Identifying disruption impacts

For each of the identified critical resources, the business should identify their allowable outage times. The maximum allowable outage time is the period of unavailability of a resource within which the business will not feel major impacts (6). Again, different organizations will have different maximum allowable outage times depending on their core business processes. An e-commerce shop, for instance, has less maximum allowable outage time for its network compared to a manufacturing industry. The organization needs to keenly observe its key processes and come up with estimates of the maximum allowable time that they can remain unavailable without having adverse consequences. The best outage time estimates should be obtained by balancing the cost of a disruption and the cost of recovering an IT resource.

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