CONTENTS

Introduction

Chapter 1 What Is Big Data, Really?

Technically Speaking

Why Data Size Doesn’t Matter

What Big Data Typically Means to Executives

The “Data Is Omnipotent” Group

The “Data Is Just Another Spreadsheet” Group

Big Data Positioned in Executive Speak

Summary

Chapter 2 How to Formulate a Winning Big Data Strategy

The Head Eats the Tail

How to End the “Who’s on First” Conundrum

Changing Perspectives of Big Data

User Perception Versus the Data-Harvesting Reality

The Reality of Facebook’s Predictive Analytics

Facebook’s Data Harvesting Goes Even Further

Using Facebook to Open Minds on the Possibilities and Potential of Big Data

Professional Perceptions Versus Data Realities

From Perception to Cognitive Bias

Finding the Big Data Diviners

Next Step: Embracing Ignorance

Where to Start

Begin at the End

When Action Turns into Inaction

Identifying Targets and Aiming Your Sights

Covering All the Bases

How to Get Best Practices and Old Mindsets Out of Your Way

Addressing People’s Fears of Big Data

Ending the Fear of the Unknown

Tempering Assurances for Change Is About to Come

The Feared Machine’s Reign Is not Certain; Mankind Still Has a Role

Reaching the Stubborn Few

Answer the Questions No One Has Asked

Keep Asking What Is Possible

Look for End Goals

Cross-Pollinate the Interpretative Team

Add Business Analysts and Key End Users to the Team

Add a Chief Data Officer to Gather and Manage the Data

Start Small and Build Up and Out

Prototypes and Iterations Strategies

A Word About Adding Predictive Analytics to Your Data Strategy

Democratize Data but Expect Few to Use It (for Now)

Your Strategy Is a Living Document; Nourish It Accordingly

Summary

Chapter 3 How to Ask the “Right” Questions of Big Data

Collaborate on the Questions

The Magic 8 Ball Effect

Translating Human Questions to Software Math

Checklist for Forming the “Right” Questions

Summary

Chapter 4 How to Pick the “Right” Data Sources

You Need More Data Sources (Variety), Not Just More Data (Volume)

Why Your Own Data Isn’t Enough and Will Never Be Enough, No Matter How Large It Grows

Data Hoarding versus Catch and Release

One-Dimensional Traps

The Mysterious Case of the Diaper-Buying Dog-Owner

The Value in Upsizing Transactional Data

The Limits to Social Media Analysis

The Monetary Value of Data Bought and Sold

Even Hackers Are Having Trouble Making Money on Data

Evaluating the Source

Outdated Models Invite Disruptors

What to Look for When Buying Data

Identifying What Outside Data You Need

A Word About Structured vs. Unstructured Data

Preventing Human Bias in Data Selection

The Danger of Data Silos

Steps to Take to Ensure You’re Using All the Data Sources You Need

Summary

Chapter 5 Why the Answer to Your Big Data Question Resembles a Rubik’s Cube

What Is Actionable Data Anyway?

The Difference Among Descriptive, Predictive, and Prescriptive Analytics

Descriptive Analytics

Predictive Analytics

Prescriptive Analytics

Types of Questions That Get Straight Answers

When Questions Lead to More Questions

Types of Questions That Require Interpretation—The Rubik’s Cube

Using Data Visualizations to Aid the Discovery Process

Summary

Chapter 6 The Role of Real-Time Analytics in Rolling Your Strategy

Examining Real-Time Delusions and Time Capsules

Using Static versus Rolling Strategies

A Word About Change Management in Moving to a Rolling Strategy

Your Choices in Analytics

Using Data from Human Experts’ Brains to Speed Analytics

When Real-Time Is Too Late, Then What?

Summary

Chapter 7 The Big Data Value Proposition and Monetization

Determining ROI in Uncharted Territory

The Lesson in the Skill of the Painter versus the Value of the Paintbrush

Funny Money and Fuzzy ROI

The Confusion in Cost

Why Cost Isn’t an Issue

Putting the Project Before the Business Case

Calculating Actual Cost

Where Value Actually Resides

How to Make the Business Case from an IT Perspective

How to Make the Business Case from a Non-IT Perspective

Formulas for Calculating Project Returns

Where the ROI Math Gets Simpler

The Big Question: Should You Sell Your Data?

Selling Insights

Rarity Equals Cha-Ching!

Summary

Chapter 8 Rise of the Collaborative Economy and Ways to Profit from It

Data Is Knowledge and an Asset

Big Data’s Biggest Impact: Model Shattering

The Sharing Economy

The Maker Movement

Co-Innovation

Examples of New Models Emerging in the New Collaborative Economy

Agile Is Out, Fluid Is In

Using Big Data to Strategize New Models

Summary

Chapter 9 The Privacy Conundrum

The Day the Whistle Blew and Killed the Myth of Individual Privacy

Dangers in the Aggregate

The Phone Call Heard Around the World

How John Q. Public’s and Veterans’ Data Help Other Nations Plan Attacks

Data Proliferation Escalates

Drawing the Line on Individual Privacy

The Business Side of the Privacy Conundrum

The Four Big Shifts in Data Collection

Data Invasiveness Changes

Data Variety Changes

Data Integration Changes

Data Scope Changes

The Business Question You Must Ask

Who Really Owns the Data?

The Role of Existing Laws and Actions in Setting Precedent

The Snowden Effect on Privacy Policy

The Fallacies of Consent

Values in Personal versus Pooled Data

The Fallacy in Anonymizing Data

Balancing Individual Privacy with Individual Benefit

When Data Collection Could Make You or Your Company Liable

The Business Value of Transparency

The One Truth That Data Practitioners Must Never Forget

Summary

Chapter 10 Use Cases in the Department of Defense and Intelligence Community

Situational Awareness and Visualization

Information Correlation for Problem Solving (the “Connect the Dots” Problem)

Information Search and Discovery in Overwhelming Amounts of Data (the “Needle in Haystack” Problem)

Enterprise Cyber Security Data Management

Logistical Information, Including Asset Catalogs Across Extensive/Dynamic Enterprises

Enhanced Healthcare

Open Source Information

In-Memory Data Modernization

The Enterprise Data Hub

Big Data Use Cases in Weaponry and War

Summary

Chapter 11 Use Cases in Governments

Effects of Big Data Trends on Governmental Data

United Nations Global Pulse Use Cases

Federal Government (Non-DoD or IC) Use Cases

State Government Use Cases

Local Government Use Cases

Law Enforcement Use Cases

Summary

Chapter 12 Use Cases in Security

Everything Is on the Internet

Data as Friend and Foe

Use Cases in Antivirus/Malware Efforts

How Target Got Hit in the Bull’s Eye

Big Data as Both Challenge and Benefit to Businesses

Where Virtual and Real Worlds Collide

Machine Data Mayhem

The Farmer’s Security Dilemma

The Internet of Things Repeats the Farmer’s Security Dilemma Ad Infinitum

Current and Future Use of Analytics in Security

Summary

Chapter 13 Use Cases in Healthcare

Solving the Antibiotics Crisis

Using Big Data to Cure Diseases

From Google to the CDC

CDC’s Diabetes Interactive Atlas

Project Data Sphere

Sage Bionetworks

The Biohacker Side of the Equation

EHRs, EMRs, and Big Data

Medicare Data Goes Public

Summary

Chapter 14 Use Cases in Small Businesses and Farms

Big Data Applies to Small Business

The Line Between Hype and Real-World Limitations

Picking the Right Tool for the Job

Examples of External Data Sources You Might Want to Use

A Word of Caution to Farmers on Pooling or Sharing Data

The Claim that the Data Belongs to the Farmer

The Claim that the Data Is Used Only to “Help” the Farmer Farm More Profitably

The Claim that the Farmer’s Data Will Remain Private

Money, Money, Money: How Big Data Is Broadening Your Borrowing Power

PayPal Working Capital

Amazon Capital Services

Kabbage

Summary

Chapter 15 Use Cases in Transportation

Revving Up Data in a Race for Money

The Disrupting Fly in the Data Ointment

Data Wins Are Not Eternal

Data Use in Trains, Planes, and Ships

Connected Vehicles: They’re Probably Not What You Think They Are

Data Leads to Innovation and Automation

The Rise of Smart Cities

Examples of Transportation Innovations Happening Now

Data and the Driverless Car

Connected Infrastructure

Car Insurance Branded Data Collection Devices

Unexpected Data Liabilities for the Sector

Summary

Chapter 16 Use Cases in Energy

The Data on Energy Myths and Assumptions

EIA Energy Data Repository

EIA Energy Data Table Browsers

Smart Meter Data Is MIA

The EIA’s API and Data Sets

International Implications and Cooperation

Public-Private Collaborative Energy Data Efforts

Utility Use Cases

Energy Data Use Cases for Companies Outside the Energy Sector

Summary

Chapter 17 Use Cases in Retail

Old Tactics in a Big Data Re-Run

Retail Didn’t Blow It; the Customers Changed

Brand Mutiny and Demon Customers

Customer Experience Began to Matter Again

Big Data and the Demon Customer Revival

Why Retail Has Struggled with Big Data

Ways Big Data Can Help Retail

Product Selection and Pricing

Current Market Analysis

Use Big Data to Develop New Pricing Models

Find Better Ways to Get More, Better, and Cleaner Customer Data

Study and Predict Customer Acceptance and Reaction

Predict and Plan Responses to Trends in the Broader Marketplace

Predicting the Future of Retail

Summary

Chapter 18 Use Cases in Banking and Financial Services

Defining the Problem

Use Cases in Banks and Lending Institutions

How Big Data Fuels New Competitors in the Money-Lending Space

The New Breed of Alternative Lenders

PayPal Working Capital

Prosper and Lending Club

Retailers Take on Banks; Credit Card Brands Circumvent Banks

The Credit Bureau Data Problem

A Word About Insurance Companies

Summary

Chapter 19 Use Cases in Manufacturing

Economic Conditions and Opportunities Ahead

Crossroads in Manufacturing

At the Intersection of 3D Printing and Big Data

How 3D Printing Is Changing Manufacturing and Disrupting Its Customers

WinSun Prints 10 Homes in a Single Day

The 3D Printed Landscape House

The 3D Printed Canal House

The Impact of 3D Home Printing on Manufacturing

The Shift to Additive Manufacturing Will Be Massive and Across All Sectors

How Personalized Manufacturing Will Change Everything and Create Even More Big Data

New Data Sources Springing from Inside Manufacturing

Use Cases for this Sector

Summary

Chapter 20 Empowering the Workforce

Democratizing Data

Four Steps Forward

Four More Steps Forward

Summary

Chapter 21 Executive Summary

What Is Big Data Really?

How to Formulate a Winning Big Data Strategy

How to Ask the “Right” Questions of Big Data

How to Pick the “Right” Data Sources

Why the Answer to Your Big Data Question Resembles a Rubik’s Cube

The Role of Real-Time Analytics in Rolling Your Strategy

The Big Data Value Proposition and Monetization

Rise of the Collaborative Economy and Ways to Profit from It

The Privacy Conundrum

Use Cases in Governments

Use Cases in the Department of Defense and Intelligence Community

Use Cases in Security

Use Cases in Healthcare

Use Cases in Small Businesses and Farms

Use Cases in Energy

Use Cases in Transportation

Use Cases in Retail

Use Cases in Banking and Financial Services

Use Cases in Manufacturing

Empowering the Workforce

Index

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