Contents
PART I MANAGEMENT—A CONCEPTUAL FRAMEWORK
India’s Inspirational Managers
Management Process or Functions
Management—Science or Art Debate
Strategic Management—An Overview
2 The Evolution and the Environment of Management
India’s Inspirational Managers
Approaches to the Study of Management
The Organizational Environment
3 Social Responsibilities of Managers
India’s Inspirational Managers
Corporate Social Responsibility
Managers’ Responsibility Towards Society
Social Audit—Role and Relevance
Corporate Governance—An Overview
PART II PLANNING, DECISION MAKING AND FORECASTING
India’s Inspirational Managers
India’s Inspirational Managers
Definitions of Decision Making
Characteristics of Managerial Decisions
Decision-making Environments—Types
Strategies for Decision Making
Steps in the Rational Decision-making Process
Factors Influencing the Decision-making Process
Challenges to Effective Decision Making
Group Decision Making—An Overview
India’s Inspirational Managers
Importance of Business Forecasting
Guidelines for Effective Forecasting
India’s Inspirational Managers
Elements of Organizational Design and Structure
Factors Affecting Organizational Design and Structure
8 Authority, Responsibility and Accountability
India’s Inspirational Managers
Centralization vs. Decentralization of Authority
Organizational Culture—An Overview
9 Human Resource Management—Processes
India’s Inspirational Managers
Characteristics of Human Resource Management/Staffing
Human Resource Planning Process
Performance Evaluation Methods
10 Human Resource Management–Policies and Practices
India’s Inspirational Managers
Discipline and Disciplinary Policy
Employee Grievances and Grievance Handling Practices
Industrial Relations Practices
Strategic Human Resource Management (SHRM)
Workforce Diversity Management
Ethical Issues in Human Resource Management
Emerging Trends in Human Resource Management
India’s Inspirational Managers
Human Behaviour in an Organization—An Overview
India’s Inspirational Managers
Forms of Organizational Communication
Barriers to Organizational Communication
India’s Inspirational Managers
Leadership and Organizational Life Cycle
Recent Trends in Leadership Approaches
Leadership Succession Planning
India’s Inspirational Managers
Factors Influencing Work Motivation
Factors Determining the Level of Engagement
Prerequisites for Successful Employee Engagement
India’s Inspirational Managers
Characteristics of Effective Teams
PART VI CONTROLLING AND COORDINATION
India’s Inspirational Managers
Approaches to Management Control System
Reasons for Resistance to Control in Organizations
India’s Inspirational Managers
Steps in the Coordination Process
Requirements for Effective Coordination
India’s Inspirational Managers
Objectives of Change Management
Causes of Change in Organizations
Types of Organizational Changes
Steps in the Change Management Process
Strategies to Enhance Success in Change Management
India’s Inspirational Managers
Skills Requirement of International Managers
Need for International Business
Elements of International Management Environment
Functions of International Managers
Approaches to Control in the International Business Environment