What type of audio (full-duplex, half-duplex, telephone conferencing) is available?

Does the software have some kind of "wizard" to test audio settings?

Is full group chat available?

Is private messaging to the trainer/assistant trainer available?

Is private messaging between participants allowed?

Can a transcript of chat conversations be saved?

Does the transcript include private messaging?

What features (application sharing, and so forth) are available in the breakout rooms?

Can participants be pre-assigned to a particular room?

Can participants be moved from room to room during an activity?

Can materials (whiteboards and so on) created in breakout rooms be shared when the large group is reconvened?

Can you save whiteboards created during the event?

Can graphics be pasted or imported to the whiteboard?

How many people can write on the whiteboard at once?

If you return to a slide that you have written on, will the comments still be there?

What tools are available for whiteboard drawing?

Can drawing and graphics be moved once they are on the whiteboard?

What survey and/or polling tools are available with the platform?

Can the results be shared with the class?

Can questions be created spontaneously?

Is the feedback anonymous/confidential?

How are evaluation and testing results reported?

How are results saved?

What are the hardware and software requirements for live video?

Are discussion boards available during class?

What types of applications can be shared?

What are the bandwidth requirements for application sharing?

Can participants interact with the application or just view it?

Can a participant bring the class to a website?

Can bookmarks be created prior to class to speed navigation?

Does this feature require a specific browser?

Are hyperlinks available to individual participants?

Is special software required to view the recordings?

Can recordings be viewed while not connected to the Internet?

Can trainers stop the recorder and start it up again in the same session?

What can a lead trainer do that an assistant trainer cannot do (for example, create breakout rooms, launch applications)?

Do assistants have to be identified ahead of time, or can individuals be "promoted" during the live event?

Can content be added during the live event?

How are plug-ins managed?

What file formats can be used?

Are web and/or PowerPoint™ animations viewable?

Can you write on top of animated content?