CONTENTS
Chapter 1: Introducing Business Continuity Management
What is business continuity management?
Chapter 2: Overview of the BCM Process
Performance evaluation and improvement
Chapter 3: Business Impact Analysis and Risk Assessment
Risk identification, assessment and management
Chapter 4: Business Continuity Strategy
The rest of the resource spectrum
Chapter 5: Business Continuity Procedures
The incident response structure
Triggering the BCM response – activation
Chapter 6: Exercising and Testing
Chapter 7: Performance Evaluation
Non-conformity and corrective action
Making business continuity effective
Chapter 10: Document Management and Control
Chapter 11: Reporting and Assurance
Chapter 13: Standards and Codes of Practice
The Combined Code on Corporate Governance (UK)
Appendix 4: A Crisis Management Team
Appendix 5: A Communication Cascade
Appendix 6: Document Templates
Appendix 7: A Document Register