Worksheet: Employer Audit to Assess Liability
Worksheet: The Manager’s Coaching Self-Profile
Recognizing the Need for Discipline
Exercise: The Case of John Wasastar
Working Through the Phases of Discipline
3. Administering Discipline: The Rules
The Ground Rules as Legal Safeguards
4. The Performance Counseling Session
Session Preparation, Format, and Follow-Up
Handling Feedback and Reactions to Feedback
Form: Performance Enhancement Plan
Documenting Discipline: Your Primary Goal
Options: Letter Format or Action Form
Sample: Disciplinary Action Form: Simplified
Sample: Disciplinary Action Form: Detailed
Exercise: Disciplinary Action Form
6. Termination: Procedure and Documentation
Performance-Related Termination
Pitfalls and Pratfalls of Termination
7. Specific Problems and Solutions
Physical Acts of Violence: Fighting
The Best Solution: People First