19.4. Endnotes

^[]

^[] The specific story behind this example can be found on pages 4–7 of The Hidden Power of Social Networks (Harvard Business School Press, 2004).

^[]

^[] I use a more sophisticated electronic network profiling instrument with peer feedback in it, which can be found on www.robcross.org.

^[]

^[] Daniel Brass, "Structural Relationships, Job Characteristics and Work Satisfaction and Performance," Administrative Science Quarterly, 1981; Ronald Burt, Structural Holes; Ronald Burt, "The Network Structure of Social Capital"; Martin Gargiulo and Mario Benassi, "Trapped in Your Own Net? Network Cohesion, Structural Holes, and the Adaptation of Social Capital"; Joel Podolny and James Baron, "Resources and Relationships: Social Networks and Mobility in the Workplace"; Raymond T. Sparrowe, Robert C. Liden, Sandy J. Wayne and Maria L. Kraimer, "Social Networks and the Performance of Individuals and Groups,"Academy of Management Journal, March 2001.