Contents

Introduction

Chapter 1 QoS Overview

“Do I Know This Already?” Quiz

QoS: Tuning Bandwidth, Delay, Jitter, and Loss Questions

Traffic Characteristics of Voice, Video, and Data Questions

Planning and Implementing QoS Policies

Foundation Topics

QoS: Tuning Bandwidth, Delay, Jitter, and Loss

Bandwidth

The clock rate Command Versus the bandwidth Command

QoS Tools That Affect Bandwidth

Delay

Serialization Delay

Propagation Delay

Queuing Delay

Forwarding Delay

Shaping Delay

Network Delay

Delay Summary

QoS Tools That Affect Delay

Jitter

QoS Tools That Affect Jitter

Loss

QoS Tools That Affect Loss

Summary: QoS Characteristics: Bandwidth, Delay, Jitter, and Loss

Traffic Characteristics of Voice, Video, and Data

Voice Traffic Characteristics

Voice Basics

Voice Bandwidth Considerations

Voice Delay Considerations

Packetization Delay

Codec Delay

Considering the Effects of Packetization and Codec Delay

De-Jitter Buffer Delay

Voice Jitter Considerations

Voice Loss Considerations

Video Traffic Characteristics

Video Basics

Video Bandwidth Considerations

Video Delay Considerations

Video Jitter Considerations

Video Loss Considerations

Comparing Voice and Video: Summary

Data Traffic Characteristics

IP Data Basics

Data Bandwidth Considerations

Data Delay Considerations

Data Jitter Considerations

Data Loss Considerations

Comparing Voice, Video, and Data: Summary

Planning and Implementing QoS Policies

Step 1: Identify Traffic and Its Requirements

Step 2: Divide Traffic into Classes

Step 3: Define Policies for Each Traffic Class

Foundation Summary

Q&A

Chapter 2 QoS Tools and Architectures

“Do I Know This Already?” Quiz

QoS Tools Questions

Classifying Using Flows or Service Classes Questions

The Differentiated Services QoS Model Questions

The Integrated Services QoS Model Questions

Foundation Topics

Introduction to IOS QoS Tools

Classification and Marking

Classification and Marking Tools

Queuing

Queuing Tools

Shaping and Policing

Shaping and Policing Tools

Congestion Avoidance

Congestion Avoidance Tools

Link Efficiency

Link-Efficiency Tools: Summary

Call Admission Control

Classifying Using Flows or Service Classes

Flow-Based QoS

Class-Based QoS

Proper Planning and Marking for Enterprises and Service Providers

The Differentiated Services QoS Model

DiffServ Specifications and Terminology

DiffServ Per-Hop Behaviors

The Class Selector PHB and DSCP Values

The Assured Forwarding PHB and DSCP Values

The Expedited Forwarding PHB and DSCP Values

The Integrated Services QoS Model

Comparison of the Three QoS Models

Foundation Summary

Q&A

Chapter 3 MQC, QPM, and AutoQoS

“Do I Know This Already?” Quiz Questions

Cisco Modular QoS CLI

The Cisco QoS Policy Manager

The Cisco AutoQoS Feature

Comparisons of CLI, MQC, and AutoQoS

Foundation Topics

Cisco Modular QoS CLI

The Mechanics of MQC

Classification Using Class Maps

MQC Example 1: Voice and Everything Else

MQC Example 2: Matching ACLs and Using class-default

Example 3: Matching Opposites with match not

Example 4: Matching More Than One Thing

Example 5: Complex Matching with match-class

Performing QoS Actions (PHBs) Using policy-map Commands

Enabling a Policy Map Using service-policy

show Commands for MQC

QoS Policy Manager (QPM)

SNMP Support for QoS

Cisco AutoQoS Feature

AutoQoS VoIP for Routers

AutoQoS VoIP Default Configuration

More AutoQoS Configuration Options

AutoQoS VoIP for Router PHBs

AutoQoS VoIP for Cisco IOS Switches

AutoQoS VoIP Configuration for IOS Switches

AutoQoS VoIP for IOS Switch PHBs

AutoQoS VoIP for 6500 Cat-OS

Comparisons of CLI, MQC, and AutoQoS

Foundation Summary

For Further Reading

Q&A

Chapter 4 Classification and Marking

“Do I Know This Already?” Quiz Questions

Classification and Marking Concepts Questions

Classification and Marking Tools Questions

Classification Issues when Using VPNs Questions

Foundation Topics

Classification and Marking Concepts

Classification

Class-Based Marking

Classification with NBAR

Marking

IP Header QoS Fields: Precedence and DSCP

LAN Class of Service (CoS)

Other Marking Fields

Summary of Marking Fields

Classification and Marking Design Choices

Classification and Marking Tools

Class-Based Marking (CB Marking) Configuration

Network-Based Application Recognition (NBAR)

CB Marking show Commands

Miscellaneous Features of Class-Based Marking

Classification Issues when Using VPNs

Classification and Marking Before Entering the VPN Tunnel

Classification and Marking on the Router Creating the VPN Tunnel

Configuring QoS Pre-classification

Foundation Summary

For Further Reading

Q&A

Chapter 5 Congestion Management

“Do I Know This Already?” Quiz

Cisco Router Queuing Concepts Questions

Scheduling Concepts: FIFO, PQ, CQ, and MDRR Questions

Concepts and Configuration: WFQ, CBWFQ, and LLQ Questions

Foundation Topics

Cisco Router Queuing Concepts

Software Queues and Hardware Queues

Queuing on Interfaces Versus Subinterfaces and Virtual Circuits (VCs)

Summary of Queuing Concepts

Scheduling Concepts: FIFO, PQ, CQ, and MDRR

FIFO Queuing

Priority Queuing

Custom Queuing

Modified Deficit Round-Robin

Concepts and Configuration: WFQ, CBWFQ, and LLQ

Weighted Fair Queuing (WFQ)

WFQ Classification

WFQ Scheduler: The Net Effect

WFQ Scheduler: The Process

WFQ Drop Policy, Number of Queues, and Queue Lengths

Special WFQ Queues

WFQ Configuration

WFQ Summary

Class-Based WFQ (CBWFQ)

CBWFQ Configuration

CBWFQ Summary

Low Latency Queuing (LLQ)

LLQ Configuration

LLQ with More Than One Priority Queue

LLQ and the bandwidth remaining percent Command

Comparisons of WFQ, CBWFQ, and LLQ

Foundation Summary

For Further Reading

Q&A

Scheduling Concepts: FIFO, PQ, CQ, and MDRR

Concepts and Configuration: WFQ, CBWFQ, and LLQ

Chapter 6 Traffic Policing and Shaping

“Do I Know This Already?” Quiz

Shaping and Policing Concepts Questions

Configuring Class-Based Shaping

Configuring Class-Based Policing

Foundation Topics

Traffic Policing and Traffic Shaping Concepts

When and Where to Use Shaping and Policing

Policing: When and Where?

Traffic Shaping—When and Where?

How Shaping Works

Traffic Shaping with No Excess Burst

Traffic Shaping with Excess Burst

Traffic-Shaping Adaption

Where to Shape: Interfaces, Subinterfaces, and VCs

Queuing and Traffic Shaping

How Policing Works

CB Policing: Single-Rate, Two-Color (1 Bucket)

CB Policing: Dual Token Bucket (Single-Rate)

CB Policing: Dual Token Bucket (Dual Rate)

Summary of CB Policing Mechanics

Policing, but Not Discarding

Class-Based Shaping Configuration

Setting Bc to Tune Tc

Tuning Shaping for Voice Using LLQ and a Small Tc

Shaping to a Peak Rate

Miscellaneous CB Shaping Configuration: Adaptive Shaping

Miscellaneous CB Shaping Configuration: Shaping by Percent

Comparing CB Shaping and FRTS

Class Based Policing Configuration

Policing a Subset of the Traffic

Configuring Dual-Rate Policing

CB Policing Miscellany

Multi-action Policing

Policing by Percentage

CB Policing Defaults for Bc and Be

Policing by Percent

CB Policing Configuration Summary

Foundation Summary

Q&A

Traffic Policing and Traffic Shaping Concepts

Class Based Shaping Configuration

Class Based Policing Configuration

Chapter 7 Congestion Avoidance Through Drop Policies

“Do I Know This Already?” Quiz

Congestion-Avoidance Concepts and RED Questions

WRED Questions

ECN Questions

Foundation Topics

Congestion-Avoidance Concepts and Random Early Detection (RED)

TCP and UDP Reactions to Packet Loss

Tail Drop, Global Synchronization, and TCP Starvation

Random Early Detection (RED)

Weighted RED (WRED)

How WRED Weights Packets

WRED and Queuing

WRED Configuration

WRED Summary

Explicit Congestion Notification

ECN Concepts

ECN Configuration

Foundation Summary

Q&A

Congestion-Avoidance Concepts and Random Early Detection (RED)

Weighted RED (WRED)

Explicit Congestion Notification

Chapter 8 Link Efficiency Tools

“Do I Know This Already?” Quiz

Compression Questions

Link Fragmentation and Interleave Questions

Foundation Topics

Payload and Header Compression

Header Compression

Class-Based TCP and RTP Header Compression Configuration

Link Fragmentation and Interleaving

Multilink PPP LFI

Maximum Serialization Delay and Optimum Fragment Sizes

Frame Relay LFI Using FRF.12

Choosing Fragment Sizes for Frame Relay

Multilink PPP Interleaving Configuration

Frame Relay Fragmentation Configuration

MLP LFI and FRF.12 Configuration: The Short Version

Foundation Summary

Compression Tools

LFI Tools

Q&A

Chapter 9 LAN QoS

“Do I Know This Already?” Quiz

Classification and Marking

Congestion Management

Policing

AutoQoS

Foundation Topics

The Need for QoS on the LAN

Buffer Overflow (Overrun)

The Cisco Catalyst 2950

Classification and Marking

Layer 2 Header Classification and Marking

Layer 3 Header Classification and Marking

Layer 2-to-Layer 3 Mapping

Trust Boundaries

CoS-Based Trust Boundaries

DSCP-Based Trust Boundaries

Cisco IP Phone–Based Trust Boundaries

Setting the Default CoS Value

Configuring Trust Boundaries in an IP Telephony Environment

Using MQC for Classification and Marking

Verifying MQC Classification and Marking

Congestion Management

Strict Priority Scheduling

WRR Scheduling

Strict Priority and WRR Scheduling

Policing

AutoQoS

Foundation Summary

For Further Reading

Q&A

Chapter 10 Cisco QoS Best Practices

“Do I Know This Already?” Quiz

Foundation Topics

The Need for QoS Best Practices

End-to-End QoS

QoS Service Level Agreements

Application Requirements for QoS

Voice Traffic

Video Traffic

Data Traffic

QoS Best Practices Methodology

Classification and Marking Best Practices

Congestion Management Best Practices

Congestion Avoidance Best Practices

Policing Best Practices

QoS Case Studies

Enterprise Campus QoS Implementations

Enterprise (CE) to Service Provider (PE) WAN QoS Implementations

Service Provider (PE) to Enterprise (CE) WAN QoS Implementations

Service Provider Backbone QoS Implementations

Foundation Summary

For Further Reading

Q&A

Appendix A Answers to the “Do I Know This Already?” Quizzes and Q & A Sections

Chapter 1

“Do I Know This Already” Quiz

QoS: Tuning Bandwidth, Delay, Jitter, and Loss Questions

Traffic Characteristics of Voice, Video, and Data Questions

Planning and Implementing QoS Policies

Q&A

Chapter 2

Do I Know This Already” Quiz

QoS Tools Questions

Classifying Using Flows of Service Classes Questions

The Differentiated Services QoS Model Questions

The Integrated Services QoS Model Questions

Q&A

Chapter 3

“Do I Know This Already” Quiz

Cisco Modular QoS CLI

Cisco QoS Policy Manager

Cisco AutoQoS Feature

Comparisons of CLI, MQC, and AutoQoS

Q&A

Chapter 4

“Do I Know This Already” Quiz

Classification and Marking Concepts Questions

Classification and Marking Tools Questions

Classification Issues when Using VPNs Questions

Q&A

Chapter 5

“Do I Know This Already” Quiz

Cisco Router Queuing Concepts Questions

Scheduling Concepts: FIFO, PQ, CQ, and MDRR Questions

Concepts and Configuration: WFQ, CBWFQ, and LLQ Questions

Q&A

Scheduling Concepts: FIFO, PQ, CQ, and MDRR

Concepts and Configuration: WFQ, CBWFQ, and LLQ

Chapter 6

“Do I Know This Already” Quiz

Configuring Class-Based Shaping

Configuring Class-Based Policing

Q&A

Class-Based Shaping Configuration

Class-Based Policing Configuration

Chapter 7

“Do I Know This Already” Quiz

Congestion-Avoidance Concepts and RED Questions

WRED Questions

ECN Questions

Q&A

Congestion-Avoidance Concepts and Random Early Detection RED

Weighted RED (WRED)

Explicit Congestion Notification

Chapter 8

“Do I Know This Already” Quiz

Compression Questions

Link Fragmentation and Interleave Questions

Q&A

Compression Tools

LFI Tools

Chapter 9

“Do I Know This Already” Quiz

Classification and Marking

Congestion Management

Policing

AutoQoS

Q&A

Chapter 10

“Do I Know This Already” Quiz

Q&A

Index

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