Practice Activities

  1. Complete Table 4-6 to define your project’s business objectives. Remember to make them SMART (specific, measurable, attainable, relevant, time-based).

  2. Complete Table 4-7 to characterize your project’s stakeholders. Determine which stakeholders carry more weight when resolving conflicting success criteria and priorities.

  3. Select an appropriate decision rule and decision-making process for making strategic project decisions.

  4. Complete Table 4-8 to determine which of the five dimensions are constraints, drivers, and degrees of freedom for your project. Draw a flexibility diagram like that in Figure 4-2.

  5. Complete Table 4-9 to list and prioritize your project’s success criteria, relating each to the pertinent business objective and to the stakeholder(s) to whom it is important. To prioritize the success criteria within a business objective, distribute 100 points among them to indicate their relative importance. If you have multiple success criteria for each stakeholder and several key stakeholders for each business objective, use a separate copy of Table 4-9 for each business objective.

  6. Identify stakeholders having conflicting success criteria. Based on your stakeholder analysis and your decision-making process, resolve these conflicts.

  7. Based on your business objectives, success criteria, constraints, and drivers, what actions might you take if events like those described on Table 4-10 occur? Hint: Consider which of your five project dimensions are flexible and which are not.

Table 4-6. Your Project’s Business Objectives

ID

Business Objective

BO-1

 

BO-2

 

BO-3

 

BO-4

 

BO-5

 

BO-6

 

BO-7

 

BO-8

 

Table 4-7. Your Project’s Stakeholders

Stakeholder

Major Benefits

Attitudes

Win Conditions

Constraints

     
     
     
     
     
     
     
     
     

Table 4-8. Your Project’s Five Dimensions

Dimension

Constraint (state limits)

Driver (state goals)

Degree of Freedom (state range)

Features

   

Quality

   

Cost

   

Schedule

   

Staff

   
Your Project’s Five Dimensions

Table 4-9. Your Project’s Success Criteria

Business Objective

Stakeholder

Project Success Criteria

Measurement

Weight

     
     
     
     
     
     
     
     
     

Table 4-10. Responding to Change

A competitor comes out with features you want to match?

 
 

Marketing moves the delivery date up 1 month?

 
 

Half the team quits to form a start-up?

 
 

New government regulations force changes in your requirements?

 
 

Your customer wants to add many new features?

 
 

Your budget is cut by 20 percent?

 
 

Other changes specific to your project or application domain (describe).

 
 
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