Agenda

About the Authors

Acknowledgements

Welcome to Brilliant Meetings

part 1 Next time you participate in a Brilliant Meeting

Introduction

First impressions

Choose your seat

Your personal ‘Elevator Pitch’

Making the right contribution

Using positive language

Meeting ground rules

Volunteer

The Brilliant Meetings ACTION PLAN

Meeting request, meeting invitation, or meeting demand?

Review the agenda

Considering your contributions

Planning your contribution

Structuring your contribution

Contribution/presentation delivery options

Microsoft PowerPoint™

Handouts

Delivering content

Checklist for Brilliant contributions and presentations

Choosing your attitude

Creating your positive attitude

Questioning techniques

Your body language as a participant

Brilliant tips

Leaving the room

Meeting actions

Communicating outcomes

Summary for participating in a Brilliant Meeting

Checklist for participating in a Brilliant Meeting

part 2 Next time you prepare for a Brilliant Meeting

Introduction

Meeting purpose

Meeting objectives

Meeting title

The agenda

Costs and benefits

Choosing your participants

Who to leave out

Assign meeting roles

10 When should the meeting be scheduled?

Meeting date

Travel

Time of day

Duration

11 Where should the meeting take place?

Venue considerations

‘More work, less traffic’

Facilities

12 What else needs completing?

Reinforce ground rules

Distribute briefing notes

Collate presentations in advance

Schedule catering and breaks

Meeting notes

Meeting invitation

Additional preparation

13 In-room meeting resources – if you’ve got them, use them!

Flip chart

Dry erase board

Data and video projectors

Plasma and LCD displays

Audio conferencing

Video conferencing

Wireless remote presenter

Interactive whiteboard

Visualiser/document camera

Response systems

Telepresence

Summary for preparing a Brilliant Meeting

Checklist for preparing a Brilliant Meeting

part 3 Next time you lead a Brilliant Meeting

Introduction

14 Setting the tone

First impressions

Opening statement

Housekeeping issues

Meeting reminders

Working with a new group

Reaching decisions

15 During the meeting

Managing the agenda

Managing and encouraging contributions

Questioning techniques

Dealing with challenging behaviour

Recognising body language

Dealing with conflict situations

Interruptions

Impromptu meetings

16 Concluding the meeting

Close on a high!

17 Same time – different place

Multi-location, but one leader

What time is it?

Introductions

Cultural differences

Managing participation

Sharing content and presentations

Meeting evaluation

18 After the meeting

Evaluate meeting feedback

Managing follow-up actions

Wider communication

19 Do something different

Aroma

Music

Personal check-ins

Ice breakers

Exercise and nutrition

Flip chart fun!

The attention grabber

Breakout groups

Take away

Summary for leading a Brilliant Meeting

Checklist for leading a Brilliant Meeting

part 4 A Brilliant Meeting every time

Introduction

20 The organisational benefits

Do bad meetings really exist?

How to effect a change to a positive meeting experience

Understanding why people meet

Do effective meetings matter?

How much do Brilliant Meetings cost?

The Brilliant Meeting effect on employees

The Brilliant Meeting effect on customers

The Brilliant Meeting effect on corporate social responsibility targets

Aim to be Brilliant – make meetings matter

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