There are many, many steps involved in creating a successful synchronous program. Effective learning environments have to be established, trainers must be ready to teach, and participants must be ready to learn. But even if all of these factors are in place, you are not guaranteed success. Synchronous programs have to be designed to maximize interaction and collaboration between participants. Collaboration is more than a "click here if you agree" phenomenon. Collaboration occurs when the trainer is able to facilitate exercises that allow participants to express themselves and prove their knowledge.

I hope that this book, Live and Online! Tips, Techniques, and Ready-to-Use Activities for the Virtual Classroom, has provided you with a framework that allows your trainers to establish a collaborative relationship with their participants.

Good luck and I'll see you online!