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by Greg Smith
Career Conversations
Cover
About the author
Preface
Introduction
Chapter 1 The case for proactive career development
Moving from the old to the new career model
The new career reality
Employee experience — the new frontier of leadership
Career coaching
A career development model
Career satisfaction and competence
Career leadership levers model
Chapter 2 Reimagining careers
The changing world of work
Implications for careers
The art of reinvention
Alan's career story
Chapter 3 Fit your own mask first
Where and how emotional intelligence fits
Intellectual, emotional and practical intelligence
Career coaching attributes, skills and knowledge
Evaluation of coaching competencies
Marion's career story
Chapter 4 Building career self-insight
Your attributes — your innate make-up
What we value really matters
Career drivers survey
Personal SWOT analysis
Letter from the future
Daniel's career story
Chapter 5 What's your personal brand?
Networking — a powerful tool
Mentors can help
George's career story
Chapter 6 The goal of goal setting
Motivation and determination
SMART goal setting
Staying on track
Jenny's career story
Chapter 7 Who motivates the motivator?
Models of human motivation — what works best
Maslow's hierarchy of needs
Intrinsic motivation theory
The skill/will matrix — useful ways to lead and coach
Sonia's career story
Chapter 8 The skilled listener
Persuade with your ears
Four levels of listening
Zoe's career story
Chapter 9 Facilitating communication techniques
A growth mindset
Mindfulness
A solutions focus
Additional useful communication techniques
Peter's career story
Chapter 10 Structuring unstructured conversations
The narrative approach
Planned happenstance
Change and transition in careers
Failing is great for success!
The GROW model — a useful tool for structuring effective career conversations
Ben's career story
Chapter 11 Leading a career conversation
Patricia's career story
Chapter 12 Ethics and protocols for career development
Confidentiality is critical
A cautionary word on therapy
Logistics
Laura and Lisa's career story
Chapter 13 Now you're ready to hold career conversations!
A review of learnings
The written career plan
Wrapping up
References and further reading
Index
End User License Agreement
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