Reporting and remediation tracking

After the vulnerability assessment comes to the reporting and remediation stage. This phase has two equally important tasks: reporting and remediation. The task of reporting helps the system admins to understand the organization's current state of security and the areas in which it is still insecure, and it points these out to the person responsible. Reporting also gives something tangible to the management so that they can associate it with the future direction of the organization. Reporting normally comes before remediation so that all the information compiled in the vulnerability management phase can seamlessly flow to this phase.

Remediation starts the actual process of ending the cycle of vulnerability management. The vulnerability management phase, as was discussed, comes to a premature ending after analyzing the threats and vulnerabilities as well as outlining the acceptable risks. Remediation compliments this by coming up with solutions to the threats and vulnerabilities identified. All the vulnerable hosts, servers, and networking equipment are tracked down and the necessary steps are established to remove the vulnerabilities as well as protect them from future exploits. It is the most important task in the vulnerability management strategy, and if it is well executed, the vulnerability management is deemed to be a success. Activities in this task include identifying missing patches and checking for available upgrades to all systems in an organization. Solutions are also identified for the bugs that were picked up by scanning tools. Multiple layers of security, such as antivirus programs and firewalls, are also identified at this stage. If this phase is unsuccessful, it makes the whole vulnerability management process pointless.

As expected, this phase sees a coming together of a great many challenges since it is the phase where all vulnerabilities have their solutions identified. The first challenge arises when reporting is partial and does not contain all the required information about the risks that the organization faces. A poorly written report may lead to poor remediation measures and thus leave the organization still exposed to threats. The lack of software documentation may also bring about challenges in this phase. The vendors or manufacturers of software often leave documentation that includes an explanation of how updating is to be done. Without it, it may prove hard to update bespoke software. Poor communication between software vendors and the organization may also bring about challenges when the patching of a system needs to be done. Lastly, remediation can be compromised by the lack of cooperation of the end users. Remediation may introduce downtimes to end users, something that they never want to experience.

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