Willingly accepts constructive criticism
Always displays a high level of enthusiasm, humor, and spontaneity
Consistently looks for ways of improving performance
Respects others’ differences
Encourages openness in information sharing
“Lives to work” rather than “works to live”
Displays a genuine appreciation for her job
Always has a “can do” attitude
Demonstrates a keen eye for detail
Works well in a large bureaucratic system
Always exudes a high level of self-confidence
Respects both the letter and the spirit of company policies
Uses diplomacy and tact in dealing with staff and clients
Likes neatness and order at work
Has a well-deserved reputation for accuracy and completeness
Effectively diffuses high tension situations
Demonstrates selflessness in putting others’ needs before his own
Analyzes successes and failures for clues to improvement
Serves as an excellent source of institutional knowledge
Builds constructive and supportive relationships with peers
Does not let personal disagreements interfere with the work at hand
Asks insightful and penetrating questions
Exemplifies commitment, discipline, and a solid work ethic
Demonstrates patience when confronted with organizational shortcomings
Sees how things can be done rather than why they can’t be done
Uses humor to ease tension
Is able to acknowledge her own shortcomings
Goes the extra mile to put others at ease
Demonstrates a high level of energy, drive, and determination
Is sought out by others for advice and counsel
Prefers to work alone
Often uses sarcastic and offensive humor
Takes rejection too personally
Is too hard on herself
Has a reputation for being cynical and moody
Prefers to keep others at arms’ length
Gets mired in minutia and tedious detail
Over-relies on his engaging personality rather than substantive work
Tends to pit individuals against one another
Engages in rumors and talks behind people’s backs
Doesn’t know when to confront and when to hold back
Takes criticism as a personal affront and becomes very defensive
Antagonizes others by showing a superior attitude
Often lets her anger, frustration, and anxiety show
Tends to be hypercritical of others
Appears to be stuck in a comfort zone and won’t take risk
Tends to make excuses rather than dealing with problems head on
Has developed a reputation for being a complainer and whiner
Has difficulty turning theoretical vision into workable practice
Gets sidetracked as soon as a more exciting challenge comes along
Flits from activity to activity without tying up loose ends
Readily assigns blame to others
Has a penchant for overcomplicating matters
Makes inappropriate and offensive comments and gestures
Often is too free with confidential information
Lets things fall through the cracks
Sometimes seeks change for change’s sake
Rationalizes away mistakes
Become more comfortable dealing with authority
Always remain in control even in the face of urgent deadlines
Avoid becoming frustrated by your own or others’ shortcomings
Pick up on social cues and learn to read people accurately
Learn to say no forcefully rather than passing tasks up the line
Allow others to finish their thoughts before rebutting their arguments
Become more effective at managing others’ expectations
Never get personally involved in others’ conflicts
Design three development goals that you know you can achieve
Make conscious effort to “lighten up” your style
Assume responsibility for a problem rather than blaming others
Become a more positive influence on coworkers
Accept the challenge of change in a dynamic environment
Become more proficient in the use of new technology
Learn to plan instead of flying by the seat of your pants
Become more efficient at drafting documents and proposals
Produce results without getting bogged down in red tape
Be patient when dealing with crises and chaos
Pick your battles wisely
Learn to laugh more
Be willing to take risks
Never resent requests to do something outside of your normal duties
Remain flexible when faced with last-minute changes in plan
Take constructive criticism in stride and avoid appearing defensive
Serve as a role model of service and professionalism
Remain productive and results-oriented
Model an appropriate sense of urgency
Practice multitasking rather than performing “one task at a time”
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