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by Judy Apps
The Art of Conversation: Change Your Life with Confident Communication
Endorsements
Title page
Copyright page
Preface
Acknowledgements
Introduction
Part One: Introducing Conversation
1: The Dance of Conversation
1.1 A Dance for Two
1.2 The Traditional “Conversationalist”
1.3 What's Conversation for?
2: Connecting Is What Matters Most
2.1 Conversational Drains
2.2 Finding common Ground
2.3 Finding a Common Language
2.4 Non-Verbal Connection
2.5 Energetic Connection
2.6 Flexibility
3: Getting in the Right State
3.1 Managing Your State
3.2 Collecting Positive States
3.3 Staying Present and Aware
3.4 Curiosity
3.5 Trusting Yourself and Others
4: Getting a Conversation Going – the Basics
4.1 Breaking the Silence
4.2 Keeping the Conversation Going
4.3 Stories
5: Listening
5.1 How Well Do You Listen?
5.2 What Can Happen Instead of Listening
5.3 How to Listen Well
5.4 Freeing Yourself to Listen
5.5 Deep Listening
Part Two: The Power of Conversation
6: Influencing a Conversation
6.1 Know Your Intention
6.2 Leading Through Connection
6.3 Creating Positive Movement
6.4 Influence Can Be as Gentle as a Story
7: Different Kinds of Conversation
7.1 Thing Talk
7.2 Action Talk
7.3 Head Talk
7.4 Heart Talk
7.5 Soul Talk
7.6 Progressing Through Talk-Types
8: Expressing Yourself
8.1 Expressing You – Voice
8.2 Expressing You – Body Language
8.3 Expressing You – Your Emotions
8.4 Expressing the Real You
Part Three: Sailing Through Tricky Waters
9: What to Do If You're Stuck
9.1 Find a Positive State of Mind
9.2 Stop Faking It
9.3 Slow Down
9.4 Know the Rules of the Game
9.5 Being Flexible
10: Oiling the Wheels
10.1 Comment on What You've Already Heard
10.2 Encouraging Nods and Grunts
11: Role Playing
12: Spotting the Games People Play
12.1 The Status Game
12.2 The Manipulation Game
12.3 Old Games
12.4 Naming the Game
13: Enjoying Disagreement
14: Confrontation
14.1 Handling Feelings with Skill
14.2 Checking Your Assumptions
14.3 Taking the Initiative
Part Four: Creative Conversations
15: Changing the World One Conversation at a Time
15.1 Scientific Advances
15.2 Political Change
15.3 Voice of the People
15.4 One Personal Conversation at a Time
About the Author
Image Credits
Index
End User License Agreement
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Prev
Previous Chapter
Cover
Next
Next Chapter
Endorsements
Table of Contents
Endorsements
Title page
Copyright page
Preface
Acknowledgements
Introduction
Part One: Introducing Conversation
1: The Dance of Conversation
1.1 A Dance for Two
1.2 The Traditional “Conversationalist”
1.3 What's Conversation for?
2: Connecting Is What Matters Most
2.1 Conversational Drains
2.2 Finding common Ground
2.3 Finding a Common Language
2.4 Non-Verbal Connection
2.5 Energetic Connection
2.6 Flexibility
3: Getting in the Right State
3.1 Managing Your State
3.2 Collecting Positive States
3.3 Staying Present and Aware
3.4 Curiosity
3.5 Trusting Yourself and Others
4: Getting a Conversation Going – the Basics
4.1 Breaking the Silence
4.2 Keeping the Conversation Going
4.3 Stories
5: Listening
5.1 How Well Do You Listen?
5.2 What Can Happen Instead of Listening
5.3 How to Listen Well
5.4 Freeing Yourself to Listen
5.5 Deep Listening
Part Two: The Power of Conversation
6: Influencing a Conversation
6.1 Know Your Intention
6.2 Leading Through Connection
6.3 Creating Positive Movement
6.4 Influence Can Be as Gentle as a Story
7: Different Kinds of Conversation
7.1 Thing Talk
7.2 Action Talk
7.3 Head Talk
7.4 Heart Talk
7.5 Soul Talk
7.6 Progressing Through Talk-Types
8: Expressing Yourself
8.1 Expressing You – Voice
8.2 Expressing You – Body Language
8.3 Expressing You – Your Emotions
8.4 Expressing the Real You
Part Three: Sailing Through Tricky Waters
9: What to Do If You're Stuck
9.1 Find a Positive State of Mind
9.2 Stop Faking It
9.3 Slow Down
9.4 Know the Rules of the Game
9.5 Being Flexible
10: Oiling the Wheels
10.1 Comment on What You've Already Heard
10.2 Encouraging Nods and Grunts
11: Role Playing
12: Spotting the Games People Play
12.1 The Status Game
12.2 The Manipulation Game
12.3 Old Games
12.4 Naming the Game
13: Enjoying Disagreement
14: Confrontation
14.1 Handling Feelings with Skill
14.2 Checking Your Assumptions
14.3 Taking the Initiative
Part Four: Creative Conversations
15: Changing the World One Conversation at a Time
15.1 Scientific Advances
15.2 Political Change
15.3 Voice of the People
15.4 One Personal Conversation at a Time
About the Author
Image Credits
Index
End User License Agreement
Guide
Cover
Table of Contents
Start Reading
Preface
CHAPTER 1
Index
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