Financial Risk • 117
e discussion that took place regarding ratio analysis of suppliers from
a risk perspective is much the same for customers except with dierent
objectives. A company evaluates the nancial integrity of suppliers with
the objective of avoiding future supply disruptions due to nancial issues
while it evaluates the nancial integrity of customers with the objective of
ensuring its invoices are paid. e interpretation of the various ratios used
does not change because a company is a supplier versus a customer.
Similar to supplier nancial reports and bankruptcy predictors, risk
managers can use third- party data providers to gain insight regarding cus-
tomer creditworthiness. An example includes the Debtor Risk Assessment
(DRA) score from the Coface Group, a 60-year old company that main-
tains a database of 50 million companies worldwide. Coface calculates a
DRA from 0 to 10, with each score corresponding to a dierent category
of trade risk. e assessment comprises primarily data points based on
nancial ratings, payment incident ratings, and company identity data,
although the DRA can be adjusted for external shocks to the economy,
trend behavior, or modications by senior analyst reviews.
Another example of third- party customer risk assessments includes a
suite of three reports available from Dun & Bradstreet. While not speci-
cally endorsing any particular product, these reports oer a wide range of
customer information that highlights the kinds of data that are available:
• Comprehensive Insight Plus Report. e most comprehensive (and
expensive) of the three reports, this report provides a business sum-
mary, information about corporate relationships, credit limit rec-
ommendations, public lings, nancial statements, payment history,
D&B ratings, and scores that predict the likelihood of future busi-
ness failure or late payments.
• Business Information Report. is report provides essentially the
same information as the rst report except it excludes the scores that
predict the likelihood of future business failure or late payments.
• Credit eValuator Plus. is basic report provides customer payment his-
tory, industry payment benchmarks, and credit line recommendations.
Other applications and services are available from D&B that target cus-
tomer credit risk management. A variety of other sources provide basic
credit rating scores that can support the development of a credit and
accounts receivable policy for a customer.