Chapter 1 Is about your own attitude and the effect It can have on relationships. Do you live In a defensive, adversarial Red Zone, or a more collaborative, nondefensive Green Zone? Chapter 2 explores whether you are defensive by tracing the history of your own defensiveness. You create a personalized early-warning system to tip you off if you start to get defensive. Then you can create an action plan for overcoming your defensiveness. In Chapter 3, you are given a tool for better understanding what’s really happening when your buttons get pushed and your emotions get triggered.
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