NOTES
Preface
1. U.S. Army Heritage and Education Center, “Who First Originated the Term VUCA (Volatility, Uncertainty, Complexity and Ambiguity)?,” accessed March 19, 2022, https://usawc.libanswers.com/faq/84869.
2. David Brooks, “The Moral Bucket List,” New York Times, April 11, 2015, accessed March 1, 2022, https://www.nytimes.com/2015/04/12/opinion/sunday/david-brooks-the-moral-bucket-list.html.
3. Plutarch, “Plutarch Quotes,” BrainyQuote, accessed February 12, 2022, https://www.brainyquote.com/authors/plutarch-quotes.
Chapter 1
1. Anthony Ray Hinton, personal interviews with Peter Rea on January 21, 2019, in Cleveland, Ohio, and March 8, 2019, in Birmingham, Alabama.
2. Anthony Ray Hinton, The Sun Does Shine: How I Found Life, Freedom, and Justice (New York: St. Martin’s Griffin, 2019).
3. Bryan Stevenson, “Just Mercy Quotes,” Goodreads, https://www.goodreads.com/work/quotes/28323940-just-mercy-a-story-of-justice-and-redemption.
4. Jen Picciano, “Edwins Leadership and Restaurant Institute Sees Huge Enrollment Increase, Expands with Prison Tablets,” Cleveland 19 News, June 11, 2021, accessed February 13, 2022, https://www.cleveland19.com/2021/06/12/edwins-leadership-restaurant-institute-sees-huge-enrollment-increase-expands-with-prison-tablets/#:~:text=Their%20investment%20is%20working.,it’s%20at%20around%2030%20percent.
5. Ibid.
6. Tony Cenicola, “52 Places for a Changed World,” New York Times, accessed February 22, 2022, https://www.nytimes.com/interactive/2022/travel/52-places-travel-2022.html.
7. Hinton, personal interviews; and Hinton, The Sun Does Shine.
8. Edith Eger, personal interview with Peter Rea in February 2019, in San Diego.
9. Edith Eger, The Choice: Embrace the Possible (New York: Simon & Schuster, 2017).
10. Bret Stephens, “Can We Really Picture Auschwitz?,” New York Times, April 4, 2021.
11. Eger, personal interview.
12. Ibid.
13. John Lewis, “Together, You Can Redeem the Soul of Our Nation,” New York Times, July 30, 2020.
14. Omid Safi, “The Problematic Idea of Success,” On Being, May 19, 2026, https://onbeing.org/blog/the-problematic-idea-of-success/.
15. Jigoro Kano, “Jigoro Kano Quotes,” QuoteFancy, accessed February 12, 2022, https://quotefancy.com/kano-jigoro-quotes.
16. Reinhold Niebuhr, “Reinhold Niebuhr Quotes,” QuoteFancy, accessed February 12, 2022, https://quotefancy.com/reinhold-niebuhr-quotes.
17. Richard Feynman, “Richard Feynman Quotes,” BrainyQuote, accessed February 12, 2022, https://www.brainyquote.com/authors/richard-p-feynman-quotes.
18. Mike Tyson, “Mike Tyson Quotes,” LibQuotes, accessed February 12, 2022, https://libquotes.com/mike-tyson.
19. Sean DeLaney, “The Distillation of Jonny Kim: What Got You There,” WGYT, n.d., accessed February 12, 2022, https://whatgotyouthere.com/the-https-whatgotyouthere-com-the-distillation-of-nasa-astronaut-jonny-of-jonny-kim/.
20. David Sloan Wilson, “Evolving a City,” On Being with Krista Tippett, podcast, October 17, 2013, accessed February 17, 2022, https://onbeing.org/programs/david-sloan-wilson-evolving-a-city/.
21. Coleman Ruiz and Preston Cline, “After Action Reviews,” Mission Critical Team Institute, podcast, October 1, 2018, accessed February 12, 2022, https://missioncti.com/wp-content/uploads/2020/05/AAR-v.1.-10-02-2018.pdf.
22. Robert Yerkes and John Dodson, “The Relation of Strength of Stimulus to Rapidity of Habit Formation,” Journal of Comparative Neurology and Psychology, vol. 18, no. 5 (1908), pp. 459–482.
23. Sebastian Junger, “Sebastian Junger Quotes,” QuoteFancy, accessed February 12, 2022, https://quotefancy.com/sebastian-junger-quotes.
24. Dorothy Day, “Dorothy Day Quotes,” Goodreads, https://www.goodreads.com/author/quotes/119043.Dorothy_Day?page=3.
25. Ceri Evans, Perform Under Pressure (New York: HarperCollins, 2019).
26. Yerkes and Dodson, “The Relation of Strength of Stimulus to Rapidity of Habit Formation.”
27. Andy Walshe, CEO, personal interview with Peter Rea, Liminal Collective, 2019.
Chapter 2
1. “The Grounding Virtues of The On Being Project,” The On Being Project, accessed February 13, 2022, https://onbeing.org/social-healing-at-on-being/the-six-grounding-virtues-of-the-on-being-project/.
2. Nicholas A. Christakis, Blueprint: The Evolutionary Origins of a Good Society (New York: Little, Brown Spark, 2020).
3. David Sloan Wilson, “Evolving a City,” On Being with Krista Tippett, podcast, October 17, 2013, accessed February 17, 2022, https://onbeing.org/programs/david-sloan-wilson-evolving-a-city/.
4. William James, “Top William James Quotes,” QuoteFancy, accessed February 12, 2022, https://quotefancy.com/william-james-quotes.
5. Christopher Peterson and Martin Seligman, Character Strengths and Virtues: A Handbook and Classification, vol. 1 (New York: Oxford University Press, 2004).
6. David S. Moore, The Developing Genome: An Introduction to Behavioral Epigenetics (New York: Oxford University Press, 2017).
7. Ernest Hemingway, “Ernest Hemingway Quotes,” BrainyQuote, accessed February 12, 2022, https://www.brainyquote.com/authors/ernest-hemingway-quotes.
8. Alex Edmans, The Business Case for a High Trust Culture, Great Place to Work Report, https://www.greatplacetowork.ca/images/reports/Business_Case_for_High_Trust_Culture.pdf.
9. Leslie McKenzie, personal interview with Peter Rea on January 28, 2022.
10. Adapted from a remote course taught by Tal Ben-Shahar, Harvard Whole Mind Institute, 2013.
11. Hippocrates, “Hippocrates Quotes,” BrainyQuote, accessed February 13, 2022, https://www.brainyquote.com/authors/hippocrates-quotes.
12. Unpublished research conducted by Parker Hannifin in 2019.
13. Winston Churchill, “Winston Churchill Quotes,” BrainyQuote, accessed February 13, 2022, https://www.brainyquote.com/authors/winston-churchill-quotes.
14. Ernest Hemingway, “Ernest Hemingway Quotes.”
15. Desmond Tutu, “Desmond Tuto Quotes,” BrainyQuote, accessed February 13, 2022, https://www.brainyquote.com/authors/desmond-tutu-quotes.
16. Epictetus, “Epictetus Quotes,” Goodreads, accessed February 13, 2022, https://www.goodreads.com/author/quotes/13852.Epictetus.
17. Mahatma Gandhi, “Mahatma Gandhi Quotes,” BrainyQuote, accessed February 13, 2022, https://www.brainyquote.com/authors/mahatma-gandhi-quotes.
18. Epictetus, “Epictetus Quotes.”
19. Roark Denver, personal interview with Peter Rea in Phoenix, Arizona, on February 20, 2015.
20. Martin Luther King, Jr., “Martin Luther King, Jr., Quotes,” BrainyQuote, accessed February 13, 2022, https://www.brainyquote.com/authors/martin-luther-king-jr-quotes.
21. Maya Angelou, Maya Angelou: The Complete Poetry (New York: Random House, 2015).
22. William F. Lynch, Images of Hope: Imagination as Healer of the Hopeless (Notre Dame, IN: University of Notre Dame Press, 1974).
23. Viktor E. Frankl, Man’s Search for Meaning (New York: Simon & Schuster, 1985).
Chapter 3
1. Ryan Lilly, “Ryan Lilly Quotes,” Goodreads, https://www.goodreads.com/quotes/5101112-growing-a-culture-requires-a-good-storyteller-changing-a-culture.
2. Walter Isaacson, The Code Breaker: Jennifer Doudna, Gene Editing, and the Future of the Human Race (New York: Simon & Schuster, 2021).
3. Kurt Lewin, Resolving Social Conflicts: Selected Papers on Group Dynamics [1935 to 1946] (New York: Harper & Row, 1948).
4. David Brooks, “America Is Having a Moral Convulsion,” Atlantic, October 5, 2020, accessed February 13, 2022, https://www.theatlantic.com/ideas/archive/2020/10/collapsing-levels-trust-are-devastating-america/616581/.
5. Mary Crossan, Daina Mazutis, Mark Reno, and Peter Rea, “Leadership Virtues and Character: A Perspective in Practice.” In Alejo Sison, Gregory Beabout, and Ignacio Ferrero, eds., Handbook of Virtue Ethics in Business and Management (New York: Springer, 2017), pp. 509–519.
Chapter 4
1. Bruce Weinstein, The Good Ones: Ten Crucial Qualities of High-Character Employees (Novato, CA: New World Library, 2019).
2. Jim Collins, “Good to Great,” Fast Company, September 30, 2001, accessed March 19, 2022, https://www.fastcompany.com/43811/good-great.
3. William Harms, “Heckman’s Research Shows Non-cognitive Skills Promote Achievement,” University of Chicago Chronicle, vol. 23, no. 7, January 8, 2004, http://chronicle.uchicago.edu/040108/heckman.shtml.
4. Adapted from Adam Grant, Give and Take: A Revolutionary Approach to Success (New York: Penguin, 2013).
5. Ibid.
6. Marcus Tullius Cicero, “Marcus Tullius Cicero Quotes,” BrainyQuote, accessed February 13, https://www.brainyquote.com/authors/marcus-tullius-cicero-quotes.
7. David Sturt and Todd Nordstrum, “10 Shocking Workplace Stats You Need to Know,” Forbes, March 8, 2018, accessed February 13, 2022, https://www.forbes.com/sites/davidsturt/2018/03/08/10-shocking-workplace-stats-you-need-toknow/?sh=377009af3afe.
8. Robert Emmons, Thanks: How Practicing Gratitude Can Make You Happier (Boston: Houghton Mifflin, 2007).
9. Carol Dweck, “What Having a ‘Growth Mindset’ Actually Means,” Harvard Business Review, January 13, 2016, pp. 213–226, https://hbr.org/2016/01/what-having-a-growth-mindset-actually-means.
10. Ibid.
11. Carol Dweck, “The Power of Believing That You Can Improve,” TED, November 2014, accessed February 13, 2022, https://www.ted.com/talks/carol_dweck_the_power_of_believing_that_you_can_improve?language=en.
12. Angela Duckworth, Grit: The Power of Passion and Perseverance (New York: Scribner, 2018).
13. Giraffe Heroes Project, https://www.giraffe.org/.
Chapter 5
1. Charles Darwin, On the Origin of Species: A Facsimile of the First Edition (Cambridge: Harvard University Press, 1964).
2. Jody H. Gittell, High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience (New York: McGraw Hill Professional, 2009).
3. Ibid.
4. Terry P. Clemmer, Vicki J. Spuhler, Donald M. Berwick, and Thomas W. Nolan, “Cooperation: The foundation of improvement,” Annals of Internal Medicine, vol. 128, no. 12, June 15, 1998, pp. 1004–1009, doi:10.7326/0003-4819-128-12_part_1-199806150-00008.
5. Peter Cappelli and Anna Tavis, “The Performance Management Revolution,” Harvard Business Review, vol. 94, no. 10, October 2016, pp. 58–67; and Marcus Buckingham and Ashley Goodall, “Reinventing Performance Management,” Harvard Business Review, vol. 93, no. 4, April 2015, pp. 40–50.
6. Cappelli and Tavis, “The Performance Management Revolution”; and Buckingham and Goodall, “Reinventing Performance Management.”
7. Marcus Buckingham and Ashley Goodall, “The Feedback Fallacy,” Harvard Business Review, vol. 97, no. 2, March 2019, pp. 92–101.
8. Charles Duhigg, Smarter, Faster, Better (New York: Penguin Press, 2016), p. 61.
9. Carol Dweck, “What Having a ‘Growth Mindset’ Actually Means,” Harvard Business Review, January 13, 2016, pp. 213–226.
10. Coleman Ruiz, Illumina, personal interview with Peter Rea, December 2019.
11. Adapted from Liminal Collective, Transformative Teams: User Manual, 2019, which was inspired by David Politis, CEO of BetterCloud, on “The CEO User Manual,” https://www.youtube.com/watch?v=F9OBNiEuXMk.
12. Amy Edmondson, “Psychological Safety and Learning Behavior in Work Teams,” Administrative Science Quarterly, vol. 44, no. 2, 1999, pp. 350–383.
13. Amy Edmondson and Per Hugander, “Four Steps to Boost Psychological Safety at Your Workplace,” Harvard Business Review, June 22, 2021, accessed February 13, 2022, https://hbr.org/2021/06/4-steps-to-boost-psychological-safety-at-your-workplace.
14. Thomas L. Friedman, “It’s a 401(k) World,” New York Times, April 30, 2013, p. A25.
Chapter 6
1. Tim Ferriss, “How to Develop Mental Toughness: Lessons from 8 Titans,” The Tim Ferriss Show blog, 2016, accessed February 13, 2022, https://tim.blog/2016/12/14/mental-toughness/.
2. Walter Cannon, The Wisdom of the Body (New York: Norton, 1967; originally copyrighted 1932 by Walter Cannon).
3. Lisa F. Barrett, Seven and a Half Lessons About the Brain (Boston: Houghton Mifflin, 2020).
4. Jay Belsky, Avshalom Caspi, Terrie E. Moffitt, and Richie Poulton R, The Origins of You: How Childhood Shapes Later Life (Cambridge: Harvard University Press, 2020).
5. Bessel van der Kolk, The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma (New York: Penguin Books, 2015).
6. Barrett, Seven and a Half Lessons About the Brain.
7. James Doty, “The Magic Shop of the Brain,” On Being with Krista Tippett, podcast, November 8, 2018, accessed February 13, 2022, https://onbeing.org/programs/james-doty-the-magic-shop-of-the-brain-nov2018.
8. Ibid.
9. Robert Waldinger, “What Makes a Good Life? Lessons from the Longest Study on Happiness,” TED, November 2015, accessed February 13, 2022, https://www.ted.com/talks/robert_waldinger_what_makes_a_good_life_lessons_from_the_longest_study_on_happiness/transcript?language=en.
10. Doty, The Magic Shop of the Brain.
11. James B. Stockdale, Thoughts of a Philosophical Fighter Pilot (Stanford, CA: Hoover Institution Press, 1995).
12. Brent Gleeson, Embrace the Suck: The Navy SEAL Way to an Extraordinary Life (New York: Hachette, 2020).
13. Michel de Montaigne, “Michel de Montaigne Quotes,” BrainyQuote, accessed July 22, 2022, https://www.brainyquote.com/quotes/michel_de_montaigne_108601.
14. Don Joseph Goewey, “85 Percent of What We Worry About Never Happens,” Huffington Post, August 25, 2015, accessed February 13, 2022, https://www.huffpost.com/entry/85-of-what-we-worry-about_b_8028368.
15. Christine Runyan, “What’s Happening in Our Nervous Systems?,” On Being with Krista Tippett, podcast, March 18, 2021, accessed February 13, 2022, https://onbeing.org/programs/christine-runyan-whats-happening-in-our-nervous-systems/.
16. Winston Churchill, “Winston Churchill Quotes,” BrainyQuote, accessed February 13, 2022, https://www.brainyquote.com/authors/winston-churchill-quotes.
17. Kelly McGonigal, “How to Make Stress Your Friend,” TED, June 2013, accessed February 13, 2022. https://www.ted.com/talks/kelly_mcgonigal_how_to_make_stress_your_friend?language=en.
18. American Psychiatric Association, “What Is Posttraumatic Stress Disorder (PTSD)?,” updated August 2020, accessed February 13, 2022, https://www.psychiatry.org/patients-families/ptsd/what-is-ptsd.
19. Steven M. Southwick and Dennis S. Charney, Resilience: The Science of Mastering Life’s Greatest Challenges (Cambridge, UK: Cambridge University Press, 2018).
20. Linda A. King, Daniel W. King, John Fairbank, Terence M. Keane, and Gary Adams, “Resilience Recovery Factors in Post-traumatic Stress Disorder Among Female and Male Vietnam Veterans: Hardiness, Postwar Social Support, and Additional Stressful Life Events,” Journal of Personality and Social Psychology, vol. 74, no. 2, March 1998, pp. 420–434, doi:10.1037//0022-3514.74.2.420.
21. Daniela Montalto as quoted in “Understanding the Difference Between a Difficult Moment & a Trauma,” NYU Langone Health, accessed February 13, 2022, https://nyulangone.org/news/understanding-difference-between-difficult-moment-trauma.
22. George A. Bonanno, The End of Trauma: How the New Science of Resilience is Changing How We Understand PTSD (New York: Basic Books, 2021).
23. Lorna Collier, “Growth After Trauma,” Monitor on Psychology. vol. 47, no. 10, November 2016, pp. 48–52, https://www.apa.org/monitor/2016/11/growth-trauma#:~:text=Post%2Dtraumatic%20growth%20(PTG),often%20see%20positive%20growth%20afterward.
24. Friedrich Nietzsche, “Friedrich Nietzsche Quotes,” BrainyQuote, accessed February 2022, https://www.brainyquote.com/authors/friedrich-nietzsche-quotes.
25. Stephen Joseph, What Doesn’t Kill Us Makes Us Stronger: The New Psychology of Posttraumatic Growth (New York: Basic Books, 2011).
26. Van der Kolk, The Body Keeps the Score.
27. Viktor E. Frankl, Man’s Search for Meaning (New York: Simon & Schuster, 1985).
28. Gregory Boyle, The Whole Language: The Power of Extravagant Tenderness (New York: Avid Reader Press, 2021).
29. Rebecca Solnit, A Paradise Built in Hell: The Extraordinary Communities That Arise in Disaster (New York: Penguin, 2010).
30. Ibid.
31. Salvatore R. Maddi and Deborah M. Khoshaba, Resilience at Work: How to Succeed No Matter What Life Throws at You (New York: AMACOM, 2005).
32. Ibid.
33. Marcus Buckingham, “What Really Makes Us Resilient?,” Harvard Business Review, September 29, 2020, accessed February 13, 2022, https://hbr.org/2020/09/what-really-makes-us-resilient.
34. Lisa Zigarmi and Davia Larson, “An Exercise to Help Your Team Overcome the Trauma of the Pandemic,” Harvard Business Review, September 1, 2020.
35. Brendan Caldwell, Baldwin Wallace University conductor, personal interview with Peter Rea on January 2020.
36. Winston Churchill, “Winston Churchill Quotes.”
37. “7 Profound Quotes from Nelson Mandela,” All Women’s Talk, accessed March 19, 2022, https://inspiration.allwomenstalk.com/profound-quotes-from-nelson-mandela/.
38. Billie Jean King, Pressure Is a Privilege: Lessons I’ve Learned from Life and the Battle of the Sexes (New York: LifeTime Media, 2009).
39. Ceri Evans, personal interview with Peter Rea on September 20, 2020.
40. Socrates, “Socrates Quotes,” QuoteFancy, accessed February 15, 2022, https://quotefancy.com/socrates-quotes.
41. Thomas Aquinas, “Thomas Aquinas Quotes,” QuoteFancy, accessed February 15, 2022, https://quotefancy.com/thomas-aquinas-quotes.
42. T. S. Eliot, “T. S. Eliot Quotes,” QuoteFancy, accessed February 15, 2022, https://quotefancy.com/t-s-eliot-quotes.
43. Yasha Wallin, “‘What Good Shall I Do This Day?’ Asked Benjamin Franklin Every Single Morning,” Good, March 6, 2013, accessed March 19, 2022, https://www.good.is/articles/what-good-shall-i-do-this-day-asked-benjamin-franklin-every-singlemorning.
44. Lindsey Monger, “Hunting the Good Stuff During Resiliency Training,” January 5, 2015, https://www.army.mil/article/140671/hunting_the_good_stuff_during_resiliency_training.
45. Ira Byock, The Four Things That Matter Most (New York: Atria Books, 2014), p. 7.
Chapter 7
1. Douglas Conant, “Douglas Conant Quotes,” QuoteFancy, accessed March 19, 2022, https://quotefancy.com/douglas-conant-quotes.
2. Tomas Chamorro-Premuzic, “Does Money Really Affect Motivation? A Review of the Research,” Harvard Business Review, April 10, 2013, accessed February 15, 2022, https://hbr.org/2013/04/does-money-really-affect-motiv#:~:text=When%20rewards%20are%20tangible%20andlike%20money%20%E2%80%94%20actually%20increase%20motivation.
3. Timothy A. Judge, Ronald F. Piccolo, Nathan P. Podsakoff, John C. Shaw, and Bruce L. Rich, “The Relationship Between Pay and Job Satisfaction: A Meta-Analysis of the Literature,” Journal of Vocational Behavior, vol. 77, no. 2, October 2010, pp. 157–167.
4. Annamarie Mann, “Why We Need Best Friends at Work,” Gallup at Work blog, updated January 15, 2018, accessed February 18, 2022, https://www.gallup.com/workplace/236213/why-need-best-friends-work.aspx#:~:text=Our%20research%20has%20repeatedly%20shown,who%20say%20otherwise%20(29%25).
5. Michael Housman and Dylan Minor, Toxic Workers, working paper 16-057, Harvard Business School, November 2015, accessed February 15, 2022, https://www.hbs.edu/ris/Publication%20Files/16-057_d45c0b4f-fa19-49de-8f1b-4b12fe054fea.pdf.
6. Gallup, “What Is Employee Engagement and How Do You Improve It?,” Gallup Workplace, blog, accessed March 19, 2022, https://www.gallup.com/workplace/285674/improve-employee-engagement-workplace.aspx.
7. Bill Aulet, personal interview with Peter Rea, Entrepreneurship and Innovation at MIT, Cambridge, December 2015.
8. Gallup, “What Is Employee Engagement and How Do You Improve It?”
9. BlessingWhite, Employee Engagement Report 2006, BlessingWhite, 2006; and Towers Perrin, “Working Today: Understanding What Drives Employee Engagement,” The 2003 Towers Perrin Talent Report, Towers Perrin, 2003.
10. David Sturt and Todd Nordstrom, “10 Shocking Workplace Stats You Need to Know,” Forbes, March 8, 2018, accessed February 13, 2022, https://www.forbes.com/sites/davidsturt/2018/03/08/10-shocking-workplace-stats-you-need-toknow/?sh=377009af3afe.
11. Susan Sorenson, “How Employees’ Strengths Make Your Company Stronger,” Business Journal, Gallup, February, 20, 2014, https://news.gallup.com/businessjournal/167462/employees-strengths-company-stronger.aspx.
12. Archana Ramesh, “Why Belonging Is Important at Work: Employee Engagement and Diversity,” Glint blog, 2020, accessed February 18, 2022, https://www.glintinc.com/blog/why-belonging-is-important-at-work-employee-engagement-and-diversity/.
13. David DeSteno, Emotional Success: The Power of Gratitude, Compassion, and Pride (Boston: Houghton Mifflin Harcourt, 2018).
14. Nicole F. Roberts, “Emotional & Physical Pain Are Almost the Same—to Your Brain,” Forbes, February 14, 2020, accessed February 17, 2022, https://www.forbes.com/sites/nicolefisher/2020/02/14/emotional--physical-pain-are-almost-the-sameto-your-brain/?sh=c422f8b46c1d.
15. Brian J. Brim, “Strengths-Based Leadership: The 4 Things Followers Need,” Gallup: Clifton Strengths, October 9, 2015, accessed February 17, 2022, https://www.gallup.com/cliftonstrengths/en/251003/strengthsbased-leadership-things-followers-need.aspx.
16. Albert Einstein, “Albert Einstein Quotes,” BrainyQuote, accessed February 17, 2022, https://www.brainyquote.com/authors/albert-einstein-quotes.
17. Stephen Dubner, “How to Launch a Behavior-Change Revolution,” Freakonomics Radio, podcast, October 25, 2017, accessed February 17, 2022, https://freakonomics.com/podcast/how-to-launch-a-behavior-change-revolution.
18. Peter F. Drucker, “Peter F. Drucker Quotes,” QuoteFancy, accessed February 17, 2022, https://quotefancy.com/peter-f-drucker-quotes.
19. Brian Brim and Jim Asplund, “Driving Engagement by Focusing on Strengths,” Business Journal, Gallup, November 12, 2009, accessed February 18, 2022. https://news.gallup.com/businessjournal/124214/driving-engagement-focusing-strengths.aspx.
20. Edward O. Wilson, “Edward O. Wilson Quotes,” QuoteFancy, accessed February 18, 2022, https://quotefancy.com/e-o-wilson-quotes
21. Lisa Rotenstein, Matthew Torre, Marco Ramos, et al., “Prevalence of Burnout Among Physicians: A Systematic Review,” JAMA, vol. 320, no. 11, September 18, 2018, pp. 1131–1150, doi:10.1001/jama.2018.12777.
22. Robert A. Karasek, Jr., “Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign,” Administrative Science Quarterly, vol. 24, no. 2, June 1979, pp. 285–308.
23. Adam Grant, “Burnout Isn’t Just in Your Head. It’s in Your Circumstances,” New York Times, March 19, 2020, accessed February 18, 2022, https://www.nytimes.com/2020/03/19/smarter-living/coronavirus-emotional-support.html.
24. Patti Neighmond, “People Who Feel They Have a Purpose in Life Live Longer,” Shots: Health News from NPR, July 28, 2014, accessed February 18, 2022, https://www.npr.org/sections/healthshots/2014/07/28/334447274/people-who-feel-they-have-a-purpose-in-life-live-longer.
25. Dominic O. Vachon, The New Science of Compassion and Its Practical Application to Medical Education and Clinical Practice, University of Notre Dame, July 2020.
26. David Zax, “Want to Be Happier at Work? Learn How from These ‘Job Crafters,’” Fast Company, June 3, 2013, accessed March 19, 2022, https://www.fastcompany.com/3011081/want-to-be-happier-at-work-learn-how-from-these-job-crafters.
Chapter 8
1. “Intelligence Plus Character: The Purpose of Education,” Character Lab, updated June 16, 2019, accessed March 20, 2022, https://characterlab.org/tips-of-the-week/intelligence-plus-character/.
2. Carl Bowman, Jeffrey Dill, James Hunter, and Megan Juelfs-Swanson, Culture of American Families Executive Report, Institute for Advanced Studies in Culture, December 2012, accessed February 18, 2022, https://iasculture.org/research/publications/culture-american-families-executive-report; and Marie-Anne Suizzo, “Parents’ Goals and Values for Children: Dimensions of Independence and Interdependence Across Four U.S. Ethnic Groups,” Journal of Cross-Cultural Psychology, vol. 38, no. 4, July 2007, pp. 506–530.
3. Making Caring Common Executive Summary, Harvard Graduate School of Education, accessed March 20, 2022, https://static1.squarespace.com/static/5b7c56e255b02c683659fe43/t/5bae774424a694b5feb2b05f/1538160453604/report-children-raise.pdf.
4. Adam Grant and Allison Sweet Grant, “Stop Trying to Raise Successful Kids, and Start Raising Kind Ones,” Atlantic, December 2019, accessed February 17, 2022, https://www.theatlantic.com/magazine/archive/2019/12/stop-trying-to-raise-successful-kids/600751.
5. Madeline Levine, Ready or Not: Preparing Our Kids to Thrive in an Uncertain and Rapidly Changing World (New York: HarperCollins, 2021).
6. Carol Dweck, Self-Theories: Their Role in Motivation, Personality, and Development (London and New York: Routledge, 2016).
7. 8 Things to Remember About Child Development, Center on the Developing Child at Harvard University, updated 2016, accessed February 18, 2022, https://developingchild.harvard.edu/resources/8-things-remember-child-development/.
8. Lisa F. Barrett, Seven and a Half Lessons About the Brain (Boston: Houghton Mifflin, 2020).
9. Paul Tough, How Children Succeed: Grit, Curiosity, and the Hidden Power of Character (Boston: Houghton Mifflin Harcourt, 2012).
10. John W. Bailie, A Science of Human Dignity: Belonging Voice and Agency as Universal Human Need, presented at the International Institute for Restorative Practices (IIRP) Conference, October 24–26, 2018, Detroit, MI, accessed February 18, 2022, https://www.iirp.edu/images/pdf/IIRP_Paper_Series_2019-03-27_V07_D.pdf.
11. Danielle Sered, Accounting for Violence: How to Increase Safety and Break Our Failed Reliance on Mass Incarceration (New York: Vera Institute of Justice, 2017), https://d3n8a8pro7vhmx.cloudfront.net/commonjustice/pages/82/attachments/original/1506608259/accounting-for-violence.pdf?1506608259.
12. Philip Brown and John W. Bailie, “Restorative Justice and Restorative Practices.” In Philip Brown, ed., Student Discipline: A Prosocial Perspective. (Lanham, MD: Rowman & Littlefield, 2016), pp. 44–52.
13. Adapted from Bob Costello, Joshua Wachtel, and Ted Wachtel, The Restorative Practices Handbook: For Teachers, Disciplinarians and Administrators, 2d ed. (Bethlehem, PA: International Institute for Restorative Practices, 2019).
14. Ibid.
15. Ibid.
16. Adapted from Francesca Trianni and Carlos H. Martinelli, “Bryan Stevenson”: Believe Things You Haven’t Seen,” Time, accessed March 20, 2022, https://time.com/collection-post/3928285/bryan-stevenson-interview-time-100.
Chapter 9
1. Peter F. Drucker, “Peter F. Drucker Quotes,” QuoteFancy, accessed February 17, 2022, https://quotefancy.com/peter-f-drucker-quotes.
2. Charles Darwin, On the Origin of Species: A Facsimile of the First Edition (Cambridge: Harvard University Press, 1964).
3. Dacher Keltner, “The Compassionate Species,” Greater Good Magazine, July 31, 2012, accessed February 18, 2022, https://greatergood.berkeley.edu/article/item/the_compassionate_species.
4. Paul Zak, Trust Factor: The Science of Creating High-Performance Companies (New York: AMACOM, 2017).
5. Peter F. Drucker, “Peter F. Drucker Quotes.”
6. Robert D. Hare, Without Conscience: The Disturbing World of the Psychopaths Among Us (New York: Guilford Press, 1999).
7. Tomas Chamorro-Premuzic, “Why Bad Guys Win at Work,” Harvard Business Review, November 2, 2015, accessed February 18, 2022, https://hbr.org/2015/11/why-bad-guys-win-at-work.
8. Edward O. Wilson, “E. O. Wilson Quotes,” QuoteFancy, accessed February 18, 2022, https://quotefancy.com/e-o-wilson-quotes.
9. Jeff Dyer, Hal Gregersen, and Clayton Christensen, The Innovator’s DNA (Boston: Harvard Business Review Press, 2011).
10. Amy Azzarito, “From Babylon to Brooklyn: The History of Rooftop Gardens,” Food52, blog, March 2, 2015, https://food52.com/blog/12407-from-babylon-to-brooklyn-the-history-of-rooftop-gardens.
11. BBC, “Case Study of Sustainable Transport: The BRT in Curitiba, Brazil,” Sustainable Living, BBC Bite Size, https://www.bbc.co.uk/bitesize/guides/zqvxdmn/revision/5.
12. Blake Morgan, “20 Fresh Examples of Customer Experience Innovation,” Forbes, October 21, 2019, accessed February 22, 2022, https://www.forbes.com/sites/blakemorgan/2019/10/21/20-fresh-examples-of-customer-experience-innovation/?sh=5ad3bf427c41.
13. Bill Murphy, “A Stanford Economist Who Studies Remote Work Says Half of All Workers Will Make This Big Change in 2022,” Inc., January 2022, https://www.inc.com/bill-murphy-jr/a-stanford-economist-whostudiesremote-work-says-half-of-allworkers-will-make-thisbigchange-in2022.html.
14. Peter Cappelli, “What’s the Future of the Office?,” Knowledge at Wharton, September 21, 2021, https://knowledge.wharton.upenn.edu/article/whats-the-future-of-the-office/.
15. Dyer, Gregersen, and Christensen, The Innovator’s DNA.
16. Ibid.
17. Adam Smith, The Wealth of Nations, Books 1–3 (Lexington, KY: Seven Treasures Publications, 2009).
18. Milton Friedman, “A Friedman Doctrine: The Social Responsibility of Business,” New York Times, September 13, 1970.
19. Maggie Schear, “You Read BlackRock’s Letter on Purpose: Now What Should You Do?,” BrightHouse, blog, 2018, accessed February 22, 2022, https://www.thinkbrighthouse.com/2018/03/you-read-blackrocks-letter-on-purpose-now-what-should-you-do/#:~:text=It%20will%20ultimately%20lose%20the,necessary%20for%20long%2Dterm%20growth.
20. Cappelli, “What’s the Future of the Office?”
21. Adam Smith, The Theory of Moral Sentiments to which is Added a Dissertation on the Origin of Languages (London: George Bell and Sons, 1767).
22. Royal Household, “The Royal Family Thank the National Health Service,” The Royal Household, updated July 5, 2021, accessed March 20, 2022, https://www.royal.uk/royal-family-thank-national-health-service.
23. Brian Donley, CEO, Cleveland Clinic London, Cleveland Learning Alliance, March 3, 2022.
24. Cleveland Leadership Alliance, May 19, 2021.
25. Information conveyed to Peter Rea during a personal tour of Intuit in Mountain View, California, on March 2015.
26. Charles Kiefer, personal interview with Peter Rea in March 2015.
27. David Kelley, founder of IDEO, “Why You Talk Less and Do More,” Design Thinking, IDEO blog, https://designthinking.ideo.com/blog/why-you-should-talk-less-and-do-more.
28. Marc Emmer, “95 Percent of New Products Fail. Here Are 6 Steps to Make Sure Yours Don’t,” Inc., accessed March 20, 2022, https://www.inc.com/marc-emmer/95-percent-of-new-products-fail-here-are-6-steps-to-make-sure-yours-dont.html#:~:text=According%20to%20Harvard%20Business%20School,is%2070%20to%2080%20percent.
Chapter 10
1. Maya Angelou, Maya Angelou: The Complete Poetry (New York: Random House, 2015).
2. Voltaire (François-Marie Arouet), Candide [Optimism] (London: Penguin, 2013).
3. Christo Brand and Vusumzi McGongo, personal interview with Peter Rea at Robben Island, Cape Town, South Africa, on July 18, 2016.
4. Gordon W. Allport, Kenneth Clark, and Thomas Pettigrew, The Nature of Human Prejudice (Reading, MA: Addison-Wesley, 1979).
5. United States Census Bureau, “Quick Facts: United States,” accessed February 22, 2022, https://www.census.gov/quickfacts/fact/table/US/PST045221.
6. McKinsey & Company, Focusing on What Works for Workplace Diversity, April 2017, accessed February 22, 2022, https://www.mckinsey.com/~/media/McKinsey/Featured%20Insights/Women%20matter/Focusing%20on%20what%20works%20for%20workplace%20diversity/Focusing-on-what-works-for-workplace-diversity.pdf.
7. Mahatma Gandhi, “Mahatma Gandhi Quotes,” QuoteFancy, accessed February 22, 2022, https://quotefancy.com/mahatma-gandhi-quotes.
8. Martin Luther King, Jr., Remaining Awake Through a Great Revolution, speech presented at the National Cathedral, March 31, 1968, Washington, DC.
9. Stephen Scott and Amy Edmondson, “Unlocking Diversity’s Promise: Psychological Safety, Trust and Inclusion,” Reuters Financial Regulatory Forum, April 13, 2021, accessed February 22, 2022, https://www.reuters.com/article/bc-finreg-unlocking-diversity-inclusion/unlocking-diversitys-promise-psychological-safety-trust-and-inclusion-idUSKBN2C01N2.
10. McKinsey & Company, Focusing on What Works for Workplace Diversity.
11. Julie Coffman, Elyse Rosenbloom, Andrea D’Arcy, and Laura Thompson Love, 10 Proven Actions to Advance: Diversity, Equity, and Inclusion, Grads of Life and Bain & Company, https://gradsoflife.org/wp-content/uploads/2021/08/BAIN_GRADS_OF_LIFE_REPORT_10_proven_actions_to_advance_DEI.pdf.
12. Ibid.
13. Scott and Edmondson, “Unlocking Diversity’s Promise.”
14. Alexandra Kalev and Frank Dobbin, “Companies Need to Think Bigger Than Diversity Training,” Harvard Business Review, October 20, 2020, accessed February 22, 2022, https://hbr.org/2020/10/companies-need-to-think-bigger-than-diversity-training.
15. Howard Thurman, Jesus and the Disinherited (Boston: Beacon Press, 2022).
16. Thomas F. Pettigrew and Linda R. Tropp, “Does Intergroup Contact Reduce Prejudice? Recent Meta-Analytic Findings.” In Stuart Oskamp, ed., Reducing Prejudice and Discrimination (New York: Psychology Press, 2013), pp. 103–124.
17. Abraham Joshua Heschel, “Abraham Joshua Heschel Quotes,” BrainyQuote, accessed March 20, 2022, https://www.brainyquote.com/authors/abraham-joshua-heschel-quotes.
18. Allport, Clark, and Pettigrew, The Nature of Human Prejudice.
19. Kim Elsesser, “Rethinking Diversity and Inclusion by Focusing on Employees’ Needs,” Forbes, May 26, 2021, accessed February 22, 2022, https://www.forbes.com/sites/kimelsesser/2021/05/26/rethinking-diversity-and-inclusion-by-focusing-on-employees-needs/?sh=6e0c3fed3a1d.
20. Nicholas A. Christakis, Blueprint: The Evolutionary Origins of a Good Society (New York: Little, Brown Spark, 2020).
21. Scott and Edmondson, “Unlocking Diversity’s Promise.”
22. John F. Kennedy, Moon Speech, Rice Stadium on September 12, 1962, accessed February 22, 2022, https://www.rev.com/blog/transcripts/john-f-kennedy-jfk-moon-speech-transcript-we-choose-to-go-to-the-moon#:~:text=We%20chose%20to%20go%20to,we’re%20willing%20to%20accept.
23. Kevin Jackson, “Malcolm Gladwell Talks Casuistry and Catholicism with the Hosts of Jesuitical,” podcast, America, Jesuit Review, September 27, 2019, accessed February 22, 2022, https://www.americamagazine.org/faith/2019/09/27/malcolm-gladwell-talks-casuistry-and-catholicism-hosts-jesuitical.
24. Anthony Ray Hinton, The Sun Does Shine: How I Found Life, Freedom, and Justice (New York: St. Martin’s Griffin, 2019).
25. Isabel Wilkerson, Caste: The Origins of Our Discontents (New York: Random House, 2020).
26. Gordon Allport as quoted in Claude M. Steele, Whistling Vivaldi: How Stereotypes Affect Us and What We Can Do (New York: Norton, 2011).
27. Scott and Edmondson, “Unlocking Diversity’s Promise.”
28. Daniel Arce and Mary Gentile, “Giving Voice to Values as a Leverage Point in Business Ethics Education,” Journal of Business Ethics, vol. 131, no. 3, 2015, pp. 535–542.
Chapter 11
1. Frederick Buechner, Wishful Thinking: A Theological ABC (New York: Collins, 1973).
2. Michael McCullough, Beyond Revenge: The Evolution of the Forgiveness Instinct (New York: Wiley, 2008).
3. Epictetus, “Epictetus Quotes,” Goodreads, accessed February 13, 2022, https://www.goodreads.com/author/quotes/13852.Epictetus.
4. Frederic Luskin as quoted in Amy Blaschka, “Here’s What Science Says About Grudges—and Two Ways to Stop Them from Forming in the First Place,” Forbes, May 21, 2019, accessed March 20, 2022, https://www.forbes.com/sites/amyblaschka/2019/05/21/heres-what-science-says-about-grudges-and-two-ways-to-stop-them-from-forming-in-the-first-place/?sh=3ac97caf6c7a.
5. Buddha, “Buddha Quotes,” BrainyQuote, accessed February 22, 2022, https://www.brainyquote.com/authors/buddha-quotes.
6. Mark Berman, “Gunman Shot Each Charleston Church Victim Multiple Times, Police Say,” Washington Post, June 19, 2015, accessed February 22, 2022, https://www.washingtonpost.com/news/post-nation/wp/2015/06/19/gunman-shot-each-charleston-church-victim-multiple-times-police-say.
7. Rasha Ali, “Five Years After Charleston Church Massacre: How ‘Emanuel’ Reveals the Power of Forgiveness,” USA Today, June 17, 2019, accessed February 22, 2022, https://www.usatoday.com/story/life/movies/2019/06/17/emanuel-explores-power-forgiveness-after-charleston-church-massacre/1478473001.
8. Alex Harris, Frederic Luskin, Sonya Norman, et al., “Effects of a Group Forgiveness Intervention on Forgiveness, Perceived Stress, and Trait-Anger,” Journal of Clinical Psychology, vol. 62, no. 6, June 2006, pp. 715–733.
9. McCullough, Beyond Revenge.
10. Harris, Luskin, Norman, et al., “Effects of a Group Forgiveness Intervention.”
11. Tim Herrera, “Let Go of Your Grudges. They’re Doing You No Good,” New York Times, May 19, 2019, accessed February 22, 2022, https://www.nytimes.com/2019/05/19/smarter-living/let-go-of-your-grudgestheyre-doing-you-no-good.html.
12. Mahatma Gandhi, “Mahatma Gandhi Quotes,” BrainyQuote, accessed February 13, 2022, https://www.brainyquote.com/authors/mahatma-gandhi-quotes.
13. John Braithwaite, “Restorative Justice and De-professionalization,” The Good Society, vol. 13, no. 1, 2004, pp. 28–31.
14. Barbara Masekela, Nelson Mandela’s chief of staff, Baldwin Wallace, Fall 2003 Kamm Lecture.
15. Personal interview with Peter Rea at West Point in December 2012.
16. Personal interview with Peter Rea at the Naval Academy in 2014.
17. Personal interview with Peter Rea at the Air Force Academy on April 4, 2013.
18. “The Power of Apologies,” Hidden Brain, podcast, June 21 2021, accessed February 23, 2022, https://hiddenbrain.org/podcast/the-power-of-apologies.
19. Louis Newman, “The Refreshing Practice of Repentance,” On Being with Krista Tippett, podcast, September 17, 2014, accessed February 23, 2022, https://onbeing.org/programs/louis-newman-the-refreshing-practice-of-repentance.
20. Daniel H. Pink, The Power of Regret (New York: Penguin, 2022).
Chapter 12
1. John Madden, “John Madden Quotes,” BrainyQuote, accessed March 20, 2022, https://www.brainyquote.com/quotes/john_madden_158608.
2. Atul Gawande, “Want to Get Great at Something? Get a Coach,” TED, April 2017, accessed February 23, 2022, https://www.ted.com/talks/atul_gawande_want_to_get_great_at_something_get_a_coach.
3. MIT innovation program, January 2017.
4. Personal interview by Peter Rea at the Air Force Academy on April 4, 2013.
5. Information conveyed to Peter Rea during a personal tour of the Naval Base Coronado in California in March 2019.
6. Heraclitus, “Heraclitus Quotes,” BrainyQuote, accessed March 20, 2022, https://www.brainyquote.com/authors/heraclitus-quotes.
7. David Dunning, “Why Incompetent People Think They’re Amazing,” TED, November 2017, accessed February 23, 2022, https://www.ted.com/talks/david_dunning_why_incompetent_people_think_they_re_amazing/transcript?language=en.
8. C. S. Lewis, “C. S. Lewis Quotes,” Goodreads, accessed February 23, 2022, https://www.goodreads.com/quotes/7288468-humility-is-not-thinking-less-of-yourself-it-s-thinking-of.
9. Adapted from Michael B. Stanier, The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever (Toronto, ON: Box of Crayons Press, 2016).
10. Marcel Proust, “Marcel Proust Quotes,” BrainyQuote, accessed February 23, 2022, https://www.brainyquote.com/authors/marcel-proust-quotes.
Chapter 13
1. Will Durant, “William Durant Quotes,” BrainyQuote, accessed March 20, 2022, https://www.brainyquote.com/quotes/will_durant_145967.
2. Michael Pollan and Katherine May, “The Future of Hope,” On Being with Krista Tippett, podcast, January 20, 2022.
3. Wendy Wood, Good Habits, Bad Habits: The Science of Making Positive Changes That Stick (London: Pan Macmillan, 2019).
4. Will Storr, “The Brain’s Miracle Superpowers of Self-Improvement,” BBC Future, November 24, 2015, accessed February 23, 2022, https://www.bbc.com/future/article/20151123-the-brains-miracle-superpowers-of-self-improvement.
5. Center for Humane Technology, The Dark Side of Social Media, infographic, https://www.humanetech.com/infographic-dark-side-social-media.
6. Deyan Georgiev, “How Much Time Does the Average American Spend on Their Phone in 2022?,” Techjury blog, 2022, accessed February 23, 2022, https://techjury.net/blog/how-much-time-does-the-average-american-spend-on-their-phone.
7. Hilary Andersson, “Social Media Apps Are ‘Deliberately’ Addictive to Users,” BBC News, July 4, 2018, accessed February 23, 2022, https://www.bbc.com/news/technology-44640959.
8. Nellie Bowles, “A Dark Consensus About Screens and Kids Begins to Emerge in Silicon Valley,” New York Times, October 26, 2018, accessed February 23, 2022, https://www.nytimes.com/2018/10/26/style/phones-children-silicon-valley.html.
9. Angela Duckworth, “Need an Instagram Intervention,” Character Lab, October 3, 2021.
10. Nir Eyal, Indistractable: How to Control Your Attention and Choose Your Life (Dallas, TX: BenBella Books, 2019).
11. Brian Resnick, “Why Willpower Is Overrated,” Vox, January 2, 2020, accessed February 23, 2022. https://www.vox.com/science-and-health/2018/1/15/16863374/willpower-overrated-self-control-psychology.
12. Wilhelm Hofmann, Roy F. Baumeister, Georg Förster, and Kathleen D. Vohs, “Every-day Temptations: An Experience Sampling Study of Desire, Conflict, and Self-Control,” Journal of Personality and Social Psychology, vol. 102, no. 6, June 2012, pp. 1318–1335, doi:10.1037/ a0026545.
13. Brian M. Galla and Angela L. Duckworth, “More Than Resisting Temptation: Beneficial Habits Mediate the Relationship Between Self-Control and Positive Life Outcomes,” Journal of Personality and Social Psychology, vol. 109, no. 3, September 2015, pp. 508–525, doi:10.1037/ pspp0000026.
14. Kevin Roose, “Do Not Disturb: How I Ditched My Phone and Unbroke My Brain,” New York Times, February 23, 2019, accessed February 23, 2022, https://www.nytimes.com/2019/02/23/business/cell-phone-addiction.html.
15. Doris Kearns Goodwin, “Lessons from Past Presidents,” TED, February 2008, accessed February 23, 2022, https://www.ted.com/talks/doris_kearns_goodwin_lessons_from_past_presidents?language=en.
16. Anders Ericsson and Robert Pool, Peak: Secrets from the New Science of Expertise (Boston: Houghton Mifflin Harcourt, 2016); and personal interviews with by Peter Rea in 2017.
17. David Steindl-Rast, “Want to Be Happy? Be Grateful,” TED, June 2013, accessed February 23, 2022, https://www.ted.com/talks/david_steindl_rast_want_to_be_happy_be_grateful/transcript?language=en.
18. Nik Kinley and Shlomo Ben-Hur, “The Missing Piece in Employee Development,” MIT Sloan Management Review, May 25, 2017, accessed February 23, 2022, https://sloanreview.mit.edu/article/the-missing-piece-in-employee-development/.
19. Sophie Leroy, “Dr. Leroy’s Words About Her Research on Attention Residue,” University of Washington Bothell School of Business, accessed February 23, 2022, https://www.uwb.edu/business/faculty/sophie-leroy/attention-residue.
20. Laura Jonker, Marije T. Elferink-Gemser, Ilse M. de Roos, and Chris Visscher, “The Role of Reflection in Sport Expertise,” Sport Psychologist, vol. 26, no. 2, 2012, pp. 224–242.
21. Stephen Batchelor, “Finding Ease in Aloneness,” On Being with Krista Tippett, April 23, 2020, accessed February 23, 2022, https://onbeing.org/programs/stephen-batchelor-finding-ease-in-aloneness.
22. Wood, Good Habits, Bad Habits.
Chapter 14
1. Karen Armstrong, “Karen Armstrong Quotes,” AZ Quotes, https://www.azquotes.com/quote/1332711.
2. Joseph Campbell with Bill Moyers, The Power of Myth (New York: Anchor Books, 1991).
3. Albert Einstein, “Albert Einstein Quotes,” Goodreads, accessed February 27, 2022, https://www.goodreads.com/quotes/9109639-science-has-provided-the-possibility-of-liberation-for-human-beings.
4. Yuval Levin, A Time to Build: From Family and Community to Congress and the Campus: How Recommitting to Our Institutions Can Revive the American Dream (New York: Basic Books, 2020).
5. Peter J. Rea, James K. Stoller, and Alan Kolp, Exception to the Rule: The Surprising Science of Character-Based Culture, Engagement, and Performance (New York: McGraw Hill Professional, 2017).
6. Confucius, Stanford Encyclopedia of Philosophy, updated March 31, 2020, accessed February 27, 2022, https://plato.stanford.edu/entries/confucius.
7. Aran Ali, “The Soaring Value of Intangible Assets in the S&P 500,” Visual Capitalists, November 12, 2020, accessed February 27, 2022, https://www.visualcapitalist.com/the-soaring-value-of-intangible-assets-in-the-sp-500.
8. Andy Walshe, CEO of Liminal Collective, personal interview with Peter Rea on December 6, 2021.
9. Coleman Ruiz, What It’s ACTUALLY Like on Deployment, Mission Critical Team Institute, https://colemanruiz.com/2020/04/13/what-its-actually-like-on-deployment.
10. Preston Cline, Mission Critical Teams, Cleveland Learning Alliance, January 5, 2022.
11. Google, “Project Aristotle,” Re:Work, Google blog, https://rework.withgoogle.com/print/guides/5721312655835136.
12. Amy C. Edmondson, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth (Hoboken, NJ: Wiley, 2018).
Epilogue
1. Abraham Lincoln, “Abraham Lincoln Quotes,” BrainyQuote, https://www.brainyquote.com/quotes/abraham_lincoln_161243.
2. Google, “Project Aristotle,” Re:Work, Google blog, https://rework.withgoogle.com/print/guides/5721312655835136.
3. Amy C. Edmondson, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth (Hoboken, NJ: Wiley, 2018).
4. Plutarch, “Plutarch Quotes,” BrainyQuote, accessed February 12, 2022, https://www.brainyquote.com/authors/plutarch-quotes.