About the Author

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TERRY L. FITZWATER is managing partner of FLC Leadership Consulting. His firm specializes in employee relations and organization development. Prior to consulting he spent over 17 years as a human resource executive with a Fortune 100 company. He is a frequent speaker on various employee relations topics and an adjunct faculty member for a local university instructing management classes. For further information on discipline and documentation, as well as other topics, you can contact Mr. Fitzwater at (916) 791-7938 or (916) 791-0692; E-mail, [email protected].