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References & Resources
by Diane Kirrane
Listening to Learn; Learning to Listen
Copyright
Is Anybody Listening?
The Price of Poor Listening Skills
Information Theory and Listening
Overcoming Barriers to Understanding
Listening Myths and Misconceptions
Stages of Listening
Nonverbal Communication
Kinds of Listening
Open-Ended Questions
Kinds of Listeners
Listening Training
References & Resources
Articles
Books
Internet Sites
Organizations
Job Aid
Listening Self-Assessment Checklist
Listening Self-Assessment Checklist Answers and Comments
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Listening Training
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