Referral

The mentor should be prepared to refer the mentee to professionals if the specific problem that emerges involves areas that are clearly outside the boundaries of the mentoring relationship, such as serious issues involving personal, marital, family, or social agendas.

Certainly, the mentor should be reasonably familiar with the range of support services and agencies available in the workplace, academic institution, and community in which the mentor programs operate. Usually, such guidance will be provided by those responsible for new and continuing mentor education initiatives.