Notes 8.5 /Domino 8.5 upgrade

So far we have discussed a generic Domino/Notes upgrade process. In this section, we discuss the specific upgrade issues for Notes/Domino 8.5.

Reviewing the current infrastructure (The health check)

Before you upgrade you will need to identify the components and systems that will be affected by this upgrade. This is an opportunity for you to execute a system-wide health check. This normally includes a review of the following:

  • Servers: Identify any existing issues, such as crashes, problem servers, and slow access. Your servers should be tested before you process the upgrade. Be sure to set up similar servers in a test environment, and use Server.Load to test the performance capabilities of your servers. Also, make sure that your servers are not "sick"; you should not upgrade a server that is crashing or having hardware issues. Fix issues and problems before you upgrade.
  • Monitoring systems (Tivoli, DDM, BMC, and so on): There are many new monitoring features with Domino 8.5. Be sure that your current monitoring systems work with Domino 8.5, and that there are no conflicts with any new features.
  • Directory architecture (directory analysis, directory customization): This is a big step. Analyze your directory, and determine whether or not there is any customization. Determine whether or not any custom design features (views, forms, and so on) need to be moved into a new directory. In some cases, you may find these customizations are no longer needed in Domino 8.5.
  • Clients: Test your clients and make sure that your current hardware and software configuration will support Notes 8.5.
  • PDA and/or other wireless systems: With each new release, new features are added. Be sure to verify that any new features don't conflict with your PDA devices. For example, we have seen in the past where an ODS change broke the connection between the local PDA and the data on the Notes Client.
  • AdminP status: This is a great opportunity to makes sure that admin4.nsf is replicating to all servers, and that all AdminP ACL database assignments are correct. Also, there are new features that allow you to set up several directory AdminP servers using Extended Directory access control.
  • Application analysis: This includes any issues with applications being upgraded, custom templates, and API analysis. Be sure to test your applications with Domino 8.5. In general, upgrading to Domino 8.5 should not result in any issues relating to existing applications, but it's always a good idea to test with any upgrade. Make sure that your custom APIs still work as needed with Domino 8.5. In some cases, you may need to recompile some of these APIs, and in other cases, you may no longer need the APIs.
  • Custom templates: Check for customization of system templates. Compare this customization with any new features in Domino 8.5, and determine whether or not you need to move this customization into the templates and applications. The use of the Ives TeamStudio Delta tool will help you with your analysis.
  • Messaging architecture (including NRPC services, SMTP services, messaging tracking, enterprise-wide communications, mass mail, corporate communication, and co-existence with other messaging systems and other tools): NRPC rarely causes problems during or after upgrades, but it's never a bad idea to test this anyway. Make sure that NRPC Notes Name Networks (a.k.a. NNN) or Domino Named Networks (DNN) work as before the upgrade. Test each SMTP Services feature that is enabled. Test each Domino message tracking feature that is enabled in your current environment. There are a wide variety of mass-mailing tools and other customized features that may be installed in your environment. Be sure to test each of these tools. Large enterprise organizations can have several varieties of mail systems and servers. Test any custom interfaces, software, and SMTP connectivity. Be sure and check out the new "out-of-office" configuration features for ND8 you now have the option of using the router to launch the "out-of-office" messages in place of the standard agent.
  • Other services and servers: There are a large number of Lotus/IBM products. All of these need to be tested. Examples include QuickPlace, Sametime, LEI, SMTP gateways, virus scanners, backup services, and provisioning systems. Ensure that these products (and the versions you have installed) are supported with Domino/Notes 8.5.
  • Domino replication (activity logging, replication topology, replication settings, connection documents, access control, replication schedules, cluster replication, if enabled): Our experience with most upgrades is that there is rarely an issue with replication and upgrades, but be sure to test this.
  • Messaging topology (server topology, named networks, domains, inbound and outbound message flow, routing requirements, routing priorities, volume metrics, client strategy, server versus local replication, alternative client access [POP, IMAP, web, mobile users], hand-held device recommended practices [Treo versus Blackberry]): With ND7 a new task was added—the Room and Resource Manager task. Be sure to test your Rooms and Resources architecture as part of your upgrade.
  • Mail-enabled applications: Most Domino architectures will have several mail-enabled applications. These can, and will, be affected by an upgrade to a new release of Domino. Overall, Lotus Notes and Domino provides great backward compatibility, but you still need to exercise due diligence regarding any new LotusScript elements, new "@functions", and new design elements. At the minimum, verify that the mail-in database records are functioning correctly.
  • Architecture (high-level review, connections to internal systems [networks, unified messaging, SMTP/Internet domains]).
  • Network (platforms, DNS/DHCP, remote access): Overall, we see very little impact to this area with an upgrade. Again, take the time to test the new release to make sure that the "basics" work.
  • Calendar and scheduling (user calendaring [delegation, manager access], enterprise scheduling [resources, shared group calendars]).
  • Directory (directory architecture [in particularly directory design], directory management, directory synchronization, naming [Servers, users, O and OUs]).
  • Security (ACL access, anonymous access, encryption and certificates, certification practice statement, organization structure, ID management, access controls [file server system, console and physical, server access/passthru/deny, client execution control, administration access]).
  • Capacity: Determine if servers can handle current user loads (mail file size, hardware sizing), load balancing/sage, and capacity planning. Our experience is that each new release of Domino provides better performance in CPU and memory, and that each new release provides more features. With each new feature or function you will find additional resources being used—in particular, system memory. Be sure to monitor, via statistical baselines, the impact of a new release on the current setup of hardware.
  • Configuration settings: These are a very important part of the server upgrade. Review each server configuration to determine if you need to make any changes.
  • Environmental variables: Check for abandoned Notes.ini variables and obsolete Notes.ini settings. Check the online support tools for this list. The release notes may also have some information about the current set of supported Notes.ini variables.
  • Management and administration: Change control, administration model, client management, remote access recommendations, staffing levels, service monitoring and reporting, systems management, backup and restore model.
  • ESX/VMware: There are a number of Domino enterprises that are looking at ESX and VMware. At the time of writing, there are limited sets of data regarding the successful use of ESX for Domino "messaging". If you are considering using ESX for ND8 messaging, we suggest the following:
    • Review the current supportability statements (URL and release notes) from IBM on this topic.
    • If possible, do not upgrade to both ND8 and ESX/VMware at the same time. This is the old rule of not making too many changes at once
    • Be sure to set up a test lab to check how ESX will work with a shared CPU and memory model. Also pay close attention to the Disk I/O queues. Server.Load can help you with testing loads/scripts.

If you are using clustering, you should monitor the work queue depth and seconds on queue statistics.

Note

The authors recommend that you run the Domino Configuration Tuner (DCT) before you upgrade your servers. This tool will evaluate server settings according to a set list of best practices. At the time of writing, this tool will analyze servers in a single domain, which can be evaluated together. Once the DCT tool executes, it will generate a number of valuable reports that explain each rule output that the DCT ran against.

Overall the DCT is easy to use—as of this writing there is no easy way to export the reports. (Look for an enhancement in the future for this.) The authors have provided a simple LotusScript agent that you can run to export the DCT data (see the following sample code).

Note

Not supported; use at your own risk. This is not official Lotus Notes code.

Sub Initialize
'* Name: DCT export Sample Code
'* Author: Authors
'* Notes: This code is not supported -- use at your own risk
'*
'--- Declare Class Variables
Dim session As New NotesSession
Dim db As NotesDatabase
Dim view As NotesView
Dim doc As NotesDocument
Dim rtitem As NotesRichTextItem
'--- Declare Variables
Dim strStatus As String
Dim strServer As String
Dim strSeverity As String
Dim strExplanation As String
Dim strRecommendations As String
Dim strDatabases As String
Dim strDatabasesList As String
Dim StrException As String
Dim strLink_0, strLink_1, strLink_2, strLink_3, strLink_4 As String
Dim strTemp As String
Dim intDebug As Integer
Dim intFileNum As Integer
Dim intLoop As Integer
'--- Initialize Class Variables
Set db = session.CurrentDatabase
Set view = db.GetView( "vwScansMostRecent" )
Set doc = view.GetFirstDocument
'--- Initialize Variables
intDebug = False
intFileNum = Freefile()
'--- Open the report file
Open "c:dct_report.htm" For Output As #intFileNum
'--- Loop through the documents in the View
While Not ( doc Is Nothing )
'--- Set the first text fields
strStatus = doc.RuleStatus(0)
strServer = doc.ServerName(0)
strSeverity = doc.Severity(0)
'--- Set the Explanation Rich Text Field
Set rtitem = doc.GetFirstItem( "Explanation" )
If Not (rtitem Is Nothing) Then strExplanation = rtitem.Text
'--- Set the Recommendations Rich Text Field
Set rtitem = doc.GetFirstItem( "Suggestion" )
If Not (rtitem Is Nothing) Then strRecommendations = rtitem.Text
'--- Set the remaining fields
strException = doc.Exception(0)
strDatabases = doc.ResultList(0)
strLink_0 = doc.Link_0(0)
strLink_1 = doc.Link_1(0)
strLink_2 = doc.Link_2(0)
strLink_3 = doc.Link_3(0)
strLink_4 = doc.Link_4(0)
'--- Process the database list
strDatabasesList = ""
For intLoop = 1 To Len(strDatabases)
strTemp = Mid$(strDatabases, intLoop, 1)
If strTemp = "," Then strDatabasesList = strDatabasesList + "<br>" Else strDatabasesList = strDatabasesList + strTemp
Next
'--- If Debug mode, display contents of the document
If intDebug = True Then Messagebox _
"Status:" & Chr$(9) & strStatus & Chr$(10) & Chr$(13) & _
"Server:" & Chr$(9) & strServer & Chr$(10) & Chr$(13) & _
"Severity:" & Chr$(9) & strSeverity & Chr$(10) & Chr$(13) & _
"Explanation:" & Chr$(9) & strExplanation & Chr$(10) & Chr$(13) & _
"Recommendations:" & Chr$(9) & strRecommendations & Chr$(10) & Chr$(13) & _
"Exception:" & Chr$(9) & strException & Chr$(10) & Chr$(13) & _
"Databases:" & Chr$(9) & strDatabasesList & Chr$(10) & Chr$(13) & _
"Link 0:" & Chr$(9) & strLink_0 & Chr$(10) & Chr$(13) & _
"Link 1:" & Chr$(9) & strLink_1 & Chr$(10) & Chr$(13) & _
"Link 2:" & Chr$(9) & strLink_2 & Chr$(10) & Chr$(13) & _
"Link 3:" & Chr$(9) & strLink_3 & Chr$(10) & Chr$(13) & _
"Link 4:" & Chr$(9) & strLink_4,, "Debug"
'--- Write the document to a file
Print #intFileNum, "<hr>Status: " & Chr$(9) & strStatus & "<br><br>"
Print #intFileNum, "Server: " & Chr$(9) & strServer & "<br><br>"
Print #intFileNum, "Severity: " & Chr$(9) & strSeverity & "<br><br>"
Print #intFileNum, "Explanation: " & Chr$(9) & strExplanation & "<br><br>"
Print #intFileNum, "Recommendations: " & Chr$(9) & strRecommendations & "<br><br>"
If strException <> "" Then Print #intFileNum, "Exception: " & Chr$(9) & strException & "<br><br>"
If strDatabasesList <> "" Then Print #intFileNum, "Databases: " & Chr$(9) & strDatabasesList & "<br><br>"
If strLink_0 <> "" Then Print #intFileNum, "Link 0: " & Chr$(9) & strLink_0 & "<br><br>"
If strLink_1 <> "" Then Print #intFileNum, "Link 1: " & Chr$(9) & strLink_1 & "<br><br>"
If strLink_2 <> "" Then Print #intFileNum, "Link 2: " & Chr$(9) & strLink_2 & "<br><br>"
If strLink_3 <> "" Then Print #intFileNum, "Link 3: " & Chr$(9) & strLink_3 & "<br><br>"
If strLink_4 <> "" Then Print #intFileNum, "Link 4: " & Chr$(9) & strLink_4 & "<br><br>"
'--- Process the next document
Set doc = view.GetNextDocument( doc )
Wend
'--- Close the report file
Close #intFileNum
'--- Write a message to showing the process is complete
Messagebox "Report complete",,"Process"
End Sub

The upgrade process

After you have checked the infrastructure, it is time to start the upgrade. The following steps show the basic upgrade path. This path can vary, based on your research and the use cases that you have created.

Systemic normalization: The first step of your upgrade is to "normalize" your architecture. We have already mentioned that it is important not to make any changes, upgrades, or migrations to an environment that is sick. Take the time to review each health check category and determine if your environment is stable. If it is stable, you can then upgrade your architecture.

Upgrade the Domino Administrator clients: Upgrade all of your Domino Administrator clients. Verify that all features and functions run in the current environment before you upgrade your first server.

Upgrade the Domino Directory: This step can be executed before you upgrade your first server. Remember the use case above? Use that to drive the upgrade of the directory, making any customizations and changes. Be sure to work with IBM/Lotus support to make sure that the directory is backward compatible with your current directory. (You should have done this in the testing phase of the upgrade.)

Upgrade the administration server: This is a very important server. AdminP requires that you assign an administration server to the Domino Directory (names.nsf).

The AdminP server task runs on all Domino servers. This task loads when the Domino server is first started, and is controlled through the notes.ini variable ServerTasks. The AdminP server task wakes up at periodic time intervals (specified in the Administration Process section of the Server document) and executes commands waiting in the Administration Request database. Each command placed in the Administration Request database has an assigned proxy action. These proxy actions are essentially the op-code that runs the administration process. Each command placed in the Administration Request database is represented by a document. Each document has a number of fields, including one called proxy action. After each action has completed on a server, a response document is created to indicate the status of that request.

There is a new option (since release 7) to use multiple servers to maintain the Domino Directory. If a Domino domain is geographically dispersed, then you can use several servers to process administration requests.

Carefully evaluate your administration server: Due to the new complexities of Domino 8.5 and some new proxy actions, you may need to have a dedicated administration server. AdminP can generate a large number of proxy actions as your architecture grows.

Upgrade utility servers: This step can be different with each customer. In some cases, the hub server can be upgraded first, then the utility servers. Utility servers are defined as SMTP, support, tools, and other servers. In some cases, vendors may not be ready with their updates to support a new release of Domino.

Upgrade hub servers: Upgrade each server, and then monitor the "normal" operations between each upgrade. Verify that replication is still working, that agents are still executing, and that mail is still routing.

Upgrade spoke/messaging servers: After the hub servers have been completed, upgrade your spoke and messaging servers.

Upgrade specialized servers: In some cases, these may be some of the first servers you upgrade. One example would be specialized backup software. Once again, you need to contact you vendor before you upgrade your first server or upgrade the directory. The issue is backward compatible. Verify with each vendor that the tools and utilities will work with each release.

Upgrade the application servers: One important step is to test the applications before you upgrade. There are several tools listed in the reference section of this book that will help you.

Upgrade Notes clients: You are now at the point where you can upgrade the Notes clients. SmartUpgrade can be used if you have Notes/Domino 6/7 installed. If not, you can use a MSI/MST type install process to roll out the code.

Implement new Domino 8.5 features: When all servers and clients have been upgraded, you can implement the new Domino 8.5 features. Each feature should be tested, and in some cases you may need to build an architecture/design for each feature. One new feature that you should consider is the mail policy. This is a new policy that can be enabled after you have upgraded both servers and clients. Also review using the following new features:

  • DAOS: ODS 51 is required
  • Mail policy settings for iNotes (DWA): Lotus iNotes supports some of the mail policy settings that can be applied either to IBM Lotus Notes users or to Lotus iNotes (DWA) users.
  • Desktop policy settings for iNotes (DWA): Lotus iNotes supports some of the desktop policy settings.
  • New dynamic policies: Dynamic policy assignment is a new option for assigning explicit policies that allows you to assign policy settings to individual users and groups just by specifying the appropriate user or group name in a policy document.
  • Notes shared login: Notes shared login allows users to start IBM Lotus Notes and use their Notes IDs without having to provide Notes passwords.
  • ID vault: The ID Vault is a Domino database that holds a secure copy of Notes user IDs. The use of the ID vault allows administrators to more easily manage Notes user IDs.

Upgrade applications: When your architecture is pure Domino/Notes 8.5, you can start to implement new Domino 8.5 features in your applications. Use the testing methodology listed above.

Special feature upgrade considerations

Lotus Notes and Domino 8.5 include a number of important new features. These features are discussed in Chapter 2 and Chapter 3 in this book. Be sure to consider these following features as part of your upgrade planning:

Productivity tools: Notes 8.5 includes a set of office productivity tools that support the OpenDocument Format (ODF) standard. These include IBM Lotus Documents (create, edit, and share word-processing documents), IBM Lotus Presentations (create and deliver presentations), and IBM Lotus Spreadsheets (create spreadsheets and analyze numerical data).

LOB: Notes/Domino 8.5 also makes it easier to integrate line of business (LOB) solutions and data into new types of applications, called composite applications. Composite applications are manifested in the front end of a Service-Oriented Architecture (SOA).

Mail recall: This is a "planned" option of Domino 8.5. Work with your administrator to determine if you can use this feature and what options are available.

Improved "out-of-office" capabilities: This includes an option to specify special hours in addition to specific dates. Now notifications can be sent almost immediately if a person has enabled the "out-of-office" agent.

Central management: Domino 8.5 offers the option to centrally manage initial deployment and upgrades of Notes 8.5 client software and composite applications. Using server-managed provisioning, you can even deploy different Notes 8.5 client features to different users. This new capability will support the existing Notes SmartUpgrade feature.

DB2: Domino 7 introduced an option to use IBM DB2 as an alternative to the traditional Lotus Notes Storage Facility (NSF) for storing Lotus Domino databases. Domino 8.5 will now support DB2 as part of a standard install.

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