Chapter 1: The Agile Enterprise
CSFs on the Journey to Agility
Chapter 2: Business Modeling for Business Leaders
Related Business Analysis Techniques
Chapter 3: Business Building Blocks
Supporting Information Technology
Chapter 4: Next-Generation Business Process Management (BPM)
Why Business Process Automation?
Agile Enterprise Process Architecture
Business Collaboration Management
Chapter 5: Rules for Actions and Constraints
Administration of Business Policies and Rules
Chapter 6: Enterprise Data Management
Chapter 7: Information Security
Chapter 8: Event Driven Operations
Event Management Infrastructure
Sense and Respond Infrastructure
Chapter 10: The Agile Organization Structure
Service Unit Design Principles
Chapter 11: Agile Enterprise Leadership
Appendix A: The Value Delivery Maturity Model
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