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by Corey Erkes, Steve Wright
Pro SharePoint 2010 Governance
Title
Dedication
Contents at a Glance
Contents
About the Authors
About the Technical Reviewer
Acknowledgments
Introduction
Who This Book Is For
Chapter 1: A SharePoint Manifesto
Governance OF the Users
Governance BY the Users
Governance FOR the Users
Finding What You Need in This Book
Summary
Chapter 2: SharePoint Governance Overview
What Will You Learn in This Chapter?
The Purpose of Governance
Services
Governance Segments
The Governance Team
The Governance Plan
Common Pitfalls in Governance
Summary
Chapter 3: Governance Planning
What Will You Learn in This Chapter?
Getting Started
Start Communicating
Establishing a Governance Committee
Develop Governance Planning Documents
Closing the Loop
Summary
Chapter 4: Implementing Services
What Will You Learn in This Chapter?
Identifying Services
Planning for Implementation
Planning for Monitoring
Planning for Maintenance
Planning for Decommissioning
Summary
Chapter 5: User Training and Adoption
What Will You Learn in This Chapter?
Driving Adoption
Why Users Stay Away
Goals for Adoption
Adoption Strategies
Communication Plan
Training Plan
Training Strategies
User Feedback and Support
Training and Adoption Resources
Summary
Chapter 6: Managing Content
What Will You Learn in This Chapter?
Introduction to IT Management
Types of SharePoint Content Containers
Managing Different Types of Sites
Planning the Content Lifecycle
Controlling Content with SharePoint Features
Summary
Chapter 7: Managing the Server Farm
What Will You Learn in This Chapter?
Introduction to Farm Management
Configuring SharePoint
Monitoring SharePoint
Maintaining SharePoint
Summary
Chapter 8: Managing Operations
What Will You Learn in This Chapter?
SharePoint Farm Configurations
Monitoring
Security Planning
Capacity Planning
Summary
Chapter 9: Information Architecture Overview
What Will You Learn in This Chapter?
Site Hierarchies
Metadata
Taxonomy
Determining Success
Summary
Chapter 10: Information Delivery
What Will You Learn in This Chapter?
Types of Information Within SharePoint
Outdated Content
How to Deliver Information Within SharePoint
Summary
Chapter 11: Branding the User Interface
What Will You Learn in This Chapter?
Determining Branding Needs
Branding Components
Customization Pitfalls
SharePoint Navigation
Summary
Chapter 12: Customization and Tools
What Will You Learn in This Chapter?
Introduction to Application Management
Tools for Customization
Customizing Content
Creating Custom Functionality
Summary
Chapter 13: Packaging Solutions
What Will You Learn in This Chapter?
Solution Framework Overview
Managing Farm Solutions
Managing Sandboxed Solutions
Understanding the SharePoint Sandbox
Creating Solution Packages
Upgrading a Deployed Solution
Best Practices
Summary
Chapter 14: Application Lifecycle Management
What Will You Learn in This Chapter?
Designing an ALM Process
Managing Development
Testing Environments
Summary
Appendix A: Online Resources
Governance Overview
IT Governance
Information Management
Application Management
Governance Case Studies
Community Resources
Appendix B: The Governance Plan
The Main Governance Plan
User Communication Plan
User Training Plan
Operations Plan
Appendix C: Governance Checklists
Establishing Governance
IT Governance
Information Management
Application Management
Index
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