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The Complete Idiot's Guide to Knowledge Management
Author Melissie Clemmons Rumizen
You're no idiot, of course. You know that knowledge is power. However, teamwork is the key in today's new corporate economy, and keeping things to yourself won't benefit you or your company. But you don't have to reinvent the wheel! 'The Complete Idiot's Guide....
Release Date 2001/09 -
Author Rob Thomsett
Project management for today's complex, chaotic business environments.XPM: the first radically new approach to project management in decades!Designed from the ground up for today's high-speed, fast-changing projectsRefocusing project management focused on people, ....
Release Date 2002/04 -
Windows® CE 3.0 Application Programming
Author Marshall Brain , Nick Grattan
Windows CE 3.0 programming for Pocket PC, handheld PC, and embedded devicesEnterprise computing including COM, DCOM, database access using ADOCE, and Microsoft Message QueueCommunications, including Internet Web access with HTTP, TCP/IP, sockets, serial communicatio....
Release Date 2000/10 -
Customer Culture: How FedEx® and Other Great Companies Put the Customer First Every Day
Author Michael D. Basch
Everyone talks about creating a "customer-centered culture." In CustomerCulture: How FedEx and Other Great Companies Put Their Customer First Every Day, the executive who pioneered FedExÕs legendary customer culture shows exactly how to go beyond talk and make it ha....
Release Date 2002/06 -
There's No Business That's Not Show Business: Marketing in an Experience Culture
Author Karen Vrotsos , David L. Rogers , Bernd H. Schmitt
Say goodbye to "business as usual"--to succeed today you need show business!How do you market in today's "experience culture"--as conventional advertising grows increasingly ineffective, and customers grow increasingly independent? Companies and brands from Altoids....
Release Date 2003/06 -
Money Changes Everything: How Global Prosperity Is Reshaping Our Needs, Values, and Lifestyles
Author Peter Marber
The debate on globalization is over. Globalization has won, and it's working. In Money Changes Everything, Peter Marber offers incontrovertible proof that new prosperity is spreading worldwide and transforming everything it touches: culture, religion, families, pol....
Release Date 2003/05 -
Author Juliane Johnson , Earl Hall
This book provides users with a solid basis for managing a project and helps them prepare for dealing with managers, project customers, and the people who work with them on a project.KEY TOPICS:This book serves as a useful handbook for project managers and can be us....
Release Date 2002/11 -
Quality Software Project Management
Author Linda I. Safer , Donald F. Shafer , Robert T. Futrell
The practical handbook of software project management-by practitioners, for practitioners!Quality Software Project Management is the practical, start-to-finish project management resource for every software professional-experienced managers and developers moving int....
Release Date 2002/01 -
Who Stole My Customer??: Winning Strategies for Creating and Sustaining Customer Loyalty
Author Harvey Thompson
Who's stealing your customers? Why is it happening? How can you stop it? These are the toughest questions facing virtually every enterprise. Who Stole My Customer?? is your complete guide to planning and implementing customer loyalty processes that really work-beca....
Release Date 2004/02 -
The Project Management Advisor: 18 Major Project Screw-ups, and How to Cut Them off at the Pass
Author Lonnie Pacelli
This is your complete, hands-on guide to saving projects in trouble.Drawing on 20 years of frontline project management experience, Lonnie Pacelli identifies the 18 most pervasive causes of project failure: their causes, early warning signs, and how to fix them b....
Release Date 2004/08 -
Passing the PMP® Exam: How to Take It and Pass It
Author Ph.D. , - PMP Rudd McGary
This book uses the PMBOK Guide, Third Edition, so that all information is up to date for the new PMP examination.Don't just take the PMP® exam: Pass it, the first time!Less than 50% of PMP exam candidates actually pass the exam on their first attempt. But one group....
Release Date 2005/07 -
Software Project Management in Practice
Author Pankaj Jalote
We often hear about software projects that are late, over budget, or unable to satisfy customer needs. Yet some organizations are able to manage project after project successfully with desired results. In this book, Pankaj Jalote looks at one such organization, Info....
Release Date 2002/01 -
Business Intelligence Roadmap: The Complete Project Lifecycle for Decision-Support Applications
Author Shaku Atre , Larissa T. Moss
"If you are looking for a complete treatment of business intelligence, then go no further than this book. Larissa T. Moss and Shaku Atre have covered all the bases in a cohesive and logical order, making it easy for the reader to follow their line of thought. From ....
Release Date 2003/02 -
Requirements by Collaboration: Workshops for Defining Needs
Author Ellen Gottesdiener
“I spend much time helping organizations capture requirements and even more time helping them recover from not capturing requirements. Many of them have gone through some motions regarding requirements as if they were sleepworking. It’s time to wake up and do it rig....
Release Date 2002/04 -
On Time! On Track! On Target! Managing Your Projects Successfully with Microsoft® Project
Author Bonnie Biafore
Keep your project on time, on track, and on target! This practical guide focuses on the core skills you need to successfully manage any project with Microsoft Project. Includes a companion CD with sample Project templates.
Release Date 2006/03 -
More About Software Requirements: Thorny Issues and Practical Advice
Author Karl E Wiegers
Have you ever delivered software that satisfied all of the project specifications, but failed to meet any of the customers' expectations? Without formal, verifiable requirements--and a system for managing them--the result is often a gap between what developers thin....
Release Date 2010/11 -
The Software Deployment Mystery - Solved! A Customer Guide
Author Charles P. Brown , Fernando Zuliani , Reid Byers , Calvin Lawrence , Mike Ransom , Ca
To solve any mystery, detectives rely on their experience along with proven tools and techniques to unravel the conundrum. This IBM Redbook addresses the often illusive mystery known as software deployment success. The information, practices, and methods presented i....
Release Date 2004/02 -
Special Edition Using Microsoft® Project 2002
Author Tim Pyron
Special Edition Using Microsoft Project 2002 gives you direct answers about how to put a project schedule together with this best-selling project management software. It's organized to follow the project cycle of initializing and developing a plan, implementing the....
Release Date 2002/08 -
Author Thomas A. Kochan
Business leaders have a choice in how they want to compete. “High-road” companies, author Thomas A. Kochan argues, are managed for the long term, seeking to compete through a combination of high productivity, innovation, and quality customer service tha....
Release Date 2015/10 -
Why Your Company Needs Data Translators
Author Simon Chadwick , Mike Forde , Chris Brady
When it comes to putting data to use, communication — or rather, lack of it — between the data scientists and the executive decision makers can cause problems. The two sides often don't speak the same language and may differ in their approach to and re....
Release Date 2016/01 -
Author Laura Winig
South Afirca's Nedbank is a leader in its market - but to stay in that position, it needed to identify new ways to serve its existing business clientele as well as attract new customers. Its solution: Use the extensive transaction data the bank collects to help cu....
Release Date 2016/01 -
Author Laura Winig
South Afirca's Nedbank is a leader in its market - but to stay in that position, it needed to identify new ways to serve its existing business clientele as well as attract new customers. Its solution: Use the extensive transaction data the bank collects to help cu....
Release Date 2016/01 -
Protect Your Project From Escalating Doubts
Author Thomas G. Lechler , Aaron J. Shenhar , Dov Dvir , Steven Spear , Ranga V. Ramasesh
Many projects are launched with great promise but lose traction and momentum during project delivery, when the real work of the initiative is underway. Shifting organizational priorities, changes in leadership, and distrust of information about the project’s....
Release Date 2017/04 -
Why Design Thinking in Business Needs a Rethink
Author Jörg Reckhenrich , Jamie Anderson , Martin Kupp
In recent years, “design thinking” has become popular in many industries as established companies have tried to apply designers’ problem-solving techniques to corporate innovation processes. Key elements of the design thinking methodology include ....
Release Date 2017/10 -
Why Your Company Needs More Collaboration
Author David Kiron
What distinguishes companies that have built advanced digital capabilities? The ability to collaborate. Research finds that a focus on collaboration — both with and without technology, both within organizations and with external partners and stakeholders R....
Release Date 2017/10 -
Author Julian Birkinshaw
In this article, the author examines agile as a management practice through a case study of ING bank in the Netherlands, which has adopted agile across its headquarters in Amsterdam. The research is based on in-depth interviews with 15 ING executives and many front....
Release Date 2018/01 -
The Secret to Successful Knowledge Seeding
Author Sunil Mithas , Ali Tafti , Peng Huang
Launching a peer-to-peer knowledge-sharing platform is not easy. Online support forums have two distinct segments: those who seek product support, and those who provide it. Knowledge seekers are hesitant to ask questions if knowledge contributors are few and far be....
Release Date 2018/04 -
Why Best Practices Often Fall Short
Author Jerome Barthelemy
Many executives take the value of best practices as a given. We have an abiding faith in the idea that the most direct route to improved performance is to study what successful firms do and copy them. In reality, that is quite rarely the case. Show and hide ....
Release Date 2018/04 -
Balancing Perseverance with Agility
Author MIT Sloan Management Review
Today’s leaders need to be able to adapt and stay focused in the age of uncertainly. This collection of articles from MIT Sloan Management Review examines the need for continual reinvention, the ways to tap creativity strategically, and the fact that to grow ....
Release Date 2018/07