Contents
Introduction: How to Use This Book in Order to Save Time and Write Compelling Performance Appraisals
Part I. Performance Appraisal Phrases for Core Competencies and Commonly Rated Performance Factors
Adaptability and Change Management Skills
Attendance and Punctuality (Reliability)
Organization and Planning Skills
Problem-Solving Skills and Results Orientation
Professionalism and Grooming/Appearance
Strategic and Critical Thinking Skills
Teamwork and Relationship-Building Skills
Part II. Performance Appraisal Phrases for Particular Titles and Roles
Credit and Collections Manager
Employee and Labor Relations Representative
Training and Organizational Development Specialist
Assembly and Packaging Technician
Customer Service Representative
Facilities Maintenance Supervisor
Safety and Security Supervisor
Sales, Marketing, and Advertising
Fundraising/Development Executive (Nonprofit)
Sales Representative (Outside)
Appendix A. High-Impact Verbs to Inspire Your Writing
Appendix B. Essential Adverbs to Get Your Message Across