Acknowledgments

Thank you to the following synchronous training vendors for allowing the use of screen shots from their products to illustrate points throughout this book:

  • Centra and the CentraOne™ product (www.centra.com)

  • EDT Learning and the LearnLinc™ product (www.learnlinc.com)

  • Elluminate and the vClass™ product (www.elluminate.com)

  • HorizonLive and the HorizonLive™ product (www.horizonlive.com)

  • Interwise and the Interwise Millenium™ product (www.interwise.com)

  • Microsoft and the Microsoft Office Live Meeting (formerly PlaceWare) product (www.placeware.com)

When writing this book, I asked my synchronous colleagues for ideas that have been proven to work in the synchronous classroom. The following people responded with their ideas: Kathy Reinke, James Mowry, Elizabeth Tracy, Vikki Hollett, and Rog Hiemstra. Some industry publications and websites also provided the basis for some ideas. These are included in Appendix G.

Special thanks to Margaret Driscoll at IBM Lotus Software and Curtis Rockey of Rockey & Associates (www.RockTeam.com) for providing so much information around the topic of "Best Practices for Using Application Sharing," and to Nanette Miner for assistance with developing the instructor and participant guide samples.

October 2003

Jennifer Hofmann

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