THE BEST SOLUTION: PEOPLE FIRST

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This book is about change, and change is not an easy task. It is built on a foundation of trust, and must be part of the organizational culture and openly embraced by everyone. You can help to establish such a culture by monitoring your actions and keeping to the simple rule of “practice what you preach.”

PLACING PEOPLE FIRST

Image  Prioritize and educate your employees on your short- and long-term goals.

Image  Establish clear, obtainable objectives and elevating goals.

Image  Optimize the talents of the workforce— invest in their futures and yours through development.

Image  Penny for your thoughts: ask your people questions; survey them; establish listening posts; create an open atmosphere.

Image  Listen and take action; follow up on ideas.

Image  Empower employees and reward results.

REMEMBER:
Informed People Make Informed Decisions!

I have found that if you place people first, they will place you first as well—and you can prevent most problems from developing. How do you make it happen? By remembering the PEOPLE anagram and putting it into practice. You may find that you seldom need to worry about taking disciplinary action at all.

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