About the Author

Kevin Wallace, CCIE No. 7945, CCSI, CCNP, CCDP, MCSE 4, CNE 4/5, is a full-time instructor for KnowledgeNet, a pioneer of next-generation e-learning. With 15 years of Cisco internetworking experience, Kevin has been a network design specialist for The Walt Disney World Resort and a network manager for Eastern Kentucky University. Kevin holds a bachelor of science degree in electrical engineering form the University of Kentucky. Among Kevin’s other publication credits are the CCDA/CCDP Flash Cards and Exam Practice Pack and the CCIE Routing and Switching Flash Cards and Exam Practice Pack, both coauthored with Anthony Sequeria and available from Cisco Press. In addition, Kevin authored the Cisco Enterprise Voice over Data Design (EVoDD) 3.3 course and has written for the Cisco Packet magazine. Kevin also holds the IP Telephony Design Specialist and IP Telephony Support Specialist CQS certifications.