APPENDIX
About the Download

This e-book includes free downloadable MasterExam practice exam software. MasterExam requires free online registration. The MasterExam software is easy to install on any Windows 2000/XP/Vista/7 computer and must be installed to access MasterExam. To download MasterExam, simply click the link below and follow the directions for the free online registration.

www.osborne.onlineexpert.com

Because you purchased a McGraw-Hill exam guide, you are also entitled to incredible savings on LearnKey online training courses. When you purchase the complete course, you'll get 12 months of access to all of the appropriate training materials including media-rich courseware, test prep software, study plans, reference material, and more. This special promotion is offered for a limited time and is available only to customers in the 50 United States. Click the Online Expert link above to explore this offer from LearnKey.

Steps to Download MasterExam

First, complete the free registration. Then, take the guided tour if you're new to Online Expert. Next, click the "Student Login Link" on the home page and log in as a student. When you've logged in, click the course that matches the title of your e-book, click the MasterExam tab at the upper right, and then follow the instructions to download your MasterExam.

System Requirements

The Software requires Windows 2000 or higher and Internet Explorer 6.0 or above and 20MB of hard disk space for full installation.

MasterExam

MasterExam provides you with a simulation of the actual exam. The number of questions, the type of questions, and the time allowed are intended to be an accurate representation of the exam environment. You have the option to take an open book exam, including hints, references, and answers; a closed book exam; or the timed MasterExam simulation.

When you launch MasterExam, a digital clock display will appear in the lower right-hand corner of your screen. The clock will continue to count down to zero unless you choose to end the exam before the time expires.

Help

A help feature is available through MasterExam.

Removing Installation

MasterExam is installed to your hard drive. For best results for removing LearnKey programs, use the Start | All Programs | LearnKey Uninstall option.

Technical Support

For questions regarding the content of the book or MasterExam, please visit www.mhprofessional.com or email [email protected]. For customers outside the 50 United States, email [email protected].

LearnKey Technical Support

For technical problems with the software (installation, operation, removing installations), please visit www.learnkey.com, email [email protected], or call toll free at 800-482-8244.

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