About the contributors

Adam Craig is a recent graduate of the Master of Library and Information Science programme at The University of Western Ontario and has a background in philosophy. Currently working as a branch manager in the Essex County Library system, his research interests include teen information literacy and best practices for library marketing and outreach. Adam is an active blogger and performer in the Windsor and Essex County music community.

David J. Fiander is the Web Services Librarian at The University of Western Ontario, where he has worked since 2000. David holds a Bachelor of Maths degree from the University of Waterloo and a Masters of Library and Information Science degree from the University of Western Ontario. At Western, David is responsible for the library’s website and for tracking emerging technologies. David was a software developer for over a decade before becoming a librarian. He is active in the open source software development community, and has contributed to both the Evergreen and Koha ILS projects.

Robert Foster is a Master of Library and Information Science student in the Faculty of Information and Media Studies at The University of Western Ontario. He holds a Bachelor of Arts in Political Science degree from McMaster University. Robert’s career has included over 20 years as a project management and information technology professional, having achieved a Project Management Professional (PMP) designation. He also has an active interest in politics, having been elected four times as a municipal councillor in the town of Lincoln, Ontario.

Anatoliy Gruzd is Director of the Social Media Lab at Dalhousie University and an Assistant Professor in the School of Information Management in the Faculty of Management and the Faculty of Computer Science where he teaches Information Policy, Information Management Systems, Digital Libraries, Data Mining, User Experience and Beyond Google. Dr Gruzd’s current research explores how online social media and other Web 2.0 technologies are changing the ways in which people disseminate knowledge and information. In addition, he is also actively developing and testing new web tools for discovering and visualizing information and online social networks. The broad aim of his research is to provide researchers, managers and other information seekers with additional insights into the behaviours and attitudes of online network members and their relationships to each other. His work has appeared in numerous peer-reviewed journals and at a wide variety of conferences, including the Journal of Education for Library and Information Science (JELIS), the American Society for Information Science and Technology (ASIS&T), Information Processing & Management (IP&M), the Joint Conference on Digital Libraries (JCDL), the Hawaiian International Conference on System Sciences (HICSS), the International Network for Social Network Analysis (INSNA), GROUP and Networked Learning.

Carolyn Hank is an Assistant Professor in the School of Information Studies at McGill University. Dr Hank holds a Bachelor of Arts degree from the Department of Psychology at Antioch College, a Master in Library and Information Science from Kent State University and her Ph.D. in Information and Library Science from the University of North Carolina at Chapel Hill. Dr Hank’s research interests include blog preservation, scholarly communication and new media, and information policy and social networks. In her current research, she examines ways in which our digital production behaviours impact future communications of our scholarly and cultural record, both in terms of informational value and impact and the associated technical and regulatory frameworks in which these activities take place. This perspective is particularly relevant when considering the need to negotiate between a climate of finite resources and the infrastructures required to support lifecycle management of digital content. She teaches in the areas of digital curation, digital preservation, human information interactions and research methods. Dr Hank’s work has been presented at a variety of international conferences and in numerous publications.

Maureen Henninger has a Masters degree in Information Science and a Graduate Diploma in Information Management (Librarianship) and is currently a Senior Lecturer in Information and Knowledge Management at the University of Technology, Sydney. She has had extensive academic and professional experience in the storage and retrieval of digital information, particularly database design, and in information design. Maureen consults widely for industry, government and non-government organizations in these areas. She has been invited to speak at many conferences on digital information retrieval on a wide range of topics, including competitive intelligence, biomedical technology and government information. In her current academic position she has developed subjects in information design, investigative research, information architecture, digital libraries and digital curation. She is the coordinator of the undergraduate programme in information and media and is on the education committee of the Australian Library and Information Association. Maureen’s research activities include web retrieval processes, digital libraries and data curation. For many years Maureen managed a successful continuing professional education programme at the University of New South Wales. She is the author of books about digital information retrieval, the latest of which is a second edition of The Hidden Web. Maureen plays an active role in the education of information professionals and in 2011 led the workplace sub-study for an Australian-wide research grant, ‘Re-conceptualising and re-positioning Australian library and information science education for the 21st century’. Her current research interests are in data and information visualization, information design and usability issues.

Jackie Krause has spent over 35 years in the information technology field working for both large and small organizations as a business systems analyst and project manager. When looking to capitalize on sharing of knowledge among those participating in information technology projects, Jackie became fascinated with the notion of knowledge transfer in the workplace. Her dissertation topic included the transfer of knowledge through social media among those working in highly technical fields. Currently, Jackie is an Adjunct Professor in the School of Information Systems and Technology with Kaplan University. Jackie has been an adjunct instructor for over 18 years, teaching both face to face and online. She earned her doctorate in Applied Management and Decision Systems from Walden University (Ph.D., 2010). Her Masters is in Educational Technology from Pepperdine University (OMAET, 2004), where she developed a love for education, andragogy and all areas related to adult learning and development. Jackie volunteers for the Merlot Board (information technology) where she evaluates educational artefacts and enjoys presenting learning webinars for students. She is an avid user of screen casting and web cameras in both synchronous and asynchronous communications and is currently researching adult student engagement in the online classroom. In addition to student engagement, Jackie’s research interests revolve around the use of social media in both organizations and student collaborative environments as a means of knowledge transfer. She blogs at http://jackiekrause.wordpress.com.

Anabel Quan-Haase is an Associate Professor at the Faculty of Information and Media Studies and the Department of Sociology, The University of Western Ontario. Dr Quan-Haase holds an M.Sc. in Psychology from Humboldt University, Berlin, and a Ph.D. in Information Studies from the University of Toronto. She is interested in the awareness and use of electronic resources by both students and faculty in all areas of the humanities for scholarship, networking and teaching. She is engaged in a project entitled ‘The Role of Ebooks in Humanist Scholarship’ with Kim Martin, which investigates the adoption of ebooks in the humanities and its impact on scholarship, teaching and reading for pleasure. She is also currently project leader of ‘eNETS-H (Electronic Networks of Exchange and Tools for Scholarship in the Humanities)’ in collaboration with Juan Luis Suarez and Kim Martin. Her current interests also lie in looking at how electronic resources are changing the nature of scholarship. One key interest focuses on how such factors as serendipity, insight and work routines are changed through technology. Her book, Techno-Digital Society, is scheduled to be published in 2012 by Oxford University Press. In 2010, she and Bernie Hogan from the Oxford Internet Institute published a double special issue on ‘Social media: persistence and change’ in the Bulletin of Science, Technology, and Society.

Lynne Y. Williams has more than 20 years’ experience in information technology, both academically and professionally. She has worked as a computer graphics designer for Los Alamos National Laboratory, a systems administrative consultant for Butler Contracting, and as an instructional technologist for the Title V Grant programme at the University of New Mexico, Los Alamos. Currently teaching at Kaplan University, Dr Williams also taught at Northern New Mexico Community College and Santa Fe Community College, and still teaches in a part-time capacity for the University of New Mexico, Los Alamos. Dr Williams received her undergraduate degree in fine arts, with an emphasis on painting and printmaking, from New Mexico State University, a Master of Science in Network Architecture and Design from Capella University, and a Doctorate of Philosophy in Information Technology Management, with a security emphasis, from Capella University. Her research interests include cybercrime and cyberlaw, the ethics of personal information aggregation and other topics related to how humans use or are affected by networks.