Acknowledgments

We started this book many years ago with the simple goal of offering something that wasn’t on the market. We wanted to provide a quick and easy reference guide for a business community that didn’t have time to read an in-depth etiquette book.

Many thanks to our wonderful clients and seminar participants for asking valid questions. Through their active participation, this book was written with them and their colleagues in mind.

We want to thank our team for their input and excitement regarding this project. We have an amazing support team and could not have accomplished this without them.

We thank the creativity of Andrew Grossman and Roger Pennwill for their wonderful cartoons.

We thank and acknowledge Ben and Sam Zoller and Tim, Luke, Wes, and Nate Reinagel, all of whom gave us many hours of quiet to let us complete this book. We also thank our parents for all of their support through the years.