Contents
INTRODUCTION: The Five Essentials
PART 1: 1ST ESSENTIAL SKILL: COLLABORATIVE INTENTION
Chapter 1 Attitude and Intention: Staying in the Green Zone
Chapter 2 Hey, Buzz Off!… I Am Not Defensive!
Chapter 3 Unhooking Your Buttons
PART 2: 2ND ESSENTIAL SKILL: TRUTHFULNESS
Chapter 4 The Grand Simplifier
Chapter 5 Listening: The Most Often Taught Unused Skill
PART 3: 3RD ESSENTIAL SKILL: SELF-ACCOUNTABILITY
Chapter 6 Making Choices and Taking Responsibility for Them
PART 4: 4TH ESSENTIAL SKILL: SELF-AWARENESS AND AWARENESS OF OTHERS
Chapter 7 Understanding Your Own Behavior in Relationships
Chapter 8 Rigidity Is the Enemy
Chapter 9 Breaking Free of the Past One Thought at a Time
PART 5: 5TH ESSENTIAL SKILL: PROBLEM SOLVING AND NEGOTIATING
Chapter 10 Strategies for Collaborative Success
Chapter 11 We’ve Got a Problem; Now What Do We Do About It? (An Overview of the Interest-Based Approach to Negotiating)
Chapter 12 How Do We Get Started? (Deciding What Process to Use, and Helping People Feel Included)
Chapter 13 What Really Is Our Problem? (Defining the Issues That Need to Be Resolved Together)
Chapter 14 What Does Everybody Really Need? (Understanding the Underlying Interests)
Chapter 15 What Should We Do If We Can’t Reach a Solution? (Developing a Contingency Plan)
Chapter 16 Now We Get to the Fun Part! (Inventing Creative Solutions)
Chapter 17 Putting the Puzzle Together (Reaching Closure)
CONCLUSION: GETTING REAL AND GETTING ON WITH IT
Chapter 18 Get Real… 15 Things You Can Do TODAY to Improve Your Ability to Be in a Relationship
Appendix 2: List of FIRO Theory-Related Materials