The Odyssey Arrow Integration Phases ◾ 59
In this case study, for simplicity, we went with “APC” as the title of the process:
Phase 1: APC competency—communications and team building
Phase 2: APC business—the business of the professional practice
Phase 3: APC strategy—strategic thinking and planning
Phase 4: APC integration—follow up and follow through
Phase 1: APC Competency—Communications and Teambuilding
There are three main steps in Phase 1: APC Competency—Communications
and Teambuilding. The TTI Success Insights portfolio of assessment solu-
tions forms a valuable part of the competency REC.
Step 1: Setting the Context and Defining the Job-Specific Competency
Requirements
The scene is set with the release of an announcement letter to every-
one participating in the program. This is followed by an orientation
briefing from the partners to help ensure buy-in. Key positions in ACP
are then defined in terms of their job-specific competency require-
ments. The Century Management web-based system is then used to
establish a benchmark for each of these positions.
Step 2: Measuring Each Individual and Highlighting the Key Competency Gaps
Each executive completes a personal talent exercise, which provides
them with a document highlighting their natural and work-related
behavioral styles, their motivational drivers, and their personal and
leadership skills. After this process, members of the ACP team will get
an individualized report indicating their capabilities and their specific
learning requirements compared with the benchmark for that position.
Step 3: Delivering ACP Competency—Communications and Teambuilding
The purpose of Step 3 is to deliver a comprehensive learning and
development process to all individuals, addressing professional compe-
tency and skills development, personal leadership development, team-
work, communications improvement, and change management. ACP
Competency will be applied under the following headings:
◾ Time management that gets results
◾ Coaching and staff development