©April 2007 by the American Society for Training & Development.
All rights reserved.

No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, please refer to the Rights & Permissions section on the ASTD Online Store website at store.astd.org or write to ASTD Rights & Permissions, Publications Department, Box 1443, Alexandria, VA 22313-1443.

ASTD Press is an internationally renowned source of insightful and practical information on workplace learning and performance topics, including training basics, evaluation and return-on-investment (ROI), instructional systems development (ISD), e-learning, leadership, and career development.

Ordering information for print edition: Books published by ASTD Press can be purchased by visiting ASTD's website at store.astd.org or by calling 800.628.2783 or 703.683.8100.

Library of Congress Control Number: 2007937426
Print edition ISBN: 978-1-56286-463-7
PDF eBook edition ISBN: 978-1-60728-447-5
2007-1

ASTD Press Editorial Staff
Director: Cat Russo
Manager, Acquisitions & Author Relations: Mark Morrow
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Editorial Assistant: Kelly Norris
Copyeditor: Christine Cotting
Indexer: April Davis
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Interior Design and Production: UpperCase Publication Services, Ltd.
Cover Design: Renita Wade

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