About the Author

Ralph R. Pawlak attended Erie Community College after being honorably discharged from the USMCR. Upon graduating with a degree in industrial technology, he attended the General Motors Institute in Flint, Michigan, where he earned a degree in industrial engineering. Although he has a master of education degree from the University of Buffalo, his heart lies in his engineering background. During a 25-year career with General Motors, he served as troubleshooter, engineer, supervisor, quality manager, and superintendent of plant engineering at various facilities in Buffalo, New York; Tonawanda, New York; Danville, Illinois; and Romulus, Michigan. He has also held positions in quality assurance at Fisher-Price, Vibratech Inc., and Continental Automotive.