Whether in online or offline conversations, it is quite easy to fall into a trap where we end up talking over each other instead of to each other. A good and useful conversation is one where the participants are truly listening to each other, instead of merely awaiting their turn to talk.

Consider the following conversation between Person #1 and Person #2:

• Person #1: We should use the React framework for this, it has a proven track record.
• Person #2: I agree about its track record. Shall we explore any other options, weighing up their pros and cons?
• Person #1: React is really fast, well-documented, and the API is really usable. I love it.

Here Person #1 is not paying attention to what Person #2 is saying. Instead, they are just continuing with their existing train of thought, reiterating their preference for the React framework. It would be more conducive to good teamwork and a healthier project if Person #1 made an effort to listen to Person #2's points and then respond specifically to them. Compare the preceding conversation with the following one:

• Person #1: We should use the React framework for this, it has a proven track record.
• Person #2: I agree about its track record. Shall we explore any other options, weighing up their pros and cons?
• Person #1: That'd be a good idea, what other frameworks do you think we should consider?

Here, Person #1 is being receptive, and not purely talking over Person #2. This shows a much-needed sensitivity and conversational attention. This may seem obvious, or even inane, but you may be surprised how often we end up speaking over each other and the costs it inflicts us with. Consider taking an observational role in your next meeting, observe instances where people fail to properly pay attention, listen, or respond. You may be surprised by its prevalence.