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Dedication Page
by Carolyn Pexton Dr. Brett E. Trusko Praveen Gupta, Dr. H. James Harrington, Dougl
Practical Solutions for Healthcare Management and Policy (Collection)
Title Page
Copyright Page
Contents
Overhauling America’s Healthcare Machine: Stop the Bleeding and Save Trillions
Copyright Page
Dedication Page
Acknowledgments
About the Author
Part I. The Nature of the Beast
1. Introduction
2. Are We Getting What We’re Paying For?
3. Where Does All Our Money Go?
4. Into Thin Air
5. The Healthcare Machine
6. How and Why They Spin: Inside Key Wheels
Part II. Why the Machine Is Breaking Down
7. Too Many Parts
8. Sand in the Gears
9. Friction
Part III. How to Fix It
10. Defining the Desired Outcome
11. Overhauling Payment for Healthcare Goods and Services
12. Dumping Redundancy
13. Blowing Sand Out of the System
14. Lubricating Points of Friction
15. Where Does the Money Come From?
16. The End of an Era
A. “Brief Strategy B” from the Federal Guidelines Regarding Smokers Who Report That They Are Unwilling to Quit
References
Index
Financial Times Press
Improving Healthcare Quality and Cost with Six Sigma
Copyright Page
Dedication Page
Acknowledgments
About the Authors
Foreword
Introduction
Part I: The Need for Cutting Costs and Improving Quality in Healthcare
Chapter 1 Trends in the Healthcare Industry
Chapter 2 Excellence (Benchmarks) and Improvement Challenges in Healthcare System
Chapter 3 Applicability of Six Sigma in Healthcare Organizations
Part II: Methodology, Tools, and Measurements
Chapter 4 The Healthcare Opportunity
Chapter 5 Six Sigma Methodology
Chapter 6 Understanding Problems: Define, Measure, and Analyze
Chapter 7 Solving Problems: Improve and Control
Part III: Benefiting from Six Sigma
Chapter 8 Case Study Introduction and Profiles
Chapter 9 Clinical Case Studies
Chapter 10 Operational Case Studies
Part IV: Rolling Out and Sustaining Six Sigma
Chapter 11 Implementing a Six Sigma Culture
Chapter 12 Lean Six Sigma in Healthcare
Chapter 13 The Road Ahead
Part V: Appendixes
Appendix A PMBOK Tools and Techniques
Appendix B The Six Sigma Body of Knowledge
Appendix C Total Six Sigma Tools Self-Evaluation Form
Appendix D Additional Resources
Appendix E The Man I Want To Be!
Index
Financial Times Press
Reengineering Health Care: A Manifesto for Radically Rethinking Health Care Delivery
Copyright Page
Praise for Reengineering Health Care
Dedication Page
Acknowledgments
About the Authors
Introduction
Chapter 1. Why Reengineer Health Care?
Chapter 2. Meet Zeev Neuwirth, Reengineer
Chapter 3. Harness Technology
Chapter 4. Focus On Processes
Chapter 5. Remember People
Chapter 6. Meet Tom Knight, Reengineer
Chapter 7. The Hunt For Reengineering Opportunities
Epilogue
Index
Financial Times Press
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Acknowledgments
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