The book reveals the strengths and weaknesses of four different people styles, providing practical techniques that work both on the job and off. Now including all new material on personal relationships, parenting, and more, this is the ultimate guide anyone can use to enhance even the most difficult relationships.
Barricades between people become barriers to success, progress, and happiness; so getting through is not just a fine art, but a crucial skill. Just Listen gives you the techniques and confidence to approach the unreachable people in your life, and turn frustrating situations into productive outcomes and rewarding relationships
Ask More puts questions at the center of every conversation. Author Frank Sesno, an Emmy Award–winning journalist, has spent decades questioning global leaders and everyday people alike. He draws on his formidable interviewing skills to break down the art of inquiry into eleven categories of questions, each designed for a different purpose. Ask More recounts dozens of stories of people who have used questions to discover and excel. Whether you’re trying to manage a project, solve a problem, or confront an adversary, these stories are inspiring. They show how to ask, what to listen for, and how to link your questions to your goals.
As only a great leader can, Pope Francis has restored vibrancy to a struggling institution. His leadership style serves as a model for anyone who wants to do the same for their own organization and to connect in a meaningful way with employees, teammates, and customers
Stories do much more than entertain—they actually engage your audience’s brains, creating an experience in which they learn a lesson, share a belief, and envision results as if they were there. This enormously practical and inspiring book lets you in on one of the most important leadership techniques that exists, and shows you how to use it naturally and effortlessly in every area of your work.