Data preparation for MBA

The time series data was transformed to ensure that each row of data represented the customer's purchase basket. A sample of 500 active customers was selected for the analysis. The definition of active stipulated that the customer had used at least one product or service in the last 12 months and had at least one open product at the time of selection. Only customers with multiple products/services were chosen for the analysis.

The following is a snapshot of the customer data used for modeling:

Custid

Pr1

Pr2

Pr3

Pr4

Pr5

1

Residential_Mortgage

Insurance

Personal_Current_Account

Savings_Account

Premium_Current_Account

2

Personal_Current_Account

Credit_Card

Premium_Current_Account

   

3

Locker

Residential_Mortgage

Insurance

Credit_Card

Currency_Services

4

Personal_Current_Account

Trading_Account

Business_Current_Account

Insurance

Credit_Card

5

Savings_Account

Personal_Current_Account

Credit_Card

Insurance

Personal_Loans

6

Savings_Account

Residential_Mortgage

Personal_Current_Account

Credit_Card

Insurance

7

Personal_Current_Account

Personal_Loans

Credit_Card

Savings_Account

BTL_Mortgage

8

Locker

Business_Current_Account

Trading_Account

   

9

Business_Current_Account

Currency_Services

Trading_Account

Credit_Card

BTL_Mortgage

10

Personal_Current_Account

Savings_Account

Credit_Card

BTL_Mortgage

Locker

Figure 7.3: Snapshot of modeling data
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