A
change as day-to-day business in,
119–25
support by change manager,
122–4
merging and downsizing,
67–75
changes resulting from new director announcement,
99–103
communication style and tools,
101–2
information service provider merging,
113–19
management restructuring,
103–6
communication style and tools,
105
marketing and public relations,
160–1
merging and downsizing,
67–75
certification process,
68
communication style and tools,
73
total quality management,
68
communication style and tools,
65–6
new leader as a result of change in
communication among the team,
162–4
quality management,
56–61
RFID management system in,
27–32
communication style and tools,
87–9,
97
Anxieties, in change management,
141–4
during change project,
38–40
communication style and tools,
37–43
in library and its change project,
37–8
C
in academic library,
27–32
management restructuring,
103–6
new director announcements,
99–103
change managers/change agents,
13
government/parent institution,
14
leaders Leaders, change management
in libraries Libraries, change management
in RFID management system implementation,
109–12
in academic library Academic library, change process
leadership Leadership, during change process
opportunities during,
173–5
people affected by,
176–8
in academic library Academic library, change projects
leaders in Leaders, in change projects
in public library Public library, change projects
Cooperative leadership,
161–2
L
change as day-to-day business,
122–5
as change managers,
151–5
interaction and participation with team members,
147–51
management restructuring,
103–6
merging and downsizing,
69–73
merging and relocation,
48–51
during new director announcements,
100–3
with other library employees,
145–7
recommendations for,
124–5
RFID management system,
108–9
team members’ anxieties and,
141–4
transactional leadership,
171
transformational leadership,
168–71
in academic library,
84–91
as service providers,
155–7
communication as an essential competence,
157–60
cooperative leadership,
161–2
interaction and participation with team members,
147–51
team members’ anxieties,
141–4
with other library employees,
145–7
mentoring programmes,
180
new, as a result of change,
160–5
communication among the team,
162–4
as reliable persons,
155–7
authoritarian style of,
37–43
during change project,
38–40
communication style and tools,
40–1
in library and its change project,
37–8
change as day-to-day business in,
120–1
information service provider merging with academic library,
116–17
management restructuring,
103–4
merging and downsizing,
69–73
merging and relocation,
48–51
participative style,
33–7
resulting from new director announcement,
100–1
RFID management system,
108–9
competences in times of change,
164
described by leaders,
23–4
participating countries,
19–20
communication as an essential competence,
157–60
gender differences in leadership,
20–1
RFID management system,
27–32
M
Management restructuring, in academic library,
103–6
Marketing and public relations,
160–1
Mentoring programmes,
180
Merging and downsizing, in academic library,
67–75
certification process,
68
communication style and tools,
73
total quality management,
68
Modern government policy,
P
Participative leadership,
33–7
Performance-related pay,
183
change management in,
46–55
communication style and tools,
36
merging and relocation,
46–55
participative leadership style,
33–4
RFID management system,
107–13
communication style and tools,
51–2
communication style and tools,
80
R
Radio Frequency Identification (RFID) management system,
18,
107–13
in academic library,
27–32
Resistance, in change projects,
132
Restructuring, of management,
103–6
S
Scheduling, during change process,
182
in academic library,
81–98
communication style and tools,
87–9
with major construction work,
92–8
Specialist Information Service,
33–4,
36
in change management,
131–3