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About the Author
Chris Ortiz is the founder and president of Kaizen Assembly, a Lean manufactur-
ing training and implementation rm in Bellingham, Washington. Chris has been
featured on CNN Headline News on the show “Inside Business with Fred Thompson.”
He is the author of six books on Lean manufacturing (see the list below).
Chris is a frequent presenter and keynote speaker at conferences around
North America. He has also been interviewed on KGMI radio and the American
Innovator and has written numerous articles on Lean manufacturing and business
improvement for various regional and national publications.
Kaizen Assembly’s clients include industry leaders in aerospace, composites,
processing, automotive, rope-manufacturing, restoration equipment, food processing,
and sh-processing industries.
Chris is considered to be an expert in the eld in Lean manufacturing
implementation and has over 15 years of experience in his eld of expertise.
Heis also the author of the following:
Kaizen Assembly: Designing, Constructing, and Managing a Lean Assembly
Line (Boca Raton, FL: Taylor and Francis, 2006) (now in its second printing)
Lesson from a Lean Consultant: Avoiding Lean Implementation Failure on
theShop Floor (Upper Saddle River, NJ: Prentice Hall, 2008)
Kaizen and Kaizen Event Implementation (Upper Saddle River, NJ: Prentice Hall,
2009) (translated into Portuguese)
Lean Auto Body (Bellingham, WA: Kaizen Assembly, 2009)
Visual Controls: Applying Visual Management to the Factory (Boca Raton, FL:
Taylor and Francis/Productivity Press, 2010)
The Psychology of Lean Improvements: Why Organizations Must Overcome
Resistance and Change Culture (Boca Raton, FL: CRC Press and Productivity
Press, 2012): Winner of the 2013 Shingo Prize for Operational Excellence
inResearch
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