In this chapter, we will look at the administration of Salesforce Mobile solutions that can significantly improve productivity and user satisfaction and help them access data and application functionality out of the office.

In the past, mobile devices that were capable of accessing software applications were very expensive. Often, these devices were regarded as a nice to have accessory by management and were seen as a company perk by field-based teams.

Today, mobile devices are far more prevalent within the business environment, and organizations are increasingly realizing the benefits of using mobile phones and devices to access business applications.

Salesforce has taken the lead in recognizing how mobiles have become the new standard for being connected in people's personal and professional lives. It has also highlighted how increasingly, the users of their apps are living lives connected to the Internet, but rather than sitting at a desk in the office, they are in between meetings, on the road, in planes, in trains, in cabs, or even in the queue for lunch. As a result, Salesforce has developed innovative mobile solutions that help you and your users embrace this mobile-first world in Salesforce CRM.