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by David I Shepherd, Norman Smith, Brian West, Roger Ireland, Bob Hughes
Project Management for IT-Related Projects
FRONT COVER
HALF TITLE
BCS, THE CHARTERED INSTITUTE FOR IT
TITLE PAGE
COPYRIGHT
CONTENTS
FIGURES AND TABLES
PREFACE
USEFUL URLS
1 PROJECTS AND PROJECT WORK
Learning outcomes
1.1 Projects
1.2 Successful projects
1.3 Project management
1.4 System development life cycle
1.5 Project management and the development life cycle
1.6 Elements of project management
1.7 Development process models
1.8 The project plan
1.9 The business case
1.10 Implementation strategies
1.11 Post-implementation review
Sample questions
Answers to sample questions
Pointers for activities
2 PROJECT PLANNING
Learning outcomes
2.1 Introduction
2.2 Approaches to planning
2.3 Product flow diagram
2.4 Activity planning
2.5 Resource allocation
2.6 Using software tools for planning
Sample questions
Answers to sample questions
Pointers for activities
3 MONITORING AND CONTROL
Learning outcomes
3.1 Introduction
3.2 The project control life cycle
3.3 Monitoring progress
3.4 Applying control
3.5 Purpose and types of reporting meetings
3.6 Taking corrective action
3.7 Graphical representation of progress information
Sample questions
Answers to sample questions
Pointers for activities
4 CHANGE CONTROL AND MANAGEMENT
Learning outcomes
4.1 Introduction
4.2 Definition of change
4.3 Change management roles and responsibilities
4.4 The change management process
4.5 Configuration management
Sample questions
Answers to sample questions
Pointers for activities
5 QUALITY
Learning outcomes
5.1 Introduction
5.2 Definitions of quality
5.3 Quality characteristics
5.4 Quality criteria
5.5 Quality control versus quality assurance
5.6 Quality plan
5.7 Detecting defects
5.8 Dynamic testing
5.9 Evaluating suppliers
5.10 ISO 9001:2008
5.11 Capability maturity models
Sample questions
Answers to sample questions
Pointers for activities
6 ESTIMATING
Learning outcomes
6.1 Introduction
6.2 What we estimate and why it is important
6.3 Expert judgement
6.4 Approaches to estimating
6.5 A parametric approach
6.6 Estimating by analogy
6.7 Checklist
Sample questions
Answers to sample questions
Pointers for activities
7 RISK
Learning outcomes
7.1 Introduction
7.2 Risk management
7.3 Identifying risks
7.4 Assessing the risk
7.5 Quantitative approaches to risk
7.6 The qualitative approach to project risk assessment
7.7 Deciding the appropriate actions
7.8 Planning, monitoring and control
7.9 Summary
Sample questions
Answers to sample questions
Pointers for activities
8 PROJECT ORGANISATION
Learning outcomes
8.1 Introduction
8.2 Programmes and projects
8.3 Identifying stakeholders and their concerns
8.4 The organisational framework
8.5 Desirable characteristics of a project manager
8.6 Project support office
8.7 Project team
8.8 Matrix management
8.9 Team building
8.10 Team dynamics
8.11 Management styles
8.12 Communication methods
8.13 Conclusion
Sample questions
Answers to sample questions
Pointers for activities
BACK COVER
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BCS, THE CHARTERED INSTITUTE FOR IT
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