Chapter Four

Green Project Cost Monitoring and Closeout

Abstract

This chapter basically clarifies the process and components of project evaluation and analysis. It goes on to discuss the major players typically involved in the construction of new facilities and major renovations. The need for preconstruction documents and photo documentation are also examined and explained. The function of the Designer of Record is examined as is the need for site visits and observations to assist in the preparation of regular monthly Project Status Reports (PSRs) for the project in addition to allowing loan monitoring of the project. Likewise, normal procedures for loan disbursements (the most widely used application for payment forms are scrutinized), change orders, waivers of lien, and so forth are examined. General Conditions and Supplemental Conditions are clearly defined, as is the procedure for preparing the final certification and project closeout. Last but not least, Quality Control and Quality Assurance are examined.

Keywords

Changing orders; Notice of commencement; Notice to proceed; Performance bond; Project closeout; Punchlist; Quality assurance; Retainage; Supplemental conditions; Waivers of lien

4.1. Overview

The primary objectives of any project are to ensure that it is completed on time, within the budget and according to specifications. The Project Management Institute (PMI) defines project management as “the art of directing and coordinating human and material resources throughout the life of a project by using modern management techniques to achieve predetermined objectives of scope, cost, time, quality, and participating objectives.” However, in the case of construction project management, one can take PMI’s definition and insert it into a construction context for a definition of a construction project manager.
Moreover, in addition to lenders, there are several other manor players including owners, contractors, architects/engineers, and material or equipment suppliers that are typically involved in the construction of new facilities and major renovations, and who together try and achieve these objectives. The borrower who is typically the project owner is often required to present the Lender with conceptual designs and specifications, proformas, construction cost estimates, etc., for the primary purpose of providing enough information to enable the lending institution to make a loan determination. Upon receipt of the various drawings and documents, the Lender usually hires a Construction Consultant to advise and get a professional objective review of the construction loan commitments and payments requests to fully protect the lending institution. The Construction Consultant then examines all the documents on behalf of the Lender, including the conceptual design and specifications, and contract documents for engineering soundness and compliance with governmental regulations. An assessment of cost comparables is then made for similar projects, in addition to a trade-by-trade breakdown. Upon completion, this estimate is compared with the borrower’s estimate for general agreement and discrepancies.
Of note, the lender’s interest in each property is subject to rights and restrictions stated and articulated in the loan documents. In the case of new construction, the Consultant is usually hired by the Lender prior to commencement of the project and basically has the responsibility of administering the project to completion. The Consultant therefore assumes that satisfactory access to the property, staff, vendors, and documents will be provided by the borrower. In the event the borrower fails to cooperate, the Lender will apply its leverage to assist administrator in securing access and all information necessary to monitor the project and to protect the Lender’s rights. On no account should a Lender’s representative seek access to any property, staff, vendor, or documents if the borrower refuses such access or restricts the Lender’s representative from performing its contractual duties as per contract.

4.1.1. Project Evaluation and Analysis

It may be prudent here to clarify what evaluation is. Evaluation is basically a process which:
• Supports a specific project, by measuring the extent to which the objectives are achieved, and highlights areas for potential development and improvement,
• Identifies achievements,
• Facilitates and encourages decisions to be taken, including modifications to objectives and the project methodology.
• Make recommendations for further development of the project.
Once it is established that the borrower’s estimated costs are in line with typical local costs, the Consultant proceeds to prepare a comprehensive review of the project plans and specifications to assure the lender that the design is in compliance with good engineering practice. A detailed written report is prepared and submitted to the Lender describing important aspects of the project and to include comments on the following:
• Completeness of plans, specifications and related information and their conformance with all applicable building codes and zoning ordinances.
• If LEED or other green certification is being sought, confirm that documents meet all requirements.
• If International Green Construction Code (IgCC) is applicable, ensure all documents are in conformance with these codes.
• Design of architectural, structural, HVAC, electrical, plumbing, fire-protection systems, elevators, site improvements and other relevant information.
• Borrower’s itemized trades cost breakdown.
• Soil borings contents, load tests, engineering reports, and environmental impact studies
• Areas of potential complications, which would become a problem to the Lender.
• Architectural and engineering agreements, material and construction contracts for completeness, function, responsibility, and costs.
• Conformity of materials (eco-friendly when possible) specified with project’s overall quality objectives.
• Conformity of project scope and design as outlined in the plans and specifications and the project description as set forth in the loan agreement.
• Attaining borrower’s projected date of construction commencement and date of final completion.
It is really important to ensure that the above are accomplished, for as Paul Eldrenkamp, founding partner of The DEAP Energy Group, says, “One of the most striking things about our industry is just how many chances there are to make mistakes. For every opportunity you have to get something right, it seems, there’s a 1000 chances to get it wrong.”

4.2. Front-End Project Analysis

Prior to construction, the Lender’s representative will often be requested to perform a one-time front-end analysis which will be summarized in a separate Project Analysis Report (PAR), dated and signed by the Consultant(s) performing the front-end analysis. The PAR will include a review the borrower’s plans and specifications to evaluate the completeness of these documents. Moreover, construction lenders will frequently request an analysis of the contractor’s estimated construction costs to determine if available funds are sufficient to complete the proposed project, and opine on the feasibility of the project. During this process, all other relevant contract documents, such as Environmental Reports, Geotechnical Reports, the construction contract, permits, etc., are also reviewed. If questions or problems arise, the Lender normally contacts the borrower, contractor, or their representative for prompt clarification, in order to accommodate the loan closing time frame. The original project front-end analysis report is typically delivered to the Lender within roughly three weeks following receipt of the required documents and notice to proceed from the Lender. It should normally include:
• A Construction Documents Review
• A Construction Costs Review
• A Preclosing Construction Progress Inspection
• A Preclosing Site Inspection
• Attendance at the Lender’s Preconstruction Meeting
• Team selection and preparing a preproject plan

4.2.1. Construction Documents Review

Two complete, half size, sealed, and signed sets of the plans and specs itemized below are forwarded to the Consultant. Plans are to be an exact duplicate set of those submitted to the Department of Buildings and the Lender. A list of the drawings from the architect’s office should accompany the drawings forwarded to the Lender’s representative, which references each drawing as to the date of preparation and last revision date. If one of the sets is not stamped “Approved” by the Building Department, a letter should then accompany the plans from the architect’s office confirming that the documents are an exact duplicate set of those approved by the Building Department. Copies of all revised drawings (with revisions indicated) and specification addenda should be forwarded as issued. One (1) complete set of existing building plans and specifications (as-builts if available) should also be forwarded. The documents should include the following:
• Specifications/Project Manual
• Site Plans and Off-Site Plans, if any
• Landscape Plans
• Zoning Sheets
• Architectural and Interior Design
• Structural Plans and Calculations
• HVAC
• Electrical
• Plumbing
• Fire Protection
• Parking structure plans and specifications.
The exchange of information required by the Construction Consultant to begin the loan monitoring includes the following:
Letter of Agreement: One of the first issues to be resolved is a letter of agreement between the Construction Consultant and the Lender spelling out the extent of services to be performed, fee rate, and payment method.
The Owner’s Agreements with Contractors: The Construction Consultant should be familiar with all the parties involved in the project. It should also be noted that there may be other work proceeding in the project that differs from the Owner/Contractor’s Agreement listed with the lender; these should be taken into account so that the lender may understand potential liabilities on the project. The American Institute of Architects (AIA) Document A101 standard form of agreement between Owner and Contractor is widely used where the basis of payment is a stipulated sum (fixed price).
Plans and Specifications: The Construction Consultant should review the architect or designer’s plans and specifications to confirm that the lender’s intended understanding of value will be translated to the contractor. At the site, the Construction Consultant will confirm that materials specified for the project are in fact used and any modifications are appropriately documented for the protection of the parties.
Survey: The instrument survey should be completed at the appropriate time and submitted to the Construction Consultant for verification of compliance with all zoning requirements.
Title Report/Deed: The Construction Consultant should review the title report and take note of any special restrictions or conditions that may be placed on the property and confirm that the project conforms to these restrictions.
Contractor’s Schedule of Costs: Development of an accurately broken down Contractor’s Schedule of Costs into significantly small items will avoid overpayment to the contractor and is one of the most important tasks of the Construction Consultant. This will also be the data used to determine the value of draws against completed work in place to date. This schedule is intended to work hand-in-hand with the construction schedule.
Confirmation of Utilities: The Construction Consultant should confirm prior to the release of the financial commitment letter that specified utilities are available to the property or that the contractor has made alternative arrangements.
Building Permit: Before building construction is permitted to commence, verification that a proper building permit was issued should be confirmed. Sometimes partial building permits are issued which can present a great deal of difficulty for the lender, and therefore, it is important to fully investigate the reasons for partial permit. Changes or conditions requested by the municipality should also be noted.
Release from Special Entities: Releases from special entities should be confirmed before construction begins. This might include special approvals from design review boards, curb cut permits, etc.

4.3. Requisition Format

Many lenders have developed their own requisition form or format that they would prefer for the Borrower to use. The Lender should be consulted to see whether such a form exists. Failing that, the most widely used application for payment standards forms are:
AIA Forms—G702 Application and Certificate for Payment,
ConsensusDOCS 291: Application for Payment (GMP)—Facilitates the calculation and documentation of progress payments where the basis of payment is a guaranteed maximum price.
EJCDC (Engineers Joint Contract Documents Committee) contract documents: This is another alternative to the AIA contracts.
If the AIA documents are to be used, the requisition should be put together with the line items organized in the AIA G702 format and with as many line items as reasonably possible. Where line items contain more than one trade or work scope they should be broken down into the individual subcontracts that will be awarded for same. All of the subcontractual costs are to be subtotaled prior to adding general conditions, a builder’s or developer’s fee, and the contingency line items. The AIA contractor form G702 Application and Certificate for Payment is a convenient method with which the contractor can apply for payment and the architect can certify payment is due.
With respect to AIA document G702 Application and Certificate for Payment, the AIA requires the contractor to show:
• The status of the contract sum to date, including the total dollar amount of the work completed and stored to date;
• The amount of the retainage (if any);
• The total previous payments (if any);
• A summary of the change orders (if any);
• The amount of the payment currently being requested.
AIA Document G702 serves as both the contractor’s application and the architect’s certification. Using it can expedite payment and reduce the possibility of error. If the application is correctly completed and acceptable to the architect, the architect’s signature certifies/confirms to the owner that a payment in the amount indicated is due to the contractor. Also, this form allows the architect to certify an amount other than the amount applied for, with the architect providing a satisfactory explanation. G703 Continuation Sheet for G702 breaks the contract sum into portions of the work in accordance with a schedule of values required by the general conditions.
In reviewing of the Payment Requisition, the Project Architect/Administrator (the “Administrator”) is authorized by the Lender only to approve funds commensurate with the value of work-in-place at the time of the site visit. The Administrator will not approve projected or anticipated values of completion. Fig. 4.1 is a sample letter addressed to the Lender Bank confirming the procedure and monthly document requirements to allow disbursement of funds.
Prior to the site visit, the requisition columns for related work completed during the period covered, and the columns relating to the total value of work completed to date, should be completely penciled-in. The requisition should also include the Architect-of-Record’s sign-off. And to support the value of work completed to date for the various line items, the Borrower (project owner) submits the subcontractor’s schedule of values, prepared by all of the subcontractors for the Consultant’s review and approval. These schedules should be previously reviewed and approved by the Borrower and his CM or GC to guard against front-loading prior to the Consultant receiving them. Lump sum amount subcontractor invoices while necessary, on their own are not deemed adequate to establish value of work completed and should be corroborated.
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Figure 4.1 A sample letter to the Lender is shown to approve and comment upon the monthly document requirements from the project owner (borrower) to facilitate normal disbursement procedure requirements.
The Consultant should be satisfied that the amount requested accurately reflects the value of work-in-place, and also that the line item has a sufficient balance available to effect completion of the outstanding work. And unless otherwise directed by the Lender, monies and percentages of completion approved will be based solely upon the actual subcontract amount, and not the line item’s original budgeted amount. Should there be a buyout savings, this “savings” is to be allocated to the requisition’s contingency budget. Ideally, the Consultant/Administrator typically tries to reach agreement on the value of work-in-place prior to leaving the job site.
Monthly Job Cost Reports: The borrower should provide a monthly Job Cost Report/Project Status Report (JCR/PSR) or as required by the Lender that will detail such information relating to the project as:
• The actual contract or purchase order costs compared to the original budget’s line items
• Total amount of change orders (approved and pending)
• Total estimated project cost
The JCR has considerable value as it provides timely information about the status of the project budget and allows the Administrator to take whatever action may be necessary to bring the project into compliance with the original budget. The JCR will essentially provide for each item, the quantity and/or percentage completed to date, the cost of the item to date, the estimated cost remaining to complete the item, and the total cost estimate for the item at completion. An estimate cost for the entire project is arrived at by calculating the sum totals of these costs.

4.4. Site Visits and Observations

Normally construction field observations consist of visits to the site at intervals appropriate to the stage of construction or as otherwise agreed in writing. This is necessary to monitor the progress and quality of the work and to determine in general if the work is proceeding in accordance with the Contract Documents, and preparing related reports and communications. Regular site visits for observations and direct communication with the contractor also help facilitate a smooth building process.

4.4.1. Lender’s Preconstruction Meeting

But prior to conducting normal site visits, one of the first and most important steps in the design phase is a design kickoff or orientation meeting. This is usually scheduled by the Project Manager at or about the time that the contract with the Design Professional is executed and approved, depending upon the project. The main attendees at this meeting generally include the main stakeholders and participants with an interest in the project, including the design team, cost estimator, commissioning agent, and owner. The agenda generally includes introduction of personnel involved in the project, discussion of administrative procedures, discussion of project scope, budget and schedule, and a site visit and walk-through. The Design Professional/Project Manager should record attendance and prepare and distribute an agenda and minutes of the design kickoff meeting. The Design Professional should also prepare a project directory of all participants, including name, title, address, e-mail address, phone, and fax.
Following the acceptance of the successful bid and subsequent award of the contract for construction, the Owner, along with the Contractor and Administrator/Consultant shall schedule Preconstruction Meeting preferably at the site (prior to closing of the loan). The purpose of the Preconstruction Meeting is to discuss the specific requirements of the Contract Documents and how they relate to the daily operation of the construction project (Fig. 4.2). Also on the agenda will be a discussion of the lines of authority and communication.
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Figure 4.2 (a) Typical agenda for a preconstruction kick-off meeting. Actual agenda will depend on type of project, project requirements, and circumstances. (b) Example of worker’s compensation.
The Lender in collaboration with the Owner and Design Team shall coordinate and establish the date, time, and place the meeting will be held. The purpose of this meeting is to meet collectively with all parties to the construction project (including the owner’s representative, lender’s representative, architect, primary engineers, contractor’s project manager, and supervisory staff as well as major subcontractors and vendors) and discuss the status of the work, construction documents, and contractual relationships, and the Lender’s draw procedures and requirements. Sometimes, certain outside agencies may be called in to attend the initial meeting such as fire marshals and public utility personnel.
This meeting usually covers all of the items listed in the General Conditions and Supplemental Conditions of the contract but in greater detail. The preconstruction meeting offers an opportunity for the main participants to be introduced and get to know one another. Also, discussing certain items in advance can alleviate future misunderstandings that might otherwise impair the process. Some of the more common issues to be discussed during the preconstruction meeting include:
• Introduction of personnel and individual roles and accountabilities
• Names of contacts for the bank and the contractor
• Amount of retainage to be withheld
• Number of draws allowed per month
• Contractor shall ensure that competent Superintendent is on site at all times when work is taking place
• Scheduling/Coordination: Construction Duration, Contract dates (Start and Completion dates), Hours of operation
• Mobilization and site logistics (site access and security, temporary utilities, temporary facilities)
• Construction Coordination Issues (requests for Information (RFIs), subcontracts, submittals, shop drawings)
• Schedule Issues (Notice to proceed, work schedule, sequence of work, liquidated damages)
• Payment Issues (application for payment, schedules of value). Clarify how draw request is to be submitted
• Change Orders and additional work
• Completion Procedures (substantial completion, final inspection, final punch-list, final waivers of lien, final payment)
• Clarify method of payment and advances for materials stored on site
• Dispute Issues

4.4.2. Preconstruction Documents

The preconstruction phase of a project is probably just as important as the actual construction phase. During the preconstruction phase, the rules and boundaries of the project are determined and defined, including the overall scope of work. This phase also allows us to identify any potential problems and to create a complete building plan. By having a complete plan, the project’s estimated cost can be determined as well as its schedule for completion, permitting, and other factors. The most important goal of comprehensive drawings is to make sure that the project is completed on time and within budget.
Thus, following the preconstruction meeting and prior to commencement of construction, the contract administrator or owner and/or architect will ensure that certain documents have been executed between the owner and the contractor, including but not limited to the following:
• “Notice of Commencement” from Owner
• “Notice to Proceed” from the Owner
• Property survey from the Owner
• All required Permits, Licenses, and Governmental Approvals
• Insurance coverage to be carried by the contractor and all subcontractors
• Bonds—contractor’s copies of its performance and payment bonds in addition to proof that subcontractors have furnished surety bonds as required by the Contract Documents
Notice of Commencement: In order to protect the owner and mandate notice to the owner of potential lien claimants, the Notice of Commencement must be prepared and filed before the project commences. It is a legal document prepared by the owner’s attorney or financial lending institution and recorded with the Clerk of the County Court. The owner is required to have it recorded and a copy must be posted by the owner at the project site. The owner, administrator and/or architect should also obtain a photocopy of the Notice of Commencement for his project files. Financing institutions will likewise require the filing of a Notice of Commencement as a provision of the loan agreement.
A Notice of Commencement is a recorded statement executed by the owner, and is considered to be one of the most important documents on a construction project and is the first document filed for the lien process, yet its importance is frequently overlooked by contractors. The Notice of Commencement identifies the name and address of the owner and requires that all persons that provide labor and materials to send a Notice to Owner. Recording the Notice of Commencement is necessary and by doing so the owner can require the general contractor to supply releases of lien from all persons that have served a “Notice to Owner.” Construction must commence within 90 (90) days from the date that the Notice of Commencement had been recorded. The Notice of Commencement is effective for one year after it is recorded unless otherwise provided in the Notice. Failure to pay attention to the Notice of Commencement can have serious consequences and adversely affect a contractor’s ability to recover for the work performed on a project. The three main issues that contractors need to pay attention to regarding their project’s Notice of Commencement are:
• When does the Notice of Commencement expire?
• Was the bond attached to it?
• When was the Notice of Commencement recorded?
By posting the Notice of Commencement at the project site and on public record the name of the owner, the contractor, and surety are provided, so that anyone wishing to file Notice to owner may do so. Owners can protect their property from liens by requesting the general contractor to provide proof that all laborers, material men, and suppliers have been fully paid. Requiring the general contractor to furnish partial and final releases of lien to the owner will prevent those persons from placing liens on the owner’s property due to nonpayment by the general contractor. Any work executed at the project site prior to the Notice of Commencement is not covered by the lien laws, and while the Notice of Commencement is the owner’s responsibility, the owner, administrator, and/or Architect should so advise the owner of both the need and benefits of such a document. The Owner/Contractor Agreement should stipulate that work is not to commence until the Notice of Commencement has been issued. Two typical examples of a Notice to Proceed issued by the State of Texas and a homeowner are shown in Fig. 4.3a and b.
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Figure 4.3 (a) Typical notice to proceed document issued by the Texas Department of Housing and Community Affairs. (b) A homeowner’s notice to proceed with rehabilitation construction. This is one of the most import documents that the contractor should be aware of and failure to do so can have serious adverse consequences and significantly impact a contractor’s ability to recover for work performed on a project.
Notice to Proceed: The notice to proceed is the document that certifies the contractor of the acceptance of its proposal and officially directs the contractor to commence work within a specified time such as 10 business days. Work to be executed under the owner/contractor agreement generally begins on the date specified in the notice to proceed document, and as articulated in the general conditions of the contract for construction. The notice to proceed also triggers the project commencement date by establishing the reference date from which the project duration is measured; often the contract will stipulate that work is to be completed within a stated number of calendar days after the contractor receives its notice to proceed. At this point, it is considered good practice for the owner to notify unsuccessful tenderers. The notice to proceed implies that the site is free of encumbrances and therefore is available for the contractor’s use. However, if there are unresolved issues, then the owner may issue a letter of intent stating that it intends to contract with the contractors upon resolving any outstanding issues.
The owner and/or architect shall recognize that the “Date of Commencement” is the official date for the start of the construction project and is specifically identified in the Notice to Proceed. However, it would often be difficult for the contractor to start work on the very date the notice to proceed is issued unless the contractor has had prior knowledge of the notice to proceed and adequate time to mobilize the firm’s resources, project team, and equipment to the site.

4.4.3. Walk the Site/Project

Upon awarding the project and the contractor commences work on site, the project Consultant or Administrator representing the Lender shall periodically visit the site and walk the entire project to observe the construction progress in conjunction with and for the purpose of reviewing each monthly construction draw application for payment throughout the entire duration of the construction project, unless notified otherwise by the Lender. At the time of the regular monthly site visit the Consultant/Administrator shall conduct a separate walk-thru of the project, to determine the percentage of completion and subsequent to review of the draw application for payment. The purpose of this walk-thru will be to observe and determine, in detail, the quality of workmanship and materials, and conformance to the contract documents.
The consultant is required to conduct periodic site observation reviews during the construction process. These regular site visits enable the consultant to ascertain whether construction is progressing satisfactorily and in substantial compliance with plans, specifications, and applicable building codes. The consultant’s role includes commenting on the quality of workmanship, materials, stored materials, scheduling, and possible issues. Construction lenders require verification by the consultant that requests for payment of construction funds are accurate and suitable for disbursement. Any issues that need addressing or questions needing answers are discussed with on-site personnel as applicable and if the issues are significant, they are reported to the lender. They are also promptly submitted to the borrower for explanation or corrections.
The Consultant will vary the inspections schedule to meet the Lender’s needs, e.g., from once a week to once a month, as often as needed, to verify satisfactory performance and progress at time of each requisition for payment from the Borrower. A written report of each on-site inspection is submitted to the Lender within an agreed time-frame, and which should typically include:
• A detailed description of the construction progress achieved since the previous inspection of the project.
• Observation of quality of work in place and whether construction is proceeding in general accordance with the approved plans and specifications.
• A calculated percentage of work in place, overall and by trade.
• Comments on whether the work is proceeding according to schedule and an estimated date as to when the project will be completed.
• Annotated photographs of the project (20–40 photographs) showing progress of construction, problem areas, and unacceptable work or conditions.
• Unfavorable discrepancies, if any, with recommendations of corrective action.
Reports are presented in a form designed to convey accuracy and provide the Lender with a feeling of actually “walking through” the site with the Consultant.

4.4.4. Photo Documentation

Prior to the advent of digital photography, site progress photos were typically Printed to 3½ × 5 in. formats for inserting into standard reports. However, today digital cameras have transformed the industry and are now almost exclusively used to document construction progress (although video is also sometimes used). The objective of photographing a project whether an existing building or one under construction is to document representative conditions and use reasonable efforts to document typical conditions present including material or physical deficiencies, if any. There are several formats that can be used, but Consultants most often use one of two templates depending on the Lender’s needs. These consist either of two photos per page or six photos per page (Fig. 4.4). Captions explaining each photo are helpful to more clearly explain and convey relevant information regarding the project. It is also sometimes helpful to add an arrow pointing to the particular item of interest in the photograph for maximum effect.
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Figure 4.4 (a, b) Typical templates using two and six photographs per page. Photographs are almost always required for reports and other documentation.
Photography is an extremely effective way of recording factual observations. Photographs can provide information detail that would be difficult to convey using other mediums. Later, notes or captions can be added to the photographs for further clarification. If dealing with an existing building or project under construction, the first step is to take photographs of the project from various angles with particular attention to detail of work, e.g., that is defective, etc. This is done prior to writing the report, as it will refresh your memory as to what was taking place during your site visit and it will alert you to specific items that may require the attention of both the Lender and contractor. The various photos can also be referenced within the “Field Observations” section of the report.
Photographs should be sorted and placed in a logical manner within a photo template with captions to reflect the various aspects of the project that are to be portrayed and then included in the report. For most assignments (depending on size, complexity, condition of facility, and at what stage of construction the building is at), the number of photographs will typically range between 20 and 40 photos. The aspects that should typically be photographed of a project depend largely on the type of project but would normally include some or all of the following aspects:
1. Site (from various angles)
2. Exterior/Building Envelope
3. Roof
4. Interior
5. Structural
6. Mechanicals
7. Electrical
8. Plumbing
9. Fire Protection/Life Safety
10. Garages/Carports
11. Elevators (and lobbies)
12. Amenities
13. ADA
14. Detail photographs should follow
15. Stored Materials (How will advances for materials stored on-site be treated?)
Once the photographs have been organized in a logical sequence, prepare the photo sheets and number each photo with appropriate captions. On the photo sheets, the various components of the project should be identified. For multistory buildings, each photograph should identify the floor or elevation shown. The object is to convey to the Lender the project’s progress and any other relevant information pertaining to the project. Comments placed on the photographs should convey a thorough familiarity with the project and highlight information not clearly shown in the photographs.

4.5. Loan Disbursements—Draw Application Reviews

A Lender’s construction risk management practices are designed to look out for the interests of both the Lender, as well as the borrower. Both borrower and bank interests lie along the same path toward successful completion of construction. There are numerous things that could go wrong during the construction phase of the loan, and many issues that need clarification prior to commencement of the project such as:
• Ensure that the loan documents match the approval
• Ensure that the proposed budget has sufficient funds to complete the project
• Check that there is adequate equity in the project
• Ensure that the draw requests balance
• The proposed budget must pass the plan and cost review

4.5.1. Value of Work in Place

During the scheduled site meetings the Borrower’s payment requisitions are reviewed and evaluated by the Consultant/Administrator usually on the basis of accurate quantities of work in place and approved. Following the on-site inspection the results are compared with the Borrower’s requisition for funding for work in place up to the time of the inspection. Any discrepancies should be promptly resolved, preferably prior to submission of the requisition to the lending institution. The main purpose of closely monitoring the flow of construction loan dollars is to ensure that, at any given time during the life of the loan, that sufficient funds remain in the undisturbed portion of the loan to complete the project. Any delays in the work should be promptly reported to the Borrower and Lender.
For the purpose of calculating the total value of work in place, the contractor has to break down the Schedule of Values into items or quantities of work which can readily be evaluated by the Administrator when estimating the work in place. This breakdown is separate from the Schedule of Values and does not replace it. The main purpose of the breakdown is to prevent potential disagreements between the contractor and the administrator when evaluating the quantities of work completed. But the value of work in place should be developed prior to writing the monthly report. This is because developing a number for work in place will exemplify where the emphasis has to be placed when writing the body of the report and the summary. By knowing the total value of work in place and the amount approved for the period covered, the Administrator will be alerted as to whether the pace of the project is slowing down, speeding up, or whether a particular line item is heading for a cost overrun, and whether potential challenges can be expected down the road, etc.
The contractor can then proceed to prepare a certified copy of the Application for Payment in the format outlined in the contract documents. The Administrator is given a copy of the Application for Payment and verifies that it is correct as per the site review meeting. The contractor shall bring to the review meeting all materials required to properly evaluate the Application for Payment, including stored material invoices, Release of Liens, etc. The administrator, owner and the contractor assess the project’s current status along with the contractor’s application for payment and agree upon the amount due the contractor as outlined in the contract documents.
Should the Administrator and the contractor not agree on an appropriate amount to be disbursed as per the Application for Payment, the contractor may then prepare and submit an Application for Payment that he/she considers to be appropriate and in line with the work in place. The Owner and/or Architect will then in consultation with the Administrator, recommend to the Owner the amount that he/she feels should be certified for payment. The certified value of work-in-place is based essentially upon the latest site visit and the latest contractor’s application for payment. In Fig. 4.5 we see an example of how the certified current value of work-in-place is calculated and which is typically included in the PSR that is sent to the Lender and other stakeholders.

4.5.2. Stored Materials Funding

The Lender has the final say on whether or not stored materials will be funded, and if so, how? In many cases, lenders have indicated their willingness to negotiate this item. However, the Lender must exercise great care and ensure that the funding procedures for stored material comply with the Building Loan Agreement (BLA) requirements. So unless specifically authorized by the Lender, the Consultant/Administrator has no contractual authority to approve stored materials. This should be clarified in the general conditions or supplemental conditions. If funding for stored materials is requested, the Consultant/Administrator will note and report to the Lender how the materials are protected from theft, the elements, and vandalism. The Consultant/Administrator should inspect the insurance certificates for the same to ensure that the Lender is named as a co-insured. Likewise, the Consultant should inspect the invoice, bill-of-sale, a Uniform Commercial Code statement or a contract verifying the cost of the materials in question.
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Figure 4.5 Example of how the current value of work in place is calculated.
Some of the challenges that stored material funding face are because many lending institutions absolutely prohibit payment for materials until they are physically installed into the improvement. The Lender’s main concern is due to increased exposure in the event of a failure by the general contractor or borrower, since recovery of these materials or their cost has traditionally been difficult, if not impossible. Faced with these problems, the lending institutions have often modified their approach to “materials only” payments so that if materials are suitably stored at a bonded warehouse off site payments may sometimes be made. The bottom line is whether payment is to be made for stored materials, and this hinges on the policies of the Lender. It is important to state the conditions for stored material funding in the contract documents. The Borrower would be well advised to reach agreement on the policy toward such advances early in the discussions with the Lender, preferably prior to closing the loan. Stored materials should be tracked on a separate stored material inventory schedule provided by the Lender. It is strongly recommended that the Consultant/Administrator review the BLA regarding the Lender’s policy of funding for stored materials because funding may be reserved as a Lender’s business decision. If the Lender does decide to proceed with funding the stored materials, a proportionate amount of the general condition or fee monies may be retained.

4.5.3. Changing Orders

Although we often may not be able to escape them, we can try to minimize the hassle and anxiety they can cause by employing the correct procedures. Change orders are in fact changes to the contract (a legal document) and are themselves legal documents. Once a change order is executed, it becomes part of the contract, and cannot be reversed. The only way to make further modification to a contract is to process another change order. The owner is required to provide a schedule and copies of all approved change orders as well as a schedule of pending change orders. Change orders should not be approved unless they have been previously approved by the owner, and there are sufficient funds within the contingency budget to absorb them. After the Owner completes the review of the Proposal Request and approval for the Change Order is obtained, the Administrator shall prepare a Change Order, as outlined in the Contract Documents, utilizing AIA Document G701 or its equivalent. The Change Order will be produced in (3) three copies and forwarded to the Contractor for signature. The Contractor’s signature on the Change Order request acknowledges that the work will be completed as described in the Change Order for the stated amount (Fig. 4.6). Any additional time, if requested, for the Change Order work will be incorporated into the Change Order. Failure by the Contractor to request additional time for the Change Order work will prohibit the Contractor from doing so at a later date. The need for contract changes may be the result of many causes. Among the most common are:
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Figure 4.6 Example of typical change order template.
• Plan deficiency (errors or omissions)
• Modified/amended design criteria
• Specification conflict or ambiguity
• Extra work or unanticipated need
• Contractor proposed change (material substitution, etc.)
• Settlement of disputes.
• Price adjustments for increased or decreased quantities.
Once the Contractor has signed the Change Order all (3) three copies will be returned to the Consultant/Administrator or the Owner and/or Architect for signature and certification. The Change Order will then be submitted to the Owner for final signature and distribution. The Owner, Administrator, Contractor, and Owner and/or Architect will receive (1) one signed and certified copy of the Change Order for their records. The Change Order will then be added to the next monthly Application for Payment. The Change Order will be recorded in the Project Log Book and a copy of the Change Order included in the Log Book and a copy will also be transmitted to the Central File System.
The BLA should be checked by the project Administrator for the approval requirements of individual and aggregate change orders amount. Once the change order is approved, a Notice to Proceed is issued to the contractor. However, before this can happen, the Administrator/Owner’s Representative will issue a written directive to the contractor asking for a Request for Proposal for the change order work within 10 days for the subject work. This will then be followed with a Notice to Proceed or a Notice to Proceed immediately with the work. The Notice to Proceed will specify the manner in which the owner will pay for the work in question. An independent estimate should be done prior to any negotiation with the Contractor. The options available will be stipulated in the Contract Documents and will usually consist of:
1. An accepted estimate (e.g., using bid prices from recent contracts with similar work and quantities)
2. Time and material estimate
3. Unit costs (e.g., using the “Means Cost Estimating Guide”)
The RFP should also address subcontractor mark ups, labor rates, and various other requirements regarding change order pricing. The contractor should not commence with the change order work unless the contractor receives a written Notice to Proceed. The exact wording and format of the Notice to Proceed form will vary depending on the nature of the work and requested pricing method.
Sometimes Owners will prefer to organize Change Order payments to be separate from the Application for Payment. Likewise, the Contractor may request assurance from the owner that adequate funds are available to pay for the Change Order before executing the work. Financing and lending institutions generally stipulate that all Change Orders be processed through their office before executing the work. Contractor’s Performance and Payment Bond, and Builder’s Risk Insurance need to be adjusted to reflect substantial changes to the Contract Sum. The Contractor is essentially obligated to execute any Change Order authorized by the Owner even if a dispute occurs regarding the actual cost of the Change Order work or its impact on the Project Schedule. These matters can typically be resolved by exercising provisions included in the Contract Documents.

4.5.4. Lender/Owner Retainage

Retainage is the withholding of certain portions of monies due a contractor for work in place or monies withheld from each progress payment earned by a contractor or subcontractor until a construction project is complete. It acts as an incentive to complete the work, and is one of the line items identified on the contractor’s application for payment. It has been the subject of considerable discussion over recent years and it is quite apparent that many lending institutions do not have a uniform practice on either the amount of retainage or the manner in which it is collected. It is routinely called for in both private and public construction contracts. On public projects, state laws often require the use of retainage and specify the amount and the conditions for releasing it. Otherwise, retainage is governed by contract.
Most Lenders generally prefer using a conservative approach in which a full 10 percent (10%) is withheld of all items of construction and is kept through the entire construction period. On the other hand, a liberal policy is maintained in which no retainage is withheld on any item. Between the two extremes, a wide variety of practices are prevalent, including holding a retainage on certain items only or reducing the total amount withheld after a certain point in construction has been reached (usually 50 percent (50%) of project completion). Experience and knowledgeable Borrowers try to negotiate the most liberal agreement possible at the outset of the loan program. It is also common practice for the general contractor to impose retainage on their subcontractors as well although most general contractors try where possible to work with their subcontractors to facilitate early payment.
The Owner may make payments which reflect adjustments in the retainage amounts as provided in the Contract Documents upon the contractor achieving successful execution of the Certificate for Substantial Completion. The reduction in retainage shall be made with the exception of amounts which have been determined to reflect the costs for remaining work to be completed and/or work requiring correction. In these cases, the Administrator, upon consultation with the Owner and/or Architect, shall establish a value for remaining work and suggest that the Owner retain three (3) times the value of incomplete work. The minimum amount retained for each unacceptable item should reflect the estimated cost to have an alternative Contractor brought in to complete or correct the item in question. This includes any costs for mobilization and/or equipment required to correct or complete any outstanding construction deficiencies.

4.5.5. General Conditions

Many standard General Conditions have been developed by numerous trade and professional organizations, but perhaps the most widely used general conditions are those published by the AIA, AIA Document A201 2007 form of General Conditions and the ConsensusDOCS 200 form of General Conditions. Of note, ConsensusDocs just released an entirely updated standard IPD agreement and new IPD Joining Agreement (ConsensusDocs 300). One of the advantages of using the AIA standard is that most contractors and architects are familiar with it. However, many state organizations and universities, etc., have their own standard general conditions depending on the project.
The General Conditions set forth the rights and responsibilities of each of the parties such as the owner and contractor in addition to the surety bond provider, the authority and responsibilities of the design professional and the requirements governing the various parties’ business and legal relationships and is considered to be one of the most essential documents associated with the construction contract. It is really imperative that the contractor knows exactly what is contained in the general conditions and its implications. If it proves too difficult to read or there is simply not enough time, the project may be put at risk. Some of the general clauses contained in the general conditions that can have a direct affect on the success of a project, if appropriate attention is not paid to them include:
General Provisions: Includes basic definitions for the contract and roles of the various parties, the work, the drawings and specifications and other issues such as change orders, punch lists, etc. In addition, it clarifies the ownership, use, and overall intent of the contract documents.
Owner Responsibilities: Among other things, it outlines the services and information the owner is required to supply depending on the General Conditions format that is used. For example, the Owner shall, at the written request of the Contractor, prior to commencement of the Work and thereafter, furnish to the Contractor reasonable evidence that financial arrangements are in place to fulfill the Owner’s obligations under the Contract. Furnishing of such evidence shall be a condition precedent to commencement or continuation of the Work. After such evidence has been furnished, the Owner shall not materially vary such financial arrangements without prior notice to the Contractor. Also, except for permits and fees which are the responsibility of the Contractor under the Contract Documents, the Owner will secure and pay for necessary approvals, easements, assessments, and charges required for construction, use or occupancy of permanent structures, or for permanent changes in existing facilities. Also outlined are the extent of the owner’s right, the owner’s right to stop the work and the right to carry out the work.
Contractor Role and Responsibilities: This section lays out the obligations of the contractor under the contract. For example, the Contractor warrants all equipment and materials furnished, and work performed, under the contract, against defective materials and workmanship for a specified period (usually 12 months) after acceptance as provided in the contract, unless a longer period is specified, regardless of whether the same were furnished or performed by the contractor or any subcontractors of any tier. It also includes things like supervision and construction procedures, materials, labor and workmanship, patents, substitutions, record drawings, shop drawings, product data and samples, taxes, permits and contractor’s construction schedules. Additionally, the contractor shall, without additional expense to the owner, comply with all applicable laws, ordinances, rules, statutes, and regulations.
Administration of the Contract: This section assigns duties to the architect or as specified for the administration of the contract. Specific clauses dealing with the architect’s responsibility for visiting the site and making periodic inspections are included. The section also addresses how requests for additional time, claims and disputes are to be addressed. Generally, the Owner’s representative (or Lender’s representative) will administer the construction contract. The Architect will assist the Owner’s representative with the administration of the contract as indicated in these contract documents. The project administrator will not be responsible for the contractor’s failure to perform the work in accordance with the requirements of the Contract Documents.
Subcontracts and Subcontractor Relations: This section deals with the general contractor awarding of subcontracts to specialty contracts for certain portions of the work. The Contractor is required here to furnish the Owner and the Architect, in writing, with the name, and trade for each subcontractor and the names of all persons or entities proposed as manufacturers of products, materials, and equipment identified in the Contract Documents and where applicable, the name of the installing contractor. By appropriate agreement, the contractor shall require each subcontractor, to the extent of the work to be performed by the subcontractor, to be bound to the contractor by terms of the Contract Documents, and to assume toward the contractor all the obligations and responsibilities, including the responsibility for safety of the subcontractor’s work, which the contractor, by these documents, assumes toward the owner and project administrator.
Construction by Owner or Separate Contractors: This clause basically states that the Owner reserves the right to perform constriction or operations related to the project with the owner’s own work force and that the owner has the right to award separate contracts as stipulated in the contract documents. In this respect, No contractor shall delay another contractor by neglecting to perform his/her work at the appropriate time. Each contractor shall be required to coordinate his/her work with other contractors to afford others reasonable opportunity for execution of their work.
Changes in the Work: This section highlights how changes (overhead and profit on change orders; time extensions; inclusions) are authorized and processed. The Owner may authorize written change orders regarding changes in, or additions to, work to be performed or materials to be furnished pursuant to the provisions of the Contract. The amount of adjustment in the contract price for authorized change orders will be agreed upon before such change orders become effective. Likewise, an order for a minor change in the work may be issued by the Architect alone where it does not involve changes to the contract sum.
Time and Schedule Requirements: The Contractor acknowledges and agrees that time is of the essence of this Contract. The contract time therefore may only be changed by a change order. Contract time is the period of time set forth in the contract for construction required for substantial completion and final completion of the entire work or portions of the work as defined in the contract documents. This part of the contract therefore deals largely with issues relating to project startup, progress, and completion relative to the specific project schedule in addition to issues relating to delay (Notice and Time Impact Analysis) and extensions of time to the contract. The general conditions should clarify certain issues such as, how many days after a delay does a contractor have to give notice, and how is the notice to be delivered (verbally, by mail, by registered mail)?
Payments and Completion: The importance of this section is that it identifies how the contractor will be paid and specifies how applications for progress payments are to be made. The contract sum is stated in the Agreement and with the authorized adjustments reflects the total amount payable by the owner to the contractor for performance of the work under the Contract Documents. Before the first Application for Payment, the contractor shall submit to the architect a schedule of values allocated to various portions of the work, prepared in such form and supported by such data to substantiate its accuracy as the Architect may require. This schedule, unless objected to by the Architect, shall be used as a basis for reviewing the contractor’s applications for payment. The owner’s representative may decide not to certify payment and may withhold approval in whole or in part, to the extent reasonably necessary to protect the owner.
Protection of Persons and Property: This section of the general conditions addresses safety concerns for both the owner’s property and the personnel on the project. According to the AIA form 201, “The Contractor shall be responsible for initiating, maintaining and supervising all safety precautions and programs in connection with the performance of the Contract.” It basically means that the contractor shall conduct operations under this contract in a manner to avoid the risk of bodily harm to persons or risk of damage to any property. Moreover, the contractor is required to comply with applicable safety laws, standards, codes, and regulations in the jurisdiction where the work is being performed.
Insurance and Bonds: These issues deal with various insurance and bonding requirements of the parties. For example, the Contractor is required to purchase such insurance as will protect the Contractor from claims which may arise out of or result from the contractor’s operations under the contract and for which the contractor may be legally liable, whether such operations be by the contractor or by a subcontractor or by anyone directly or indirectly employed by any of them, or by anyone for whose acts any of them may be liable. Furthermore, the owner shall have the right to require the contractor to furnish bonds covering faithful performance of the contract and payment of obligations arising as stipulated in bidding requirements or specifically required in the Contract Documents including but not limited to Contractor’s obligation to correct defects after final payment has been made as required by the Contract Documents on the date of execution of the Contract.
Uncovering and Correction of Work: This section deals with acceptance of the work in place by the architect or owner’s representative and stipulates when the contractor is responsible for uncovering and/or correcting work that is considered unacceptable. The AIA 201 form here states that “If a portion of the Work is covered contrary to the Architect’s request or to requirements specifically expressed in the Contract Documents, it must, if required in writing by the Architect, be uncovered for the Architect’s examination and be replaced at the Contractor’s expense without change in the Contract Time.” The Owner may in its sole discretion accept work which is not in accordance with the Contract Documents, instead of requiring its removal and correction. In Such case the contract sum will be adjusted as appropriate and equitable.
Miscellaneous Provisions: This section addresses various issues such as successors and assigns, wage rates, tests and inspections, rights and remedies, codes and standards, records, general provisions and written notice.
Termination or Suspension of the Contract: This section deals with the terms under which parties may terminate or suspend the contract. The Contractor may terminate the Contract if the Work is stopped for a period of 30 consecutive days through no act or fault of the Contractor or a Subcontractor, employees or any other persons or entities performing portions of the Work under direct or indirect contract with the Contractor. Similarly, in addition to other rights and remedies granted to the Owner under the Contract Documents and by law, the Owner may without prejudice terminate the Contract with the Contractor under specific conditions. The Owner may also, at any time, terminate the Contract in whole or in part for the Owner’s convenience and without cause.
Lenders will often require general conditions to be disbursed in direct proportion to the percentage of completion of the subcontractual costs so that the Lender is assured that general condition monies will be adequate throughout the project’s duration. In some cases, especially in CM and “cost plus a fee” contracts, the Borrower’s contract requires that he pays general conditions on either an equal monthly payment or on a cost incurred basis. The Lender should be consulted beforehand to determine the Lender’s funding policy.

4.5.6. Supplemental Conditions

The Supplemental Conditions amend or supplement the Standard General Conditions of the Construction Contract and other provisions of the Contract Documents, and whereas general conditions can apply to any project of the type being designed and built, supplemental conditions or special conditions usually deal with matters that are project specific and beyond the scope of the standard general conditions and although they generally augment them. These sections may either add to or amend provisions in the general conditions. Below are examples of project-specific information that may appear in this section:
• Project phasing or special construction schedule requirements
• Safety and security precautions
• Insurance coverage certificates
• Additional bond security
• Cost fluctuation adjustments
• Materials or other services furnished by the owner
• Temporary facilities requirements
• Prevailing wages
• Permits, fees, and notices
• Bonus payment information
• Submittals

4.5.7. The Designer of Record/Administrator Sign Off

Project closeout is the final action to be taken in the construction process. Yet before the Designer of Record (DOR)/Administrator is able to sign off and the owner takes possession of the building, certain requirements need to be met. For final completion and before final payment can be made a number of issues need to be addressed including the following:
• A certificate of occupancy is in place
• All liens of GC/CM and trade contractors are released or satisfied and outstanding claims resolved
• The architect must certify final completion and all “punch-list” items are complete
• The architect must certify that final inspection has been satisfactorily conducted
• All warranties, guaranties, and operating manuals have been received
• Final lien waivers and contractor affidavits are obtained for all work performed—from architect, GC/CM, and trade contractors
• Close-out agreement—complete all outstanding issues with each trade contractor and with the general contractor, and confirm commencement date for guaranty period, etc.
• Commissioning has been satisfactorily completed

4.6. Preparing the PSR

Regular PSRs help ensure that the Lender, Owner, and other stakeholders have clear visibility to the true state of a project and that Management stays properly informed about project progress, difficulties, and issues, by periodically getting the right kinds of information and updates from the project manager based on site visits and meetings. Frequent communication of project status and issues is a vital part of effective project risk management. The PSRs should let management and stakeholders know whether the project is on schedule to deliver the project as planned and whether there are issues that need to be addressed.

4.6.1. Draw Applications—Documents Required

The Consultant needs to conduct an inventory and review of construction documents which include, but are not limited to:
• Plat Plan/Boundary Survey/Site Plan
• Topography Plan
• Environmental Site Assessment
• Soils Investigation Report
• Construction Plans
• Construction Specifications
• Addenda/Change Orders
• Construction Contracts(s)/Schedule of Values
• Architect’s Contract(s)
• Construction Schedule
• Building Permits
• Foil Documents
• Utility Letters
• Estimated Variances

4.6.2. Waivers of Lien

A lien is a “hold” against your property that, if unpaid, allows a foreclosure action, forcing the sale of your property or home. It is recorded with the County Recorder’s office by the unpaid contractor, subcontractor, or supplier. Sometimes liens occur when the prime contractor has not paid subcontractors or suppliers. Legally, the property owner (Borrower) is ultimately responsible for payment—even if they have already paid the prime contractor. The Borrower (owner) is required to provide copies of all partial/full waivers of lien from subcontractors, vendors, etc., to the Administrator, normally on a monthly basis, usually with the payment application (Fig. 4.7). These partial waivers are to accompany each general contractor and subcontractor requisitions on a monthly basis. While most borrowers execute them on a monthly basis as the project progresses, some prefer to wait until the project is completed and submits them with the final request for payment. In some cases the borrower may request that upon signing the contract the subs waive their right to lien the job. Waivers should be properly organized, stating what trade they are for and included as exhibits in the report. As a project approaches completion, copies should be obtained of all lien waivers. For any that are not forthcoming, recommend to the Lender that they be obtained or deducted from the retainage. The four main types of lien waivers are:
1. Conditional lien waiver and release upon progress payment discharges all claimant rights through a specific date, provided the payments have actually been received and processed, which makes it the safest waiver for claimants.
2. Unconditional lien waiver and release upon progress payment: This waiver unconditionally discharges all claimant rights through a specific date with no stipulations.
3. Conditional lien waiver and release upon final payment: This lien waiver releases all claimant rights to file a mechanics lien with certain provisions if there is evidence that they have been paid to date.
4. Unconditional lien waiver and release upon final payment: This provides the safest type of lien waiver for owners; it generally releases all rights of the claimant to place a mechanics lien on the owner’s property unconditionally. However, claimants should issue this type of release only when they are satisfied that their work is complete and that the payment has cleared their bank. Owners should demand this release when claimant is paid in full.

4.6.3. Testing Reports

The review of testing results should normally be undertaken on a monthly basis. A set of Contract Documents should be submitted to the construction testing agency for their review prior to the commencement of any construction. The testing agency will provide a copy of their current rate schedule for types of test work and also provide a budget estimate for the specific project for the Owner’s review and to make a determination. Upon the owner’s acceptance and approval, the owner and/or Administrator will authorize the testing agency in writing to proceed with required tests. After the administrator reviews the billing with the owner and/or architect, it is given to the owner for payment. The contractor’s is responsible for coordinating and scheduling required testing activities for the project. The different types of testing reports received (concrete, mortar, timber, etc.) should be recorded and whether or not they’re in compliance with the design specifications. Any test results that fail should be brought to the attention of the owner requesting an explanation before deciding what action is to be taken. A letter may be sent to the DOR noting the failed test and requesting comment, depending on the test’s significance and its impact on the project.
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Figure 4.7 Example of a partial waiver of liens.
The Owner needs to provide the Administrator with copies of all controlled testing reports. The testing agency normally provides test reports within 48 h to the Administrator, designated engineering consultants, contractor, and owner. It is the Administrator’s duty to immediately respond, in writing to any test reports that indicates that the work fails to conform to the Contract Documents and to ensure that remedial action is taken. Since the contractor is ultimately responsible for the construction means and methods, it becomes the contractor’s responsibility to propose a solution to rectify any construction deficiencies.

4.6.4. Daily Work Log

The day-to-day activities that take place on the job site are generally monitored with the use of daily work logs. The owner should provide a copy of a typical page from the project’s daily work log for the day prior to the Administrator’s site visit and meeting. The contractor’s daily log will normally be submitted to the Administrator on a weekly basis. It will typically contain:
1. Daily activities
2. Meetings and important decisions
3. Unusual events such as stoppages, and emergency actions
4. Material delivery, equipment on site, etc.
5. Visitors
6. General weather conditions
7. Conversation and telephone records
8. Problems or potential delays
9. Accidents
10. Change orders received (pending or implemented)

4.6.5. Construction Schedule and Schedule of Values

Project Schedules are to be provided which consist of monitoring the progress of the contractor and subcontractors relative to established schedules and making status reports to the owner. Upon reviewing them, the Administrator may discuss how the project stands with respect to the owner’s construction schedule and/or the target date for completion. Any factors contributing to delay or progress should be mentioned (e.g., good weather, a strike, tight management, etc.). If the initial construction schedule is revised, the owner should submit a copy of the revised schedule to the Administrator. Fig. 4.8 is a construction schedule to monitor how the work is progressing in relation to the contractor’s schedule. The Project Construction Schedule shall be prepared in accordance with the Contract Documents in either PERT, BAR, GANTT, or C.P.M. format. The Project Construction Schedule shall be updated each period by the Contractor and verified by the Administrator to ensure that the schedule is always up to date and accurate. The updated Project Construction Schedule shall form part of each monthly Application for Payment and shall also be included in the Administrator’s monthly PSR.
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Figure 4.8 Typical construction schedule with an actual start date of March 24, 2012, and a target completion date of October 24, 2015.
A schedule of values is a list with the dollar amount assigned to each area of work that will be completed on a construction project. It shall be prepared in accordance with the Contract Documents and which equals the total cost of the project. Line items for the Schedule of Values shall be divided into the appropriate specification divisions and broken down to reflect material and labor costs for each item. Unit measurement for the materials described in the Schedule of Values shall be included. These numbers will be required to estimate the value of work in place at any specific time. The Schedule of Values for the project will ultimately become the source for verifying costs for any additional work and establishing prices for potential modifications to the Contract Documents (Change Orders). Schedule of values ConsensusDOCS 293 form which provides a breakdown of the cost of elements of the work can be used with the ConsensusDOCS application for payment forms ConsensusDOCS 291 and 292.

4.6.6. Project Progress Meetings

Periodically and depending on the project, various meeting will take place at the job site throughout the construction process, most of which are well scheduled in advance. Depending on the type and size of project and the agreement between the Lender and the Administrator, these meetings are usually held at regular intervals, usually on either a bi-weekly or monthly basis unless an unscheduled special meeting is called to address special issues. The main purpose of these meetings is to discuss and review the project’s progress and to provide a forum in which the main participants (administrator, contractor, subcontractor, architect, engineers, and others) can discuss their concerns as well as a submitted application for payment. These meetings are usually chaired by the project Administrator and can be fairly formal in nature with a written agenda. Meetings are normally recorded and the minutes are distributed to all the participants within a week of the specified meeting.

4.6.7. Stored Materials Funding and Documentation

It is necessary for all materials stored on site be in a secured area. Where the contractor is requesting funds for stored materials, a stored materials schedule for such materials should be delivered to the PM and the Application for Payment and Sworn Statement of General Contractor (AIA Document G702) or equivalent document must list the dollar amounts of all stored materials. All such items must be verifiable by the Consulting Professional.
This section is included only if there are materials for which funding has been requested by the general contractor that are stored either on or off site (Fig. 4.9). Where funding is permitted, typical documentation that is required by the owner or lender should be provided in order to approve funding. And where the Contractor seeks payment for materials that have not been incorporated into the improvements and are not stored on site, the following back-up documents are required in order to process the request:
1. A stored materials statement for the off-site or on-site materials.
2. Evidence of insurance on the stored material (whether at the off-site location or in transit). Identify the type of material, value, and location.
3. Bill of Sale evidencing Borrower’s ownership of the stored materials, including a list of materials, value, and location.
4. Letter from the Consulting Professional or approved third party inspector stating that materials have been sighted and inventoried and that they are suitably stored and marked for the project in question.
5. Materials stored off-site shall be in an independent bonded warehouse with prior approval of the owner or lender and at no cost to the owner/lender.
6. Any material having architectural finishes will require inspection and acceptance by the Architect. In no case will payment be made for bulk marble, granite, etc., that has not been fabricated and inspected.
Furthermore, the owner or lender may approve funding for stored materials under certain conditions such as in cases where ordering of materials require a long lead time. Items that are being fabricated and stored with the manufacturer should also be marked and segregated from the manufacturer’s other supplies. Prior to request for payment on materials “in process” being fabricated, the Architect or other firm or agency acceptable to the Lender should inspect the materials and preferably document the inspection with appropriate photographs.

4.6.8. Subcontracts and Purchase Orders

Subcontracts and purchase orders are typically signed during the general course of construction, and thus copies of these should be provided to the Administrator. If this is a general contractor built project where subcontracts are not to be made privy to the owner, then the Lender usually requires copies of all major subcontractor trade payment breakdowns prepared on a percentage of completion basis instead of a dollar amount.
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Figure 4.9 Typical stored material statement.

4.6.9. Payment and Performance Bonds

To assure the owner that the contractor will complete all obligations set out in the contract, a Performance Bond is often stipulated in the general conditions provided that no action by the owner or the owner’s agents prevents or inhibits the contractor from the implementation of the contract requirements. However, it appears that lending institutions have started to lessen their emphasis on “bonded” contracts. A number of lenders have been disappointed to find they are involved in extended litigation after invoking the very bond they looked to for protection. Moreover, bonding companies often will not bond an owner-builder. Although a number of title companies previously offered a “completion guarantee” designed to assure interim lenders that their project would be completed, but due to suffering extensive losses these title companies have largely withdrawn such policies. Indeed, the most perilous and defining phase of the delivery of a new project is the actual construction. The construction phase, due to the infinite number of inherent risks associated with the activity, rises far above the other phases of the project delivery when claims, failures, problems, and defaults are taken into consideration.
In all cases, the Administrator should be aware of both the Owner’s rights (and Lender’s rights) under the Contract as well as the obligations necessary to protect those rights. Should the Administrator, while acting as the Owner’s agent in administering the new project, fail to properly ensure the rights of the Owner due to negligence of the requirements, incorrect documentation or the untimely issuance of notice, the Administrator may certainly be held liable by the Owner and will be held responsible for any losses whether moral or financial. The Administrator should also be aware of all requirements necessary to ensure the protection of the payment and performance bonds. As a construction expert and owner’s representative, the Administrator’s role in administering the construction contract requires verification of all notices that are made and that all prerequisites are followed by both the Owner and Contractor.
Default by the contractor during the construction phase of the project is considered the greatest potential risk for both Owner and Lender. For this reason, it is important for the successful project Administrator to exercise both caution and diligence while reviewing the types of payment and performance bonds required by the contract. Normally, the Administrator should specify standard AIA bond forms A312 (Performance and Performance Bonds) or equivalent; these documents are not only respected by the Surety industry, but have been thoroughly tested and generally upheld through the judicial process. Separate payment bond and performance bond with separate bond numbers and power of attorney offer the Owner protection equal to double the face value of the construction project. It may be wise to avoid use of combination payment and performance bonds because of recent legal precedents that have held that the surety was obligated to pay only the face value of the construction project through a combination of claim against both sides of the combined bond.
Payment and performance bonds offer the owner the appropriate protection against countless scenarios of contractor default, subcontractor nonpayment, material or supplier nonpayment and liens, yet the Administrator should also recognize the surety and its agents for what they really are—sharp and intelligent businessmen who will carry out all their obligations and responsibilities under the bonds, provided all aspects of the default are in fact the contractor’s responsibility. However, the surety may be relieved from their obligations, in whole or in part, by the erroneous actions or negligence of the Administrator or the improper actions of the Owner, in which case the surety may try to mitigate their losses to the maximum extent possible under the law. Thus by the time the surety becomes involved in a construction project, the relationships between the Owner, Contractor, and Administrator may very well be uncomfortable to say the least. The surety certainly is not a deep pocketed, sympathetic benefactor that doles out money to those most deserving, just because there is a payment and performance bond.
It is necessary for the Administrator to read and understand the wording and requirements of each type of bond, for just as every project is unique so is every situation involving the surety. There is no substitute for studying and fully understanding the requirements of the bond to ensure that each and every action required by the Administrator is not only fully implemented but fully implemented within the specified time frames delineated in the bond documents. It should also be noted that the statements and opinions expressed herein reflect a general attitude of surety and its general position when confronted with differing construction situations. However, the reader should be alerted to the fact that these opinions are not intended to be legal advice but rather are generic in nature.

4.6.10. RFI and Other Logs

The contractor will sometimes issue RFIs to the Administrator or owner for clarification of design information or to present any other questions; it includes a summary log containing the status of each request. It is a formal procedure and each inquiry and response should be tracked and documented. To avoid potential litigation, it is critically important to get a quick response. They often originate from a subcontractor, vendor or craftsmen who need certain information to continue working. Most contractors have a standard format that they use to keep the RFIs consistent throughout the contract.

4.6.11. Permits and Approvals

Prior to the commencement of any building construction, the owner is required to apply and receive a building permit for the project from the local authority. This may be the single most critical aspect of the preconstruction process; sometimes it is acquired prior to the bidding process. A delayed permit can cause considerable hardship and project complications. Building permits also contain inspection schedules and zoning ordinance for the project. A copy of the ordinance under which project was approved as well as copies of all variances, approvals and declaration, and any other zoning information or approvals pertinent to the project should be in the possession of the owner, DOR, and the Administrator. Other permits and approvals need to be provided such as:
• A print of the zoning sheet should be included which highlights all calculations along with evidence that the zoning computations have been approved by the planning board.
• A comprehensive list of all permits necessary to be able to proceed with the construction of the proposed improvements prepared by the DORs. Additionally, copies of all permits secured to date with the remaining provided, as and when they are available.
• A complete list of all agreements between the borrower (owner) and any governmental agreements and between the borrower and any governmental agencies for the construction of the suggested changes and copies of all agreements.
• Copies of all appropriate approval/permits from the Landmarks Commission, Historical Preservation Group, and other related agencies for historical renovation and restoration work.
• Statements of Existing Certificate of Occupancy and/or Certificate of Occupancy (“CO”) procedures and any special requirements to obtain a CO upon completion of the work. Also to be noted if any temporary COs (TCOs) have been issued for partial or phased completion.
• Schedule of Building Code Violations if any.
• Copies of utility load calculations prepared by the engineers-of-record and confirmation that existing services are or are not adequate to serve the proposed project in addition to confirmation from the appropriate authority of availability, adequacy, and intent to provide the following utilities for the proposed project: (1) Water, (2) Gas, (3) Electricity, (4) Steam, (5) Sanitary Sewers, and (6) Storm Sewers.

4.7. Final Certification and Project Closeout

Project close-out and final acceptance phase can be initiated upon receiving notice from the contractor(s) that the work or a specific portion thereof is acceptable to the Owner and is sufficiently complete, in accordance with Contractor Documents, to allow occupancy or utilization for the use for which it is intended and can take place when all contract requirements, warranty, and close-out documents along with all punch list items have been resolved. Normally, a “punch list” of unfinished and/or defective work complete with remedial cost is prepared for possible escrow purposes. Upon the owner’s request for the final loan advance, the Administrator collates and examines all permits, approvals, waiver of liens, and other close-out documents specified in the loan agreement. Upon approval of these documents, the Administrator makes another site inspection and verifies and certifies that the work was completed in accordance with the plans, specification, and loan agreement and there are no outstanding issues on the matter.
Documents typically required for project closeout include the following:
1. As-Built signed/sealed record drawings, which show all changes from the original plans
2. As-Built Record Specifications—Contractor’s Certificate of Compliance with Plans and Specifications
3. Architect’s issuance of Certificate of Substantial Completion and/or final acceptance and issuing final Certificate(s) for Payment after a detailed inspection with the Owner’s representative is conducted for conformity of the work to the Contract Documents to verify the list submitted by the Contractor(s) of items to be completed or corrected
4. Architect’s certified copy of the final punchlist of itemized work stating that each item has been completed or otherwise resolved for acceptance
5. Determination of the amounts to be withheld until final completion of outstanding punchlist items
6. Notification to Owner and Contractor(s) of deficiencies found in follow-up inspection(s), if any
7. Certification from Borrower that all close-out requirements including but not limited to, as-built drawings, warranties, operating and maintenance manuals, keys, affidavits, receipts, releases, etc., have been received, reviewed as necessary, and approved for each subcontractor
8. Completed Commissioning and Closeout Manual
9. Record of Approved Submittals and Samples
10. Certification of No Asbestos Products Incorporated in Project.
11. Certificates of Use, Occupancy, or Operation
12. Securing and receipt of consent of surety or sureties, if any for reduction or partial release of retainage or the making of final payment(s) and consents of surety for final payments, if bonds are provided
13. Final release of claims and waivers of lien in a form satisfactory to lender and the title company from all subcontractors, suppliers, and the general contractor and indemnifying the Owner against such liens
14. Affidavit of payment of Debt and Claims

4.7.1. As-Built Drawings/Record Drawings

Contractor must furnish as-built record drawings made from the Architect/Engineer’s Contract Drawings, or subsequent updates thereof, annotated and with actual as-built conditions. Most contracts stipulate that the contractor maintains a set of As-Built (sometimes erroneously called record drawings) as the project progresses. As-built drawings record actual dimensions, locations, and features that may differ from the original contract documents and must show all changes in the Work relative to the original Contract Documents; as well as additional information of value to Owner’s records but not indicated in the original Contract Documents. When the drawings are in an electronic format, the contractor may be required to correct the drawing files and highlight the modifications. An example of this is the location of underground utilities which differs from the original drawings. In such cases, the contractor would be directed (normally in writing) to make the change, whereas the design professional fails to make the necessary modification as they are the responsibility of the general contractor. It is usually stipulated that the contractor submits a final complete and accurate set of as-built drawings to the owner prior to receipt of final payment. As-Built plans represent the existing field conditions at the completion of a project. Accurate project plans are sometimes needed for possible litigation involving construction claims and tort liability suits.
The most qualified individual to note the field changes that occurred (called “redline corrections”) is usually the Resident Engineer, architect, or BIM Manager of a completed project. As-Built plans are preferably completed within the project using an electronic format such as AutoCad or MicroStation. Having the drawing saved as a CADD or other digital system file makes it easier to store and update whenever necessary.

4.7.2. Contractor’s Certificate of Compliance

Certificates of Compliance can apply to various issues such as discrimination and affirmative action, subcontractor work, etc. The general contractor must agree and certify compliance with applicable requirements of the contract documents. The Certificate of Compliance is valid for a limited time, say, 180 days, and it is the responsibility of the contractor to renew the Certificate prior to the expiration date, while the project is still in the construction phase. Temporary Certificate of Compliance may often be issued for a portion or portions of a building that may safely be utilized prior to final completion of the building. In this respect the contractor also agrees to obtain compliance certifications from proposed subcontractors prior to the award of subcontractors exceeding an agreed sum as per contract documents. Furthermore, the Contractor is required to coordinate the efforts of all subcontractors and obtain any required letters of compliance from the Administrator or Owner’s consultant. The Owner is usually required to pay any fee associated with these letters. However, the Contractor shall reimburse the Owner for any costs resulting from failed tests or inspections conducted to obtain a letter of compliance. This reimbursement procedure is spelled out in the contract documents, and should be made as part of a credit change order.

4.7.3. Architect/Administrator’s Certificate of Substantial Completion

The Contract Documents will define the date of Substantial Completion and is considered to be the date which the Administrator, Owner, and/or Architect will certify that the work, or designated portion of the work, may be beneficially occupied or utilized by the Owner for its intended use. For this purpose, the AIA G704 standard form is used for recording the date of substantial completion of the work or a designated portion thereof. This process takes off when the Contractor considers the work, or designated portions of the work as previously agreed to by the Owner, is substantially complete; The contractor then prepares and submits to the Administrator a punch list of items which remain to be completed or corrected. The AIA G704 form provides for agreement the time to be allowed for completion or correction of the items and the date when the owner will be able to occupy the project or designated portions thereof. The form will also designate responsibility for maintenance, heat, utilities, and insurance. If the Administrator concludes that the work is substantially complete, the AIA form is then prepared for acceptance by the contractor and owner. The failure of the contractor to include any items on the list will in no way alter his responsibility to complete or correct these items per the Contract Documents. Likewise, where there is no architect to certify substantial completion, the AIA Document G744–2014 can be used which requires the owner to inspect the project to determine whether the work is substantially complete in accordance with the design-build documents and to identify the date when it occurs. The AIA Document G744–2014 is a variation of AIA Document G704–2000 and provides a standard form for the owner to certify the date of substantial completion.
There are variations of the G704–2000 such as the G704CMa–1992, Certificate of Substantial Completion, the Construction Manager-Adviser Edition serves the same purpose as G704–2000, except that this document expands responsibility for certification of substantial completion to include both the architect and the construction manager. There is also the G704DB–2004 which is a variation of G704–2000 that acknowledges Substantial Completion of a Design-Build Project. Because of the nature of design-build contracting, in this form the project owner assumes many of the construction contract administration duties performed by the architect in a traditional project. Because there is no architect to certify substantial completion, the AIA Document G704DB–2004 requires the owner to inspect the project to determine whether the work is substantially complete in accordance with the design-build documents and to acknowledge the date when it occurs. In addition as an alternative to the AIA documents for a Certificate of Substantial Completion for Design-Build Work, the Owner and Designer-Builder can use ConsensusDOCS 481 and for a Certificate of Final Completion for Design-Build Work ConsensusDOCS 482 can also be used.
Use of the term “beneficial occupancy” generally is an indication that the project or portions thereof are complete to a sufficient degree to allow the Owner to utilize the project or portions thereof, for their intended usage. Relevant systems such as the mechanical systems, life safety systems, telecommunications systems, and any other systems which are required to properly utilize the project or portions thereof, shall be complete and in good working order. Items remaining to be completed shall be such that their correction does not inconvenience or disrupt the Owner’s normal operations at the site.
The Owner/Lender or their representative (Administrator) should be consulted to confirm that there are no other evident construction deficiencies that are not on the contractor’s punch list. It is very important to emphasize that responsibility for preparing the original punch list lies with the Contractor. If the Administrator is requested to make a Substantial Completion inspection, and it is obvious that the contractor’s punch list is incomplete, the inspection shall be discontinued and of which the contractor advised.
The Certificate for Substantial Completion should not be issued until the Administrator can verify that the following conditions are in place:
• Written statement from the Contractor that the project or designated portion thereof is substantially complete or that construction is sufficiently complete for beneficial occupancy by owner (with relevant lien waivers).
• Correctly executed Consent of Surety for Reduction in Retainage per the Contract Documents is in place.
• Contractor’s “Punch List” with Administrator’s supplementary comments added. However, prior to any retainage being released Administrator must certify substantial completion and Administrator (or DOR), general contractor and owner must agree upon “punch-list” work to be completed.
• TCO from appropriate agency with all required permits/approvals.
Normally there is a Lender involved in the project, and the Certificate of Substantial Completion shall be prepared by the Administrator and certified by the Owner and/or Architect, prior to being submitted to the Owner and the Contractor for their written acceptance of the responsibilities assigned them in the Certificate. The Certificate of Substantial Completion shall also establish the dates and responsibilities of any transitional arrangements which will be required between the Owner and the Contractor.

4.7.4. Architect/Administrator’s Certified Copy of Final Punchlist

The Contractor’s final punchlist will be given to the Administrator for review of the list and the completed work to determine whether the list is both accurate and complete. Items which require correction and/or completion, that are not included in the contractor’s punchlist, shall be supplemented by the Administrator. The Owner should be informed that the items on the punch list shall be rectified and/or completed within the time limit set forth in the Certificate of Substantial Completion. The Contractor shall also be advised that any correction and/or completion of punch list items shall be conducted in a manner so as not to adversely affect or disrupt the Owner’s occupancy of the facility.

4.7.5. COs, Use, and Operation

A CO is a document issued by a local government agency or building department certifying that the building in question complies with all applicable building codes, safety codes, health code requirements, and other laws, and basically stating that the building is in a condition suitable for general occupancy. The procedure and requirements for the CO vary widely from jurisdiction to jurisdiction and on the type of structure. In the United States, obtaining a certificate is generally required whenever a new building is constructed, or when a building built for one use is to be used for another (e.g., an industrial building is converted for residential use). Likewise, a certificate is required when the occupancy of a commercial or industrial building changes, or ownership of a commercial, industrial, or multiple-family residential building changes. The purpose of this certificate therefore is to document that the use is permitted, and that all applicable safety code and health code requirements have been met.
A Use and Occupancy Certificate is required for the space to be used prior to opening any business. It is also generally necessary both to be able to occupy the structure for everyday use, as well as to be able to sign a contract to sell the space or close on a mortgage for the space. A CO is proof that the building complies substantially with the plans and specifications that have been submitted to, and approved by, the local authority. It basically complements a building permit, that document that is filed by the applicant with the local authority before commencement of construction to signify that the proposed construction will adhere to all relevant ordinances, codes, and laws. Particular attention should be paid to the new IgCCs and whether they apply.
Often a TCO will be applied for. This grants residents and building owners all of the same rights as a CO, except that it is valid only for a temporary period of time. In New York City, for example, TCOs usually expire 90 days from the date of issue although it is not uncommon and perfectly legal, for a building owner to re-apply for a TCO, following all the steps and inspections required originally, in order to extend their TCO for another period of time. Temporary Certificate of Occupancies are generally sought after and acquired when a building is still under minor construction, but where there is a certain section or number of floors in a building that are considered to be habitable (e.g., in a high-rise apartment building), and upon issuance of a TCO, can legally be occupied or sold.

4.7.6. Final Waivers of Lien

Once the project in hand is finished, the contractor is usually required to complete a final lien waiver (Fig. 4.10). The general contractor is also required to obtain conditional final waivers from each subcontractor, vendors, and certain individuals prior to final payment being released. A final lien waiver is basically a document from a contractor, subcontractor, material supplier, equipment lessor, or other parties to the construction project stating they have received full payment and waive any future lien rights to the property. It should be noted that in the United States, liens cannot be filed against public property. Moreover, some states only use a conditional waiver on progress payment and an unconditional waiver on final payment.
The mechanics lien process can prove extremely valuable to contractors, subcontractors, material suppliers, and other related parties to a construction project in enforcing their claims, if done according to the laws of the various states, or the federal government. These parties are entitled to be paid for their material or labor contributions to the improvement of real property. Most lien waiver forms for the process can be obtained online or from local office supply stores or professional organizations like the AIA.

4.7.7. Miscellaneous Issues

Commissioning and Warranties

Establish commissioning procedures and date for the commencement of all warranties. Commissioning and warranty review services to consist of:
• Monitoring compliance by GC/CM with commissioning of operating systems, etc.; GC/CM must obtain from trade contractors and give owner all required warranty documents and operating manuals; “as-built” (record) drawings; etc.
imageimage
Figure 4.10 (a, b) Two examples of final waiver of lien formats.
• Consultation and recommendation to the Administrator and Owner during the duration of warranties in connection with inadequate performance of materials, systems, and equipment under warranty
• Inspection(s) prior to expiration of the warranty period(s) to evaluate adequacy of performance of materials, systems, and equipment
• Documenting defects and/or deficiencies and assisting the Owner in providing instruction to the Contractor(s) for rectifying noted defects and deficiencies.

Architect’s Supplemental Instructions

The Project Architect/Administrator may issue additional instructions or authorize minor changes in the work not involving an adjustment in cost or requiring an extension of time by issuing a document called the Architect’s Supplemental Instructions (ASI), and are often documented by AIA document, ASI G710. It is intended to assist the project architect and administrator in performing its obligations as interpreter of the contract documents in accordance with the owner-architect agreement and the general conditions. The Administrator will prepare and issue an ASI for all additional work that is not included in the Contract Documents and which will not modify the contract sum or extend the contract time. Additionally, such changes shall be effected by a written order signed by the Architect/Administrator or Project Manager directing the Contractor to execute the work promptly.
All ASIs need to be recorded in the Project Log Book. The Administrator may prepare the ASI for the Owner and/or Architect’s signature. The Administrator is generally encouraged whenever possible to try and resolve small incidental issues by means of the ASI. The ASI shall be forwarded to the Contractor for signature as an acknowledgment that the work described will not modify the contract sum or contract time.

Time Extensions

In many projects the contractor may feel during the course of the construction process a need to put forward a request for an extension in the contract time. This can be for one of several legitimate reasons that are totally beyond the control of the Contractor such as:
• Inclement weather
• Owner requested changes or additions to the original scope of the work (e.g., Change Order or Construction Change Directive)
• Delays caused by slow responses to RFIs
• Late material shipments from suppliers
• Slow processing of submittals or shop drawings
• Labor strikes
Inclement weather is one of the most common requests for time extensions. The Contractor should make allowances for a normal amount of severe weather in the project construction schedule. Time extensions are granted only for abnormally severe weather, defined as weather which was both detrimental to construction activities and more frequent than usually experienced during that time of year. It is important to note that adverse weather during certain phases of construction (e.g., pouring of concrete floors or foundations) can affect the construction schedule more adversely than good weather can benefit the construction schedule during other phases. The Contractor is typically required by the Construction Documents to notify the Administrator, Owner, and/or Architect of any potential claim for additional time, due to delay, within 20 days of the commencement of the delay. When reviewing claims for time extensions, the Contractor’s daily log should be reviewed to verify that the bad weather occurred during the specified date and that lost time for that period was actually what the Contractor experienced.
Time extensions requested for delinquent or late material deliveries should be verified and the contractor should be asked to furnish verification of the original date for which the material order was placed. In many cases, the contractor or the subcontractor failed to place the order in sufficient time to ensure the delivery of the material meets the contractor’s schedule. Time extensions may consist of simple requests for extensions of time or the requests may be more complex and include a request for cost reimbursement related to the extra time request. Except for exceptional circumstances, it may be prudent to try and retain all time extension requests until the project’s completion.

Shop Drawing Submittal and Review Procedure

The purpose of the Shop Drawing submittal process is to ensure that the products, materials, equipment, etc., provided, are in compliance with the contract documents which is why the review and approval of Shop Drawing submittals are required prior to fabrication, installation, and/or use of the submitted product. Furthermore, the importance of this process cannot be overemphasized because a delay in this process can cause a delay to the overall completion of the project. There are many items associated with construction that cannot be ordered out of a product brochure or off the shelf. In many cases items need to be fabricated in a shop or manufactured specifically for the project. To confirm the owner’s intent, “shop drawings” are required which are essentially the supplier’s or fabricator’s version of information shown on the drawings in the contract documents. The review and approval of shop drawings is a careful and methodical process. Shop drawings are typically submitted by subcontractors or vendors and contain greater detail and configurations of the item in question sufficient to fabricate and erect the item. Shop Drawing submittals also include design drawings, detailed design calculations, fabrication, installation drawings, erection drawings, lists, graphs, operating instructions, catalog sheets, data sheets, samples, schedules, and similar items. Once completed, they are submitted to the general contractor who sends them off to the project Administrator (or architect) for final approval. Upon approval they are returned to the general contractor and subcontractor for fabrication.
Many items in the construction process including steel rebar bends, steel beams, trusses, architectural woodwork, and ornamental metalwork require shop drawings. In the case of structural steel, for example, shop drawings may include welding details and connections that are not typically part of the structural engineer’s drawings. The term submittal often refers to the totality of the shop drawings, product data and samples; all of these documents are submitted to the owner or owner’s representative for approval prior to fabrication and manufacturer of the items they represent. Once approved, submittals may become part of the contract documents and should be incorporated into a submittal log. To be included in the contract documents the shop drawings must have been in existence at the time of the signing of the construction contract and were incorporated by reference into the contract, and also drawings that are added later as contract modifications and that are signed by the owner and the contractor, such as change orders and construction change directives.
Arthur F. O’Leary, author of A Guide to Successful Construction, and Learning To Live With This “Necessary Evil” says “To the construction industry, shop drawings seem to be a necessary evil. Contractors find them expensive to produce and architects find them unappealing to review. Both find them time-consuming and costly to administer. We seemingly cannot construct buildings without them; but they have become a perennial source of annoyance and confusion and more importantly, a significant source of professional liability claims against architects. Undiscovered mistakes in shop drawings will often lead to unexpected or undesired construction results as well as exorbitant economic claims against architects, engineers, and contractors. Some shop drawing anomalies have resulted in costly construction defects, tragic personal injuries, and catastrophic loss of life.”
O’Leary goes on to say, “The principal reason architects and engineers need to review the shop drawings is to ascertain that the contractor understands the architectural and engineering design concepts and to correct any misapprehensions before they are carried out in the shop or field. They review shop drawings of any particular trade or component to determine if the contract drawings and specifications have been properly understood and interpreted by the producers and suppliers.
The shop drawings should prove to the architect’s satisfaction that the work of the contract would be fulfilled. If the shop drawings indicate that the work depicted will not comply with the intent of the contract drawings and specifications, the architect has an opportunity to notify the contractor before the costs of fabrication, purchase, or installation have been incurred.”
The Administrator should employ the following procedure for the processing of all shop drawings and related product data relating to the project:
1. Shop drawings are required to be submitted in the format required by the Contract Documents. Shop drawing received in any other format may be returned to the Contractor with a “Not Reviewed” note attached to the submittal.
2. Shop drawing shall be initially reviewed by the Contractor and stamped accordingly. Shop drawings which do not bear the contractors approval stamp may be returned to the Contractor to be resubmitted as required. Additionally, shop drawings containing excessive errors and/or that clearly indicate that the Contractors review was inadequate.
3. Submittals are to be date stamped upon receipt and stamped with the standard office review stamp directly below the date stamp.
4. The Standard AIA G-712 Shop Drawing Review form is to be used for Submittals. A separate sheet shall be used for each specification division. Log submittals are to be by CSI number and number chronologically.
5. Shop drawing submittals shall be as required by the Contract Documents. All transmittals to Administrator and consultants shall be recorded in the Shop Drawing Log in the same manner as those submittals reviewed by the Owner and/or Architect. The shop drawing number should be written in the upper corner of the transmittal for ease in tracking.
6. The Architect’s shop drawing review shall be conducted using a Printed copy of the submittal. All correct items and deficient items needing correction are to be marked preferably using different colored markers. All questions during review process need to be noted.
7. The corrected drawing with appropriate review comments, date stamp, and approval stamp with necessary action indicated shall be transmitted back to the Contractor. The return submittal shall be recorded in the Shop Drawing Log with a submittal number, date, and status of transmitted item recorded. If the submittal is rejected, this should be noted.
8. Marked-up copies of the submittals should be retained for reference. It is suggested that the copies be marked accordingly (e.g., “mark-up,” “Final,” “Rejected,” etc.).
Once approved, the shop drawings should be distributed to the relevant parties including the Administrator, Owner, General Contractor, and Architect of Record. Often steps have to be taken in the shop drawing review process to avoid any unnecessary work or assumption of responsibility by the Administrator, such as:
• Avoid accepting responsibility for such things as verifying field dimensions, confirming compatibility with other submitted items etc., as this work is clearly described in the Contract Documents as the responsibility of the General Contractor.
• Normally shop drawings are processed within (10) 10 working days. The Contractor should be advised in writing if the review for a particular submittal is anticipated to take longer than this.
• Shop drawings and project samples should be kept in a file cabinet at the Administrator’s desk and not in the central file system.
• When the shop drawings for specialized equipment are furnished by the fabricator, it would be prudent to take the following precautions:
The Administrator’s responsibilities should be carefully reviewed as they relate to the shop drawing.
Statements in the Owner/Architect agreement that may relieve the Architect of responsibility of design and construction work by others should not be solely relied upon.
It is advisable to consider bringing in a specialist (engineer) to design and approve the equipment if it presents unusual risks, not a fabricator. The specialist review should be requested prior to approving the equipment.
Consider having design and construction details checked by a qualified specialist if they are outside the Administrator’s expertise.

Freedom of Information Letters (FOIL’s)

The Freedom of Information Law (FOIL) allows the general public access to records maintained by the government. FOIL requests are often used a means with which to check each subject property for building and code compliance, as well as locate its CO. The Research Log provides space in which to keep track of the numerous agencies and officials that are invariably contacted to try and locate the municipal departments that record and maintain such information. It is necessary to submit these “Foil” requests as soon as possible since most agencies, under the Freedom of Information Act, are usually given anywhere from 7 to 10 business days to respond. The information found on Foil requests is typically listed by agency, state, municipality, and then building or fire department. Responses to these requests are to be used as exhibits in the PSR. Note that some states such as Virginia stipulate that they are not required to provide such information, even under Freedom of Information statutes, if the person or entity making the request is located outside of the state. In such instances the Administrator should be notified immediately.

4.8. Quality Control and Quality Assurance

Although quality control and quality assurance are important concepts, many project managers and design professionals lack a deep understanding of their meanings and the differences between them. In fact, both these terms are often used interchangeably to refer to ways of ensuring the quality of a service or product. However, the terms are different in both meaning and in purpose. The ISO 9000 defines quality control as “the operational techniques and activities that are used to fulfill requirements for quality,” whereas its definition of quality assurance is “all those planned and systematic activities implemented to provide adequate confidence that an entity will fulfill requirements for quality.” This means that quality control refers to quality-related activities associated with the creation of project deliverables. Quality control is used to verify that deliverables are of acceptable quality and that they are complete and correct. Quality assurance on the other hand refers to the process used to create the deliverables, and can be performed by a manager, client, or third-party reviewer.
Quality assurance is based on a process approach. Quality monitoring and its assurance ensure that the processes and systems are developed and adhered in a manner that the deliverables are of superior (or at least acceptable) quality. This process is intended to produce defect-free goods or services with basically minimum or no rework required. Quality control, however, is product-based approach. It checks whether the deliverables satisfy specific quality requirements as well as the specifications of the customers or not. Should the results prove negative, suitable corrective action is taken by quality control personnel to rectify the situation. Another major difference between quality control and quality assurance is that assurance of quality is generally done before starting a project, whereas the quality control generally begins once the product has been manufactured. During the monitoring process, the requirements of the customers are defined and based on those requirements the processes and systems are established and documented. After manufacturing the product, the quality control process typically begins. Based on the client requirements and standards developed during the quality guarantee process, the quality control personnel check whether the manufactured product satisfies those requirements or not. Assurance of quality is therefore a proactive or preventive process to avoid defects, whereas quality control is a corrective process to identify the defects in order to correct them.
The majority of activities falling under the scope of quality assurance are conducted by managers, clients, and third party auditors. Such activities may include process documentation, developing checklists, establishing standards, and conducting internal and external audits. Designers, Engineers, inspectors, and supervisors on the shop floor or project sight perform quality control activities. Quality control activities are varied and include performing and receiving inspection, final inspection, and other activities.
Quality control and quality assurance are both to a great extent interdependent. The quality assurance department relies predominantly on the feedback provided by the quality control department. For example, should a recurrent problem occur regarding the quality of the products, then the quality control department provides necessary feedback to the quality monitoring and assurance personnel that there is a problem in the process or system that is causing product quality issues. Upon determining the principal cause of the problem, the quality assurance department then instigates changes to the process to rectify the situation and to ensure that there are no quality issues to worry about in the future. Similarly, the quality control department follows the guidelines and standards established by quality assurance department to check and ensure that deliverables meet the quality requirements. For this reason, both departments are fundamental to maintaining the high quality of deliverables. And although both quality control and quality assurance are different processes, the strong interdependence between them can sometimes leads to confusion among design professionals and contractors.
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