- About This eBook
- Title Page
- Copyright Page
- Table of Contents
- Why Great Leaders Don’t Take Yes for an Answer: Managing for Conflict and Consensus, Second Edition
- Copyright Page
- Dedication Page
- Acknowledgments
- About the Author
- Preface
- 1. The Leadership Challenge
- 2. Deciding How to Decide
- 3. An Absence of Candor
- 4. Stimulating the Clash of Ideas
- 5. Keeping Conflict Constructive
- 6. A Better Devil’s Advocate
- 7. The Dynamics of Indecision
- 8. Fair and Legitimate Process
- 9. Reaching Closure
- 10. Leading with Restraint
- Index
- Know What You Don’t Know
- Copyright Page
- Acknowledgments
- About the Author
- Preface
- Chapter 1 From Problem-Solving to Problem-Finding
- Chapter 2 Circumvent the Gatekeepers
- Chapter 3 Become an Ethnographer
- Chapter 4 Hunt for Patterns
- Chapter 5 Connect the Dots
- Chapter 6 Encourage Useful Failures
- Chapter 7 Teach How to Talk and Listen
- Chapter 8 Watch the Game Film
- Chapter 9 The Mindset of a Problem-Finder
- Index
-
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