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by Kamal Dean Parhizgar
Multicultural Behavior and Global Business Environments
Cover
Half Title
Title Page
Copyright Page
Dedication
About the Author
Table of Contents
Foreword
Acknowledgments
Introduction
Distinctive Features
The Purpose of This Book
Boundaries of Multicultural Behavior and Global Business Environments
The Plan of This Book
Intended Audiences
Chapter 1. An Overview: Multicultural Behavior and Global Business Environments
Chapter Objectives
Introduction
Historical Transitions in International Business
The Changing Profile of Global Business Behavior
The Nature of International Business
International Business Environments
The Field of Multicultural Behavior
Globalization of International Business
Multiculturalism and Cultural Diversity
Summary
Chapter Questions for Discussion
Learning About Yourself Exercise #1
Scoring Directions and Key for Exercise #1
Case Study: IBM Argentina
Chapter 2. Multicultural Understanding
Chapter Objectives
Introduction
Foundation of Individual Behavior
The Concept of an Individual Person
Cultural Orientations
The Conceptual Dimension of Culture
Cultural and Behavioral Stratification
Summary
Chapter Questions for Discussion
Learning About Yourself Exercise #2
Scoring Directions and Key for Exercise #2
Case Study: Badische Anilin & Soda Fabrik (BASF): Competition and Cooperation
Chapter 3. Understanding Global Environments and Cultural Value Systems
Chapter Objectives
Introduction
The Culture and Global Environments
The Basic Conceptual Model of a Society
Summary
Chapter Questions for Discussion
Learning About Yourself Exercise #3
Scoring Directions and Key for Exercise #3
Case Study: The Whistle-Blowers: SmithKline Beecham PLC
Chapter 4. Contemporary Multicultural Behavior
Chapter Objectives
Introduction
The New Field of Behavioral Culturalogy
Intercultural Contact: Processes and Outcomes
Six Theories of Behavioral Culturalogical Knowledge
Knowledge-Based Integration of Philosophy, Sciences, Arts, and Technological Information
Summary
Chapter Questions for Discussion
Learning About Yourself Exercise #4
Scoring Directions and Key for Exercise #4
Case Study: Tuskegee Syphilis Experiment: Doing Good in the Nature of Bad? Or Doing Bad in the Nature of Good?
Chapter 5. Foundations of the Individual Identity: Quiddity and Kinetic Needs, Motives, and Drives
Chapter Objectives
Introduction
The Meaning of Needs
Needs Theories
Motivation As the Starting Point
Summary
Chapter Questions for Discussion
Learning About Yourself Exercise #5
Scoring Directions and Key for Exercise #5
Case Study: The Mondrian Hotel in Hollywood, California
Chapter 6. Sensation, Perception, Conception, Attribution, and Attitude
Chapter Objectives
Introduction
Analysis of Personhood
Historical Scientific Views About Personhood
What Is Sensation?
What Is Perception?
What Is Conception?
What Is Attribution?
Attitudes and Attitude Formation
Managing Sociocultural Attitudes
Summary
Chapter Questions for Discussion
Learning About Yourself Exercise #6
Scoring Directions and Key for Exercise #6
Case Study: The General Electric Managerial Perception: Who Will Run GE?
Chapter 7. Understanding and Managing Individual Personality
Chapter Objectives
Introduction
Analytical Views on Personalogy
The Meaning of Personhood
Five Categories of Personality
Personality and the Workplace
Coping with Individual Differences
Summary
Chapter Questions for Discussion
Learning About Yourself Exercise #7
Scoring Directions and Key for Exercise #7
Case Study: Texaco Sex Bias
Chapter 8. Moral and Ethical Behavior
Chapter Objectives
Introduction
Complexity of Global Business Behavior
Moral, Ethical, and Legal Ordinances
Separation of Moral and Ethical Behavior
What Is Morality?
Component Parts of Morality
Moral Theories
What Is Ethics?
Ethical Relativism
The Ultimate Means and Ends of Ethical Behavior
Components of Ethical Behavior
Theories of Ethics
What Is Legality?
Summary
Chapter Questions for Discussion
Learning About Yourself Exercise #8
Scoring Directions and Key for Exercise #8
Case Study: Hillsdale College
Chapter 9. Multicultural Paradigm Management Systems and Cultural Diversity Models
Chapter Objectives
Introduction
A Comprehensive Approach Toward Multiculturalism
Analytic Study of Multicultural and Cultural Diversity Models
Multicultural Management Paradigm System
A Model of the Impact of Multiculturalism
Three Modes of the Multicultural Paradigm Scale
Three Major Models of Cultural Diversity
Models of Individual Cultural Diversity
Models of Sensitivity Development
Models of Organizational Cultural Diversity
The Melting Pot, the Salad Bar, and the Civic Cultural Models of Pluralism
Summary
Chapter Questions for Discussion
Learning About Yourself Exercise #9
Scoring Directions and Key for Exercise #9
Case Study: The Blind Ambition of the Bausch and Lomb Company’s Cultural Mirrors in Hong Kong
Chapter 10. Multicultural Philosophies
Chapter Objectives
Introduction
Cultural Philosophy of the Human Image
The Component of Culture
Perceptual Paths of Cultural Philosophies
Conceptualization of Multicultural Civilization
Structural Dimensions of Cultural Philosophy
Summary
Chapter Questions for Discussion
Learning About Yourself Exercise #10
Scoring Directions and Key for Exercise #10
Case Study: The La-Z-Boy Company
Chapter 11. International Religions
Chapter Objectives
Introduction
What Is Religion?
Issues for Definitions and Meanings of Religion
Issues for Inspiration and Intuition
Religion and Politics
Religion and Science
Categories of Religious Behavior
Descriptive International Differences in Religion
Summary
Chapter Questions for Discussion
Learning About Yourself Exercise #11
Scoring Directions and Key for Exercise #11
Case Study: The German Private Businessman in Iran: When Business Intermingles with Religion
Chapter 12. Expatriate and Repatriate Employees: Multicultural Training Programs
Chapter Objectives
Introduction
Culture Shock
Multicultural Contacts
Multicultural Understanding and Comprehension
Sojourners
Multinational Corporate Employee Profiles
Cross-Cultural Training Theories
Summary
Chapter Questions for Discussion
Learning About Yourself Exercise #12
Scoring Directions and Key for Exercise #12
Case Study: An American Airlines’ Manager Repatriates to the U.S.A.
References
Person Index
Subject Index
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Multicultural Behavior and Global Business Environments
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