Section 2: Administering the Meeting, Calling, and Chat Features within Microsoft Teams
by
Managing Microsoft Teams: MS-700 Exam Guide
- Managing Microsoft Teams: MS-700 Exam Guide
- Foreword
- Contributors
- About the authors
- About the reviewers
- Packt is searching for authors like you
- Preface
- Section 1: Planning and Designing Your Microsoft Teams Deployment
- Chapter 1: Planning Your Migration to Microsoft Teams
- Technical requirements
- Planning an upgrade path and coexistence mode from Skype for Business
- Choosing your upgrade path
- Understanding coexistence mode at both the organization and per-user level
- Setting the upgrade options for the whole organization in the Teams admin center
- Setting the upgrade options for individual users in the Teams admin center
- Configuring the Meeting Migration Service to migrate Skype for Business meetings to Teams
- Manually migrating meetings to Teams using PowerShell
- Setting the Microsoft Teams upgrade notifications and default apps while in coexistence mode
- Summary
- Questions
- Further reading
- Chapter 2: Assessing Your Network Readiness for a Microsoft Teams Deployment
- Technical requirements
- Understanding the required network bandwidth for Microsoft Teams meetings and live events
- Using the Teams Network Planner and Network Testing Companion to assess readiness and determine your network requirements
- Using Network Planner
- Using the Network Testing Companion
- Configuring network ports and protocols to be used by the Teams client application
- Opening media ports
- Creating DNS required to federate with Skype for Business
- Optimizing your Teams media configuration using QoS
- When should you implement QoS?
- Configuring QoS for Microsoft Teams
- Configuring the Group Policy objects
- Summary
- Questions
- Further reading
- Chapter 3: Planning and Implementing Governance and Life Cycle Settings in Microsoft Teams
- Technical requirements
- Using templates to create teams
- Teams pre-built templates
- Creating a custom template for a team
- Teams template capabilities
- Setting up policies to manage the creation of Microsoft 365 groups
- Configuring classifications, expiration policies, and naming policies for Microsoft 365 groups and Microsoft Teams
- Configuring group classification
- Configuring expiration policies
- Configuring a naming policy
- Archiving, restoring, and deleting a team
- Archiving a team
- Restoring a team
- Deleting a team
- Summary
- Practice questions
- Further reading
- Chapter 4: Configuring Guest Access in Microsoft Teams
- Technical requirements
- Configuring guest users and permissions for Microsoft Teams
- Setting up guest access
- Adding a guest to a team
- Configuring the meeting, messaging, and calling options for guests in Microsoft Teams
- Removing guests from Teams and reviewing guest access to Teams with Azure AD access reviews
- Removing a guest from a team
- Using Azure AD access reviews to review guest access to Azure AD and Microsoft Teams
- Configuring guest access from the Azure AD portal
- Summary
- Questions
- Further reading
- Chapter 5: Managing the Security and Compliance Settings in Microsoft Teams
- Technical requirements
- Understanding and assigning the Teams admin roles
- Assigning Teams admin roles to users
- Managing retention and sensitivity policies for Microsoft Teams
- Retention policies for Microsoft Teams
- Sensitivity labels
- Setting up alerts for security and compliance in Microsoft Teams
- Understanding and implementing information barrier policies for Microsoft Teams
- Understanding the security reports available within Microsoft Teams
- Summary
- Questions
- Further reading
- Chapter 6: Managing Endpoint Devices in Microsoft Teams
- Technical requirements
- Deploying Teams clients to devices
- Windows
- Virtual desktops
- macOS
- Mobile devices
- Managing device settings
- Managing Teams Rooms devices
- Managing Teams phones, collaboration bars, and Teams displays
- Managing configuration profiles
- Setting up Microsoft Teams Rooms
- Configuring a Microsoft Teams Rooms console device
- Summary
- Practice questions
- Further reading
- Chapter 7: Monitoring Usage within Microsoft Teams
- Technical requirements
- Viewing and understanding Teams usage reports
- Apps usage report
- PSTN blocked users
- Viewing and understanding Microsoft 365 usage reports
- Optimizing call quality per user with call analytics
- Using the Call Quality Dashboard
- Detecting call quality issues with Power BI
- Summary
- Questions
- Further reading
- Section 2: Administering the Meeting, Calling, and Chat Features within Microsoft Teams
- Chapter 8: Managing Collaboration and Chat within Microsoft Teams
- Technical requirements
- Configuring messaging policies
- Creating messaging policies
- Assigning messaging policies
- Assigning messaging policies via PowerShell
- Managing external access and setting external access options for SharePoint and OneDrive
- Configuring external access settings in Microsoft Teams
- Configure external access for SharePoint and OneDrive for Business
- Managing Teams' channels and private channel creation
- Managing channels for a team
- Managing private channel creation policies
- Managing Email integration in Teams
- Managing cloud file storage settings
- Summary
- Questions
- Further reading
- Chapter 9: Managing Meetings and Live Events in Microsoft Teams
- Technical requirements
- Configuring Teams meeting settings
- Editing meeting settings with PowerShell
- Configuring Teams meeting policies
- General
- Audio & video
- Content sharing
- Participants & guests
- Meeting policy actions with PowerShell
- Configuring Teams live events settings
- Support URL
- Third-party video distribution providers
- Configuring Teams live events policies
- Configuring conference bridge settings
- Creating a dedicated, local call-in number
- Changing the conference bridge user experience
- Summary
- Questions
- Further reading
- Chapter 10: Managing Phone Numbers in Microsoft Teams
- Technical requirements
- Choosing a PSTN connectivity solution
- Voice routing policies
- Ordering phone numbers
- Adding numbers via the Teams admin center
- Porting/transferring existing numbers
- Requesting numbers or transfers by PDF form
- Managing service numbers
- Configuring emergency addresses for your organization
- Managing phone numbers for users
- Assigning phone numbers to users
- Releasing/deleting a phone number
- Configuring voice settings for users
- Dial plans
- Configuring emergency calling
- Emergency calling policies
- Emergency call routing policies
- Summary
- Questions
- Question set 2
- Further reading
- Chapter 11: Managing Phone System in Microsoft Teams
- Technical requirements
- Managing resource accounts
- Creating and editing a resource account
- Creating a resource account using PowerShell
- Assigning a phone number to a resource account
- Assigning/unassigning Direct Routing numbers to/from resource accounts
- Deleting a resource account
- Creating and managing call queues
- Preparing to create and manage call queues and auto attendants
- Call queues
- Creating a call queue
- Creating and managing auto attendants
- Creating an auto attendant
- Managing call park, calling, and caller ID policies
- Call park policies
- Calling policies
- Caller ID policies
- Understanding and accessing the Health Dashboard for Direct Routing
- Summary
- Questions
- Further reading
- Section 3: Planning, Deploying, and Managing Policies for Microsoft Teams, and Apps within Teams
- Chapter 12: Creating and Managing Teams
- Technical requirements
- Creating a team
- Creating a new team from the Microsoft Teams client
- Creating a new team from the Microsoft Teams admin center
- Creating a new team via PowerShell
- Creating a team from an existing M365 group
- Managing the privacy settings for a team
- Managing organization-wide teams
- Summary
- Questions
- Further reading
- Chapter 13: Managing Team Membership Settings
- Technical requirements
- Managing users within a team
- Managing users via the Microsoft Teams admin center
- Managing users via the Microsoft Teams client app
- Managing users via PowerShell
- Configuring dynamic team membership
- Creating a new Microsoft 365 group with dynamic membership and creating a team
- Creating a new security group with dynamic membership and adding it to a team
- Modifying a team's existing Microsoft 365 group to have dynamic membership
- Upgrading distribution lists to Microsoft 365 groups for membership
- Using access reviews to validate team membership
- Onboarding to utilize access reviews
- Creating an access review for team/group membership validation
- Summary
- Questions
- Question set 1
- Question set 2
- Further reading
- Chapter 14: Creating App Policies within Microsoft Teams
- Section 4: Mock Exams and Assessments
- Chapter 15: Mock Exam
- Chapter 16: Mock Exam Answers
- Chapter 17: Assessments
- Chapter 1 – Planning Your Migration to Microsoft Teams
- Chapter 2 – Assessing Your Network Readiness for a Microsoft Teams Deployment
- Chapter 3 – Planning and Implementing Governance and Life Cycle Settings within Microsoft Teams
- Chapter 4 – Configuring Guest Access in Microsoft Teams
- Chapter 5 – Managing the Security and Compliance Settings for Microsoft Teams
- Chapter 6 – Managing Endpoint Devices in Microsoft Teams
- Chapter 7 – Monitoring Usage within Microsoft Teams
- Chapter 8 – Managing Collaboration and Chat within Microsoft Teams
- Chapter 9 – Managing Meetings and Live Events in Microsoft Teams
- Chapter 10 – Managing Phone Numbers in Microsoft Teams
- Question set 1
- Question set 2
- Chapter 11 – Managing Phone Systems in Microsoft Teams
- Chapter 12 – Creating and Managing Teams
- Chapter 13 – Managing Team Membership Settings
- Question set 1
- Question set 2
- Chapter 14 – Creating App Policies within Microsoft Teams
- Question set 1
- Question set 2
- Other Books You May Enjoy
Here, you will learn how to administer the core communication features of Microsoft Teams, including video meeting, calling, and chat features. We'll cover the management and configuration of each to the extent that they might appear in the exam.
This part of the book comprises the following chapters:
- Chapter 8, Managing Collaboration and Chat within Microsoft Teams
- Chapter 9, Managing Meetings and Live Events in Microsoft Teams
- Chapter 10, Managing Phone Numbers in Microsoft Teams
- Chapter 11, Managing Phone System in Microsoft Teams
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