Index
- Absenteeism, xiv, 181
- Abuelaish, Aya, 235
- Abuelaish, Bessan, 235
- Abuelaish, Izzeldin, 235–238
- Abuelaish, Mayar, 235
- Academic achievement, 86–87
- Academic program (US Military Academy), 208
- Accident prevention video, 55–57
- Accomplishments, recognizing, 34–36, 103–105
- Accountants, 46–47
- Achor, Shawn, 52–53
- Active coping, 167
- Active planning, 167
- Adaptability, 41–42
- Adaptive leadership, 193, 194
- Adrenals, 111
- Afghanistan conflict, 184
- Agricultural workers, 127
- Aguilera, Christina, 67–68
- Airline pilots, 162
- Alabama Law School, 136, 137–141
- Alcoholism, 83
- Alienation, 20, 29. See also Commitment
- Allen, Paul, 71–72
- Altair-BASIC computer language, 72
- Amalgamated Transit Union Local 192 (Oakland, California), 121
- Amalgamated Transit Union Local 241 (Chicago), 124
- American Institute of Stress, xiii
- American Psychological Association, 52
- American Psychologist, 52
- Amygdala, 37
- Andreescu, Bianca, 167–168, 169
- Anxiety, 166–168
- Appraising situation, 108–111, 116
- Ardem, Jacinda, 195
- Arizona State University, 218–219
- Aronson, Joshua, 58–59
- Arthritis, 218–219
- Assault investigators, 180–181
- Assertiveness, 94–95, 153, 238
- Astronauts, 69
- Athletes:
- about, 160–161
- anxiety as positive force, 166–168
- basketball players, 107–108
- challenge, 169
- coaching champions, 168–173
- concentration, 177
- elite, 163–165
- elite, younger, 165
- environment, ignoring, 161–162
- Falkenstein, Ben, 170–173
- flow, 173–174
- focus, 162–163
- goal setting, 175–176
- golf, 79–80
- Jallali, Artef, 169–170, 171
- learning ability, 169
- mental toughness, 164–165
- mistakes, preparing for, 162
- moment, being in the, 161
- process, focusing on, 162–163
- relaxation, 177
- rugby players, 163–165
- skills, 161–163
- swimmers, competitive, 108, 175
- tennis players, 162, 167–168
- thought stopping, 178
- track and field athletes, collegiate-level, 174
- venue, ignoring, 161–162
- visualization, 168, 169–170, 172–173, 176–177
- Attention, 105–106
- Attention control, 164
- Attitude control, 164
- Attorneys:
- Authenticity, 13–14
- Autonomic balance, 111–112
- Avoidance coping, 182, 220
- Bad versus good stress, 4–5
- Basketball players, 107–108
- “Beast Barracks,” 202
- Behavior:
- Being in the moment, 161
- Believing in yourself, 64–65
- Bereber, Leni Rose, 239–242
- Beta-endorphin, 113
- Binswanger, Ludwig, 16–17
- Blessings, counting, 36–37
- Blood pressure, 115–116, 214
- B lymphocytes, 117
- Bodily threats, 51
- Body signals, 177
- Body strength, 51
- Book, writing, 99–100
- Bouchard, Eugenie, 168
- Boxers, 29
- Brain:
- Breast cancer, 6, 217, 218
- Breathing, deep, 119
- Britain:
- British Open Tournament, 79–80
- Brokers, real estate, 127–128
- Brown, Kirsten, 242–243
- Brown, Rob, 243
- Brown, Rosalie, 242–245
- Bulimia nervosa, 37
- Burnout, 181
- Bus drivers:
- cardiovascular disease, 122
- challenge, 125
- Chicago, xv, 10, 124–125, 126
- commitment, 125
- control, 125
- demands, multiple, 123
- health, constitutional, 125
- London, 123
- post-traumatic stress disorder, 122
- regressive coping behavior, 125
- rewards of work, 121
- social support, 126
- stress, responses to, 123–125
- stress, types of, 121–123
- Caffeine, 224
- Calling, having a, 16, 26–27
- Canada's Music Incubator (CMI), 159–160
- Canadian Bar Association, 136
- Canadian Tennis Championship, 168
- Cancer, 6, 217–218, 224–225
- Cannon, Walter, 8
- Cardiovascular disease:
- Career choice, 130–131
- Carrey, Jim, 23–25
- Carrie (King), 67
- Carroll, Bonnie, 228–231
- Centers for Disease Control and Prevention, National Institute for Occupational Safety and Health, xiv
- Challenge. See also Challenge mindset, building; Commitment; Control
- about, 45–46
- accountants example, 46–47
- bus drivers, 125
- change, preparation for, 47–48
- coaching for, 197, 199
- coping methods, 52–54
- health and, 225
- hindrances versus, 134–135
- lawyers, 136–137, 140–141
- leadership and, 195, 197, 199, 212
- leadership self-assessment, 212
- learning ability, 169
- levels of, 11–13
- Madonna, 61–62
- mindset, changing, 58–60
- mindset, fixed, 49–50, 58–59
- mindset, growth, 49, 50, 58–59
- mindset, physiology and, 60–61
- mindset, stress, 50–52, 53–54, 57–58, 59–61
- rugby players, 163–164
- sports, 169
- stress responses, 125
- track and field athletes, collegiate level, 174
- “work of worrying” theory, 54–57
- work satisfaction and, 133
- Challenge mindset, building. See also Challenge
- about, 48
- advantages of, 63–64
- believing in yourself, 64–65
- changes as opportunity to learn and get better, 64–69
- directions, changing, 67–68
- experiences, new, 73–75
- failure as opportunity to learn, 71–72
- flexibility, 70–71
- forgiveness, 78–80
- help, accepting, 67
- negative circumstances, overcoming, 65–66
- perseverance, 65, 68–69
- rejection, learning from, 64
- risk-taking, 73–75
- schedule, flexible, 69
- visualization, 75–78
- Change:
- Chicago:
- Chicago Bears, 161–162
- Choice, freedom of, 22
- Cholesterol, 116, 117, 214
- Chronotypes, 221–222
- Chunks, breaking projects down into, 97–98
- Churchill, Winston S., 29
- Clerks, 127
- Closures, reaction to, 105–106
- CMI (Canada's Music Incubator), 159–160
- Coaching:
- Codes of conduct, 92
- Coffee intake, 224
- Cognitive activity, 79
- Cognitive-behavior therapy, 54–57
- Cognitive flexibility, 137, 140–141
- Cognitive measures, 203
- Cognitive tasks, 51
- College dropouts:
- College students. See also US Military Academy
- Commitment. See also Challenge; Commitment, building; Control
- bus drivers, 125
- calling and, 16, 26–27
- Carrey, Jim, 23–25
- coaching for, 196, 198
- coping and, 42
- Frankl, Viktor, 16, 21–23
- goals and, 15–16
- health and, 225
- health habits and, 222
- lawyers, 137, 139
- leadership and, 194, 196, 198, 211
- leadership self-assessment, 211
- levels of, 11, 12
- McCain, John, 17–18
- musicians, 25–27, 160
- police investigators, 181
- post-traumatic stress, 18–20
- prisoners of war, 17–20
- rugby players, 163–164, 165
- theory behind, 16–17
- work satisfaction and, 133
- Commitment, building. See also Commitment
- Competence, increasing, 32–34
- Concentration, 162, 177
- Conscientiousness, 84–85
- Contrada, Richard, 115–116
- Control. See also Challenge; Commitment; Control, increasing sense of; Self-control
- about, 81
- amount of, 85–87
- attention, 164
- attitude, 164
- bus drivers, 125
- coaching hardiness, 196–197, 198–199
- coping strategies, 138–139
- decision-making and, 101
- future, planning orderly, 84–85
- health and, 82–83, 225
- impulse control, 86–87
- internal drives, managing, 83–84
- lawyers, 137, 138–139
- leadership and, 91, 195, 196–197, 198–199, 211–212
- leadership self-assessment, 211–212
- levels of, 13–14
- limits of, 101
- mental health problems and, 87–89
- nature of, 101
- rugby players, 163–164, 165
- stress and, 125, 138–139
- work, benefits at, 89–90
- work, effectiveness at, 90–91
- work satisfaction and, 133
- Control, increasing sense of. See also Control
- Cook, Tim, 195
- Coping:
- Cortisol, 60–61, 113
- Coworkers:
- Cowper, William, 45
- Critical thinking, 40
- Croni, Doreen, 179
- Crum, Alia, 52–53
- Csíkszentmihályi, Mihály, 95
- Cytokines, 117–118
- Daughters For Life Foundation, 238
- Death, premature, 5
- Decision-making, 101
- Delayed gratification, 86–87
- Dell, Michael, 102
- Demands, multiple, 123
- Denial strategies, 56–57
- Diabetes, 215–216
- Directions, changing, 67–68
- Dispositional Resilience Scale (DRS), xv
- Division One rugby players, 163–164
- Doctors:
- Dopamine, 37
- Drives, managing internal, 83–84
- Dropouts, college:
- DRS (Dispositional Resilience Scale), xv
- Dweck, Carol, 49, 50, 58
- Early chronotypes (larks), 221–222
- Edison, Thomas, 72
- Effort, 167
- Eigenwelt (“self world”), 16–17, 194
- Email, 99
- Emotional intelligence:
- assertiveness in, 94–95, 153, 238
- emotional self-awareness in, 158, 188
- empathy in, 92, 143, 154, 158
- flexibility in, 144, 188, 229–231, 234
- independence in, 234–235
- leadership and, 102, 194
- measuring, xvi, 103–104
- optimism in, 143–144, 174, 234, 245
- reality testing in, 158
- self-actualization in, 154, 231, 238, 245
- self-regard in, 104–105, 143
- social responsibility in, 144, 238
- stress tolerance in, 153–154
- Emotional Quotient Inventory 2.0 (EQ-i 2.0), xvi, 103–104. See also Emotional intelligence
- Emotional self-awareness, 158, 188
- Empathy, 92, 143, 154, 158
- Engagement, 132, 145, 152
- English as a second language, 75–78
- Entertainer, 155–159
- Environment, ignoring, 161–162
- Epinephrine, 111
- EQ-i 2.0 (Emotional Quotient Inventory 2.0), xvi, 103–104. See also Emotional intelligence
- Ethical culture in organizations, 92
- Executives:
- Exercise, 222–223
- Existential neurotic, 13
- Existential personality theory, 13–14
- Existential psychology, 16
- Experiences, new, 41–44, 73–75
- Failure as opportunity to learn, 71–72
- “Fake news,” 40
- Falkenstein, Ben, 170–173
- Family support, 126. See also Social support
- Farmers, 127
- Feedback, 90, 96–97
- Fight or flight response, 7–8, 60–61
- Financial analysts and advisers, 128–129
- Financial managers, 130
- Firefighters, 182–184
- First responders. See also Police investigators; Police officers
- Fiske, D. W., 13
- Fixed mindset, 49–50, 58–59
- Flexibility:
- Flourishing, 134
- Flow, 95–97, 173–174
- Focus, 162–163, 177
- Forgiveness, 78–80
- Fortune Magazine, 195–196
- Fox, Michael J., 82–83
- Frankl, Viktor, 16, 21–23
- Freedom of will, 22
- Future, planning orderly, 84–85
- Gaga, Lady, 68–69
- Gallows humor, 182–184
- Gates, Bill, 71–72, 102, 195
- General adaptation syndrome, 7–8, 60–61
- Getting started on projects, 97
- “Glory waiver,” 189
- Glucocorticoids, 111
- Goal setting:
- Good versus bad stress, 4–5
- Google, 92
- Grace, 157
- Grant, Robert, 62
- Gratification, delayed, 86–87
- Gratitude, 36–37
- Great Britain:
- Gresham, Elcosie, 124
- Gretzky, Wayne, 173
- Grimanis, Lia, 239
- Grit, 65, 83
- Groom, Karen, 231–235
- Growth, stress-related, 51
- Growth mindset, 49, 50, 58–59
- Gym, working out in, 29, 52
- Habits, health, 84, 222–223
- Hacker, Colleen, 160–163
- Handa, Sunny, 141–144
- Hardiness-challenge. See also Commitment; Control; Hardiness-challenge mindset, building
- about, 45–46
- accountants example, 46–47
- bus drivers, 125
- change, preparation for, 47–48
- coaching for, 197, 199
- coping methods, 52–54
- health and, 225
- hindrances versus, 134–135
- lawyers, 136–137, 140–141
- leadership and, 195, 197, 199, 212
- leadership self-assessment, 212
- learning ability, 169
- levels of, 11–13
- Madonna, 61–62
- mindset, changing, 58–60
- mindset, fixed, 49–50, 58–59
- mindset, growth, 49, 50, 58–59
- mindset, physiology and, 60–61
- mindset, stress, 50–52, 53–54, 57–58, 59–61
- rugby players, 163–164
- sports, 169
- stress responses, 125
- track and field athletes, collegiate level, 174
- “work of worrying” theory, 54–57
- work satisfaction and, 133
- Hardiness-challenge mindset, building. See also Hardiness-challenge
- about, 48
- advantages of, 63–64
- believing in yourself, 64–65
- changes as opportunity to learn and get better, 64–69
- directions, changing, 67–68
- experiences, new, 73–75
- failure as opportunity to learn, 71–72
- flexibility, 70–71
- forgiveness, 78–80
- help, accepting, 67
- negative circumstances, overcoming, 65–66
- perseverance, 65, 68–69
- rejection, learning from, 64
- risk-taking, 73–75
- schedule, flexible, 69
- visualization, 75–78
- Hardiness-commitment. See also Challenge; Control; Hardiness-commitment, building
- bus drivers, 125
- calling and, 16, 26–27
- Carrey, Jim, 23–25
- coaching for, 196, 198
- coping and, 42
- Frankl, Viktor, 16, 21–23
- goals and, 15–16
- health and, 225
- health habits and, 222
- lawyers, 137, 139
- leadership and, 194, 196, 198, 211
- leadership self-assessment, 211
- levels of, 11, 12
- McCain, John, 17–18
- musicians, 25–27, 160
- police investigators, 181
- post-traumatic stress, 18–20
- prisoners of war, 17–20
- rugby players, 163–164, 165
- theory behind, 16–17
- work satisfaction and, 133
- Hardiness-commitment, building. See also Hardiness-commitment
- Hardiness-control. See also Challenge; Commitment; Hardiness-control, increasing sense of; Self-control
- about, 81
- amount of, 85–87
- bus drivers, 125
- coaching hardiness, 196–197, 198–199
- coping strategies, 138–139
- decision-making and, 101
- future, planning orderly, 84–85
- health and, 82–83, 225
- impulse control, 86–87
- internal drives, managing, 83–84
- lawyers, 137, 138–139
- leadership and, 91, 195, 196–197, 198–199, 211–212
- leadership self-assessment, 211–212
- levels of, 13–14
- limits of, 101
- mental health problems and, 87–89
- nature of, 101
- rugby players, 163–164, 165
- stress and, 125, 138–139
- work, benefits at, 89–90
- work, effectiveness at, 90–91
- work satisfaction and, 133
- Hardiness-control, increasing sense of. See also Hardiness-control
- Hardiness Resilience Gauge (HRG):
- Hardships, physical, 65
- Hardy stress response:
- Hartigan, Irene, 215
- Harvard Business Review, 90–91, 98
- Harvard University, 53–54
- Hate, 23, 236
- Health. See also Stress
- adaptability and, 41–42
- arthritis, 218–219
- cancer, 6, 217–218, 224–225
- challenge and, 225
- commitment and, 225
- constitutional, 125
- control and, 82–83, 225
- diabetes, 215–216
- forgiveness and, 78–79
- healthcare professionals, 131
- health habits, 84, 222–223
- heart disease, 214–215
- immune system, 117–118, 216–217
- mental, xiii, 36–37, 87–89, 100
- performance and, 107–108
- sleep, 220–222
- social support and, 38–39, 219–220
- stress and, generally, xiii, 4, 5–6, 9, 10, 107, 213–214
- stroke, 215
- Healthcare professionals. See Doctors; Nurses
- Health habits, 84, 222–223
- Heart disease, 214–215. See also Cardiovascular disease
- Heifetz, Ron, 193, 194, 195, 197
- Heller, D., 26–27
- Help, accepting, 67, 101–103
- High blood pressure, 115–116, 214
- High-stakes performance careers. See Athletes; Musicians
- Hindrances, 134–135
- Hippocrates, 213
- HIV patients, 117
- Homicide investigators, 184–189
- Horto-Osorio, Antonio, 195
- HRG (Hardiness Resilience Gauge):
- Human resource managers, 129
- Humor, 182–184
- Hypothalamus, 111, 116
- Ideal identity, 13
- Imagery control, 164
- Immune system, 117–118, 216–217
- Impulse control, 86–87
- Independence, 234–235
- Indianapolis Colts, 161–162
- Information overload, 40
- Intellectualization strategies, 56–57
- Intelligence, 85
- Internal drives, managing, 83–84
- International-level rugby players, 163–164
- Interpersonal sensitivity, 88
- Intolerance, 23
- Investigators, police. See also Police officers
- Iran:
- Iraq conflict, 184
- Isaacs, Orin, 148–154
- I Shall Not Hate (Abuelaish), 236
- Israel:
- “It Didn't Have To Happen,” 55–57
- Jallali, Artef, 169–170, 171
- James, William, 1
- Janis, Irving, 54
- Japanese college students:
- Jobs, Steve, 26
- Jobs helping people, 133, 145
- Job stress, xii–xiv. See also Stress
- Johns Hopkins University, 112
- Jones, Bobby, 80
- Journal of Occupational Health Psychology, 122
- Journal of Personality and Social Psychology, 10
- Lady Gaga, 68–69
- Lambert, Vickie, 219
- Larks (early chronotypes), 221–222
- Late chronotypes (owls), 221
- Laurie, D. L., 197
- Lawrence Heights (Toronto neighborhood), 148
- “Lawyer personality,” 136
- Lawyers:
- Leadership:
- about, 193–195
- adaptive, 193, 194
- challenge and, 195, 197, 199, 212
- coaching hardiness, 196–199
- cognitive measures as predictors, 203
- commitment and, 194, 196, 198, 211
- control and, 91, 195, 196–197, 198–199, 211–212
- emotional intelligence and, 102, 194
- greatness in, 195–196
- performance, predictors of, 108, 203–205
- personality measures as predictors, 203–205
- self-assessing skills, 211–212
- self-control and, 90–91
- Leadership Without Easy Answers (Heifetz), 193
- Learning ability, 169
- Learning demands, 134
- Learning from failure, 71–72
- Legal profession:
- Leonard, Kawhi, 107
- Lifestyle, lawyer, 137
- Light bulb, invention of, 72
- Limbic system of the brain, 37
- Linkx, 148
- Logotherapy, 22
- London bus drivers, 123
- Ma, Jack, 179
- Maddi, S. R., 13–14
- Madonna, 61–62
- Malignant melanoma cancer, 218
- Manhattan Transfer, The, 155
- Man's Search For Meaning (Frankl), 22
- “Marshmallow test,” 86–87
- Martinez, Vincent, 209–210
- Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT), xvi
- McCain, John, 17–18
- McVay, Sean, 196
- Meaning in life, 22
- Meaninglessness, 20, 29. See also Commitment
- Medical doctors:
- Meditation, 119
- Meichenbaum, Donald, 55
- Memory, 51
- Mendelson, Mark, 184–189
- Mental health:
- Mental toughness, 164–165
- #MeToo movement, 40–41
- Metropolitan Toronto Police, 184
- Microsoft, 72
- Military personnel, wounded, 184
- Military training, 208. See also West Point
- Mindfulness, 119
- Mindset. See also Challenge mindset, building
- Mischel, Walter, 86–87
- Mistakes, preparing for, 162
- Mitwelt (“with world”), 16, 194
- Moments, being in the, 161
- Morocco, 131–132
- Motivation, 51, 164
- MSCEIT (Mayer-Salovey-Caruso Emotional Intelligence Test), xvi
- Musical director, 148–154
- Musicians:
- Nadella, Satya, 195, 196
- NASA, 69
- National Center for Education Statistics, 210
- National Death Index, 5
- National Defense University, 116, 214
- National Health Interview (US), 5
- National Institute for Occupational Safety and Health, xiv
- National Sleep Foundation, 220
- Navy cadets, Norwegian, 117–118, 217
- Negative circumstances, overcoming, 65–66
- Negative energy control, 164
- Nervous system:
- Neuropeptide-Y, 117, 118
- New experiences, 41–44, 73–75
- News, paying attention to, 39–41
- New York University, 58–59
- New Zealand resilience study, 73–75
- Nietzsche, Friedrich, 15
- Nike, 98
- Nimiriano, Anna, 195
- Norepinephrine, 111
- Norway:
- Nurses:
- Parasympathetic nervous system, 108, 111–112, 116, 119
- Parkinson's disease, 82–83
- Passions, identifying, 32–34
- Paul, Alan, 155–159
- Pennsylvania State University, 100–101
- People, jobs helping, 133, 145
- Performance:
- Performance careers, high-stakes. See Athletes; Musicians
- Perseverance, 65, 68–69
- Persistence, 206–209
- Personality measures, 203–205
- Perspectives, multiple, 40
- Peters, Tom, 147
- Physical hardships, 65
- Physical world (Umwelt), 16, 194
- Physicians:
- Physiological differences as result of mindset, 60–61
- Physiological stress response, 6–9, 60–61, 108–111
- Physiological thriving, 51
- Pilots, airline, 162
- Pituitary gland, 111
- Planning, 84–85, 99–101, 167
- Police investigators. See also Police officers
- Police officers. See also Police investigators
- Politics, 40, 65
- Positive energy, 164
- Post-traumatic stress, 18–20, 122
- POWs (prisoners of war), 17–20
- Prefrontal cortex, 79, 109, 111, 116
- Premature death, 5
- Pride in successes, 34–36, 103–105
- Priorities, identifying, 29–31
- Prisoners of war (POWs), 17–20
- Problem-solving strategies, 42
- Process, focus on, 162–163
- Procrastination, 86, 97
- Productivity, 98–99
- Proinflammatory cytokines, 117–118
- Projects:
- Psychiatric disorders:
- Purpose, sense of, 137, 139
- Ranger, Rohan, 185
- RCMP (Royal Canadian Mounted Police), 184
- R-Day (Reception Day), 202
- Real estate brokers and sales agents, 127–128
- Reality testing, 158
- Reappraisal, 53–54
- Reception Day (R-Day), 202
- Receptionists and clerks, 127
- Regressive coping behavior, 125
- Rejection, learning from, 64
- Relaxation, 177
- Resilience, 6, 73–75, 227
- Resistance to stress, 6
- Responsibility, 134
- Rewarding yourself, 97–98
- Rheumatoid arthritis, 218–219
- Risk-taking, 41–44, 73–75
- Riza, S. D., 26–27
- Rogers Cup, 168
- Role ambiguity at work, 115
- Roosevelt, Franklin, 65
- Routines, daily, 98
- Royal Canadian Mounted Police (RCMP), 184
- Rugby players, 163–165
- SA-45 (Symptom Assessment 45), 88
- Sailing, 73–75
- Sales agents, real estate, 127–128
- Salovey, Peter, 52–53
- Sapolsky, Robert, 213
- Schedule flexibility, 69, 98
- School teachers, 128
- Self-actualization, 154, 231, 238, 245
- Self-assessment of leadership skills, 211–212
- Self-awareness, 161
- Self-confidence, 164
- Self-control. See also Control
- Self-efficacy, 74
- Self-mastery, 101
- Self-regard, 104–105, 143
- Self-regulation, 87
- Self-talk, 177
- Self-talk training, 55
- “Self world” (Eigenwelt), 16–17, 194
- Selye, Hans, 4, 8
- Sensation-seeking, 18–20
- “Service with a smile” mantra, 92
- Sexual harassment in the workplace, 40–41
- “Shallow” (Gaga), 68–69
- Shatner, William, 152
- Shift workers, 221
- Situation, appraising, 108–111, 116
- Skills:
- Sleep:
- SMART goals, 77
- Snow, 1–3
- Social behaviors at work, 91
- Social effectiveness, 74
- Social media, 40–41
- Social responsibility, 144, 238
- Social support:
- Social workers, 129
- Social world (Mitwelt), 16, 194
- Spielberg, Steven, 64
- Spirit of New Zealand, 73–75
- Sports:
- about, 160–161
- anxiety as positive force, 166–168
- basketball players, 107–108
- challenge, 169
- coaching champions, 168–173
- concentration, 177
- elite athletes, 163–165
- elite athletes, younger, 165
- environment, ignoring, 161–162
- Falkenstein, Ben, 170–173
- flow, 173–174
- focus, 162–163
- goal setting, 175–176
- golf, 79–80
- Jallali, Artef, 169–170, 171
- learning ability, 169
- mental skills, 161–163
- mental toughness, 164–165
- mistakes, preparing for, 162
- moment, being in the, 161
- process, focusing on, 162–163
- relaxation, 177
- rugby players, 163–165
- swimmers, competitive, 108, 175
- tennis players, 162, 167–168
- thought stopping, 178
- track and field athletes, collegiate-level, 174
- venue, ignoring, 161–162
- visualization, 168, 169–170, 172–173, 176–177
- “Star Is Born, A,” 68–69
- Stress. See also Health; Stress response
- adaptation to, positive, 112–114
- bad versus good, 4–5
- behavior and, 9
- bus drivers, 121–123
- cardiovascular health and, 114–117
- control and, 125, 138–139
- executives, 107
- fight or flight response, 7–8, 60–61
- growth related to, 51
- health effects of, generally, xiii, 4, 5–6, 9, 10, 107, 213–214
- immune system and, 117–118
- police officers, 112–113, 184–185
- positively adapting to, 112–114
- post-traumatic, 18–20, 122
- premature death and, 5
- reacting to, 111–112
- resistance to, 6
- tips, 118–119
- unavoidability of, 4
- “Stress inoculation” training, 55
- Stress mindset, 50–52, 53–54, 57–58, 59–61
- Stress response. See also Stress
- Stress tolerance, in emotional intelligence, 153–154
- Stroke, 215
- Substance use, 83, 137
- Successes, recognizing, 34–36, 103–105
- Summer field training (“Beast Barracks”), 202
- Super Bowl (2007), 161–162
- Super League rugby players, 163–164
- Support, social:
- Swimmers, competitive, 108, 175
- Sympathetic nervous system, 111–112, 116
- Symptom Assessment 45 (SA-45), 88
- T'ai Chi, 119
- TAPS (Tragedy Assistance Program for Survivors), 228–229
- Teachers, school, 128
- Technological revolution, xiii
- Tennis players, 162, 167–168
- Texas A&M University, 83–84
- Thankfulness, 36–37
- Thinking, critical, 40
- “This Is the Emotional Quality That the World's Greatest Leaders All Share,” 195–196
- Thought stopping, 178
- Threats, bodily, 51
- 3M company, 42
- Three Cs. See Challenge; Commitment; Control
- Thriving, physiological, 51
- T lymphocytes, 117
- Tolerance, 23
- Toronto, 148, 184
- Toughness, mental, 164–165
- Track and field athletes, collegiate-level, 174
- Traffic jams, 110–111
- Traf-O-Data, 71–72
- Tragedy Assistance Program for Survivors (TAPS), 228–229
- Transformational coping, 219
- Triglycerides, 115
- “27 Club,” 154–155
- Type A behavior style, 114–115
- Uchino, Bert, 38
- Umwelt (“around world”), 16, 194
- United States Open Tennis Championships (2018), 162
- United States Open Tennis Championships (2019), 167–168
- University of Alabama, 222–223
- University of Alabama Law School, 136, 137–141
- University of Chicago, 107–108
- University of Pennsylvania, 113
- University of Southern California, 64
- University of Texas at Austin, 42, 117, 216
- University of Western Ontario, 115
- Up With Women, 239, 240, 242
- US Army Special Forces, 108
- US Military Academy:
- about, 201
- academic program, 208
- “Beast Barracks,” 202
- cognitive measures as leadership predictors, 203
- dropouts versus graduates, 206–209
- high-hardiness profile, 209–210
- humor, 184
- leadership performance, predictors of, 108, 203–205
- military training, 208
- personality measures as leadership predictors, 203–205
- Reception Day, 202
- sleep, 221–222
- summer field training, 202
- women, 205–206
- US National Health Interview, 5
- Watson, Tom, 79–80
- Weather, 1–3, 74–75
- Weinstein, Harvey, 40
- Welch, Jack, 93
- West Point (US Military Academy):
- about, 201
- academic program, 208
- “Beast Barracks,” 202
- cognitive measures as leadership predictors, 203
- dropouts versus graduates, 206–209
- high-hardiness profile, 209–210
- humor, 184
- leadership performance, predictors of, 108, 203–205
- military training, 208
- personality measures as leadership predictors, 203–205
- Reception Day, 202
- sleep, 221–222
- summer field training, 202
- women, 205–206
- White, Robert, 11
- Why Zebras Don't Get Ulcers (Sapolsky), 213
- Wiesel, Elie, 81
- Will, freedom of, 22
- Williams, Serena, 162, 167, 168
- Will to meaning, 22
- Winfrey, Oprah, 24, 65–66, 121
- Women at West Point, 205–206
- Work. See also specific occupations
- career choice, 130–131
- challenges versus hindrances, 134–135
- control, benefits of, 89–90
- control, effectiveness of, 90–91
- flourishing, 134
- jobs helping people, 133, 145
- learning demands, 134
- occupational groups, 126–131
- responsibility, 134
- role ambiguity, 115
- social behaviors, 91
- stress mindset and, 51, 57–58
- tips, 144–145
- workload, 134
- work satisfaction, 132–134
- Work accident prevention video, 55–57
- Work/balance conundrum, 31–32
- Workload, 134
- “Work of worrying” theory, 54–57
- Workplace stress, xii–xiv
- Work satisfaction, 132–134
- Worrying, work of, 54–57
- Writing book, 99–100
- Zook, Christine, 121–122
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