Chapter 1: Change management in libraries
2.1 Change management in general
2.2 Phases of a change process
2.3 Elements of change management
Part 2: Change management in practice
Chapter 3: When does change need change management?
3.1 Case studies of change projects in academic and public libraries
3.2 Change projects described by leaders
3.3 Asking change managers for another view on change projects
Chapter 4: Implementation of a library RFID management system
4.1 Implementation of a library RFID management system in an academic library
4.2 Implementation of a library RFID management system in public libraries
Chapter 5: Merging libraries and implementing quality management
5.1 Merger of three public libraries including a relocation process
5.2 Implementing a quality management system in an academic library
Chapter 6: Relocation processes and reduction of space
6.1 Relocation of a public library
6.2 Reduction of space in academic libraries
Chapter 7: Changes in the management of a library
7.1 Changes resulting from the announcement of a new director in an academic library
Chapter 8: Case studies of change projects described by change managers
8.1 Implementation of a library RFID management system in a public library
8.2 Merger of an academic library with an information service provider
8.3 Change as day-to-day business in an academic library
Part 3: Change management and leadership
Chapter 9: Change – what can go wrong and how to do it right
Chapter 10: What kind of leadership does change management need?
10.1 New aspects of leadership in reference to change management
10.2 New leaders as a result of change
Chapter 11: Leaders as change managers
11.1 Change managers/change agents
11.2 Transformational leadership
Chapter 12: Useful tips for the management of libraries in times of change
12.1 Opportunities during the change process
12.2 Communication – say it loud and clear
12.5 Learning throughout the change process
3.144.28.80